OTRS CVS - Manual
Prev | Chapter 25. Developer's guide - Writing OTRS Modules | Next

# CustomerInterface Notification Modules

With customer notification modules you can inform customer about new infos in the navigation header. It's the same as AgentInterface Notification Modules.

Default notification modules are (Kernel/Config.pm):

        # show online agents
        $Self->{'CustomerFrontend::NotifyModule'}->{'1-ShowAgentOnline'} = {
            Module => 'Kernel::Output::HTML::NotificationAgentOnline',
        };

Prev | Home | Next
Developer's guide - Writing OTRS Modules | Up | Ticket Number Generator