## How the Web PTS Works

### Use

The Web-Based Problem Tracking System (Web PTS) program allows you to search for problem messages created in this program. There are various search templates for doing this, with selection lists and search functions for the message data and message texts.

#### Available Search Templates

Simple Search | Restrict the search result using free entries
Advanced Search | Restrict the search result using entries that you select from the system proposals
My Release Notes | Restrict the search result to only those messages that contain relevant information for the end customer If you specify the version of your installed software and of a newer version, you restrict the result list to the information relevant to your software installation that was issued up to the specified newer version.