OTRS CVS - Manual
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# Chapter 14. Cronjobs

OTRS needs a few system cronjobs to unlock tickets with lock timeouts, send reminder notifications and some other stuff.

# How it works - setup

There are several OTRS default cronjobs in $OTRS_HOME/var/cron/*.dist. Make copies of all of the default cronjobs:

    cd var/cron
    for foo in *.dist; do cp $foo `basename $foo .dist`; done

Or if you are installing OTRS an a Windows system:

    cd var/cron
    copy *.dist *.

Use $OTRS_HOME/bin/Cron.sh {start|stop|restart} to start or stop this cronjobs from $OTRS_HOME/var/cron/* (.dist will be ignored).

Note: Install this cronjobs as OTRS user.

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Response Format (compose answer) |  | Default cronjobs