OTRS CVS - Manual
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# QueueListType

Do configure the queue selection in your system. Options are 'tree' (which is default) and 'list'.

Tree:

    QueueA
      Queue1
      Queue2
      Queue3
    QueueB
      Queue1
        Queue-a
        Queue-b
        Queue-c
        Queue-d
      Queue2
        Queue-a
        Queue-b
    QueueC
      Queue1
      Queue2

List:

    QueueA
    QueueA::Queue1
    QueueA::Queue2
    QueueA::Queue3
    QueueB
    QueueB::Queue1
    QueueB::Queue2

Example 13-13. Kernel/Config.pm - QueueListType

    [...]
        # QueueListType
        # (show queues in system as tree or as list) [tree|list]
        $Self->{QueueListType} = 'tree';
    [...]

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