# OTRS CVS - Manual

### Martin Edenhofer

OTRS core team

`<martin@otrs.org>`

### Stefan Wintermeyer

OTRS core team

`<stefan@otrs.org>`

### Sebastian Wormser

OTRS core team

`<sibbi@sibbi.com>`

### Robert Kehl

((otrs.de)) team

`<robert.kehl@otrs.de>`

Copyright © 2003 Martin Edenhofer and Stefan Wintermeyer

# Dedication

This manual is dedicated to the nice folks of Cafe Lucas and Enchilada (two restaurants in Nuernberg). Thanks for the happy hour! Today we hang out mostly in Frankfurt but we still remember the good times in Nuernberg.

List of Examples
7-1. .fetchmailrc
7-2. .procmailrc
11-1. Kernel/Config.pm - AuthModule
11-2. Kernel/Config.pm - AuthModule::LDAP settings
11-3. Kernel/Config.pm - AuthModule::LDAP::SearchUser settings
11-4. Kernel/Config.pm - Customer::AuthModule LDAP settings
11-5. Kernel/Config.pm - CustomerUser::LDAP settings
11-6. Kernel/Config.pm - GroupDN for Agents
11-7. Kernel/Config.pm - GroupDN for Customers
11-8. Kernel/Config.pm - AuthModule LDAP settings
13-1. Kernel/Config.pm - TicketHook
13-2. Kernel/Config.pm - FQDN
13-3. Kernel/Config.pm - utf-8
13-4. Kernel/Config.pm - LogModule
13-5. Kernel/Config.pm - CheckEmailAddresses
13-6. Kernel/Config.pm - CheckMXRecord
13-7. Kernel/Config.pm - PostmasterMaxEmails
13-8. Kernel/Config.pm - TicketNumberGenerator
13-9. Kernel/Config.pm - Database settings
13-10. Kernel/Config.pm - ChangeOwnerToEveryone
13-11. Kernel/Config.pm - Custom Queue
13-12. Kernel/Config.pm - TicketFree(Key|Text)(1..8)
13-13. Kernel/Config.pm - QueueListType
13-14. Kernel/Config.pm - Customer Panel
13-15. Kernel/Config.pm - Session management
13-16. Kernel/Config.pm - URL login and logout settings
13-17. Kernel/Config.pm - agent area default settings
13-18. Kernel/Config.pm - SpellChecker
13-19. Kernel/Config.pm - SpellChecker - Agent Preferences
13-20. Kernel/Config.pm - SpellChecker - Must be spell checked
13-21. Kernel/Config.pm - ResponseFormat (unix_style)
13-22. Kernel/Config.pm - ResponseFormat (ms_style)
16-1. Kernel/Language/de.pm - Old file
16-2. Kernel/Language/fr.pm - New file
16-3. Kernel/Language/de_Calendar.pm
16-4. Kernel/Language/de_Custom.pm

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