<authorgroup>
        <author>
                <firstname>Martin</firstname>
                <surname>Edenhofer</surname>
                <affiliation>
                        <orgname>OTRS Kernteam</orgname>
                        <address>
                        <email>martin@otrs.org</email>
                        </address>
                </affiliation>
        </author>

        <author>
                <firstname>Stefan</firstname>
                <surname>Wintermeyer</surname>
                <affiliation>
                        <orgname>OTRS Kernteam</orgname>
                        <address>
                        <email>stefan@otrs.org</email>
                        </address>
                </affiliation>
        </author>

        <author>
                <firstname>Sebastian</firstname>
                <surname>Wormser</surname>
                <affiliation>
                        <orgname>OTRS Kernteam</orgname>
                        <address>
                        <email>sibbi@sibbi.com</email>
                        </address>
                </affiliation>
        </author>

        <author>
                <firstname>Robert</firstname>
                <surname>Kehl</surname>
                <affiliation>
                        <orgname>((otrs.de)) Team</orgname>
                        <address>
                        <email>robert.kehl@otrs.de</email>
                        </address>
                </affiliation>
        </author>
</authorgroup>
