<!DOCTYPE book PUBLIC "-//OASIS//DTD DocBook V3.1//EN" [
<!ENTITY authorgroup SYSTEM "authorgroup.sgml">
<!ENTITY faq SYSTEM "faq.sgml">
<!ENTITY troubleshooting SYSTEM "troubleshooting.sgml">
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<book lang="en">
<bookinfo>
<title>otrs FAQ</title>

<!-- 
&authorgroup;
-->

<copyright><year>2002</year><holder>OTRS Team</holder></copyright>
</bookinfo>

&faq;

&troubleshooting;

</book>
