OTRS CVS - Manual
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# SpellChecker

The OTRS is able to use a spell checker like ispell or aspell.

Example 13-18. Kernel/Config.pm - SpellChecker

    [...]
        # SpellChecker
        # (If ispell or aspell is available, then we will provide a spelling
        # checker)
    #    $Self->{SpellChecker} = '';
        $Self->{SpellChecker} = '/usr/bin/ispell';
        $Self->{SpellCheckerDictDefault} = 'english';

        # SpellCheckerIgnore
        # (A list of ignored words.)
        $Self->{SpellCheckerIgnore} = ['www', 'webmail', 'https', 'http', 'html'];
    [...]

Possible agent dictionaries.

Example 13-19. Kernel/Config.pm - SpellChecker - Agent Preferences

    [...]
        $Self->{PreferencesGroups}->{SpellDict} = {
            Colum => 'Other Options',
            Label => 'Spelling Dictionary',
            Desc => 'Select your default spelling dictionary.',
            Type => 'Generic',
            Data => {
                # installed dict catalog (check your insalled catalogues,
                # e. g. deutsch -=> german!)
                # dict => frontend
                'english' => 'English',
                'deutsch' => 'Deutsch',
            },
            PrefKey => 'UserSpellDict',
            Activ => 1,
        };
    [...]

Maybe you want that the answer to the customer must be spell checked.

Example 13-20. Kernel/Config.pm - SpellChecker - Must be spell checked

        # FrontendNeedSpellCheck
        # (compose message must be spell checked)
        $Self->{FrontendNeedSpellCheck} = 0;

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