# OTRS CVS - Manual

### Martin Edenhofer

OTRS core team

`<martin@otrs.org>`

### Stefan Wintermeyer

OTRS core team

`<stefan@otrs.org>`

### Sebastian Wormser

OTRS core team

`<sibbi@sibbi.com>`

### Robert Kehl

((otrs.de)) team

`<robert.kehl@otrs.de>`

Copyright © 2003 Martin Edenhofer and Stefan Wintermeyer

# Dedication

This manual is dedicated to the nice folks of Cafe Lucas and Enchilada (two restaurants in Nuernberg). Thanks for the happy hour! Today we hang out mostly in Frankfurt but we still remember the good times in Nuernberg.

List of Examples
7-1. .fetchmailrc
7-2. .procmailrc
12-1. Kernel/Config.pm - TicketHook
12-2. Kernel/Config.pm - FQDN
12-3. Kernel/Config.pm - utf-8
12-4. Kernel/Config.pm - LogModule
12-5. Kernel/Config.pm - CheckEmailAddresses
12-6. Kernel/Config.pm - CheckMXRecord
12-7. Kernel/Config.pm - PostmasterMaxEmails
12-8. Kernel/Config.pm - TicketNumberGenerator
12-9. Kernel/Config.pm - Database settings
12-10. Kernel/Config.pm - ChangeOwnerToEveryone
12-11. Kernel/Config.pm - Custom Queue
12-12. Kernel/Config.pm - TicketFree(Key|Text)(1..8)
12-13. Kernel/Config.pm - QueueListType
12-14. Kernel/Config.pm - Customer Panel
12-15. Kernel/Config.pm - Session management
12-16. Kernel/Config.pm - URL login and logout settings
12-17. Kernel/Config.pm - agent area default settings
12-18. Kernel/Config.pm - SpellChecker
12-19. Kernel/Config.pm - SpellChecker - Agent Preferences
12-20. Kernel/Config.pm - SpellChecker - Must be spell checked
12-21. Kernel/Config.pm - ResponseFormat (unix_style)
12-22. Kernel/Config.pm - ResponseFormat (ms_style)
15-1. Kernel/Language/de.pm - Old file
15-2. Kernel/Language/fr.pm - New file

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