OTRS CVS - Manual
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# General problems with OTRS on Mandrake

OTRS works as expected on a Mandrake system, at least when using release 9.1 or 9.2. As we do not provide a ready-to-use RPM right now, you will have to follow the documentational steps for a manual installation using the tarball.

## Updating Your System

Before considering installing OTRS on a Mandrake system, you are strongly encouraged to use Mandrake's software package management to update your system to the most recent available version. You may find a convenient GUI in Mandrake's Control Center, or issue these commands as the superuser via the command line:

    shell:~ # urpmi.update --update --auto --auto-select
    shell:~ # urpmi --update --auto-select

This requires you have your update_source set up properly. To use GWDG.de as your standard update_source, issue s.th. like the following, substituting <rel> with your release version:

    shell:~ # urpmi.addmedia update_source ftp://ftp.gwdg.de/pub/linux/mandrake/updates/<rel>/RPMS

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