OTRS - Manual
Prev |  | Next

# Chapter 13. Cronjobs

OTRS needs a few system cronjobs to unlock tickets with lock timeouts, send reminder notifications and some other stuff.

# How it works - setup

There are several OTRS default cronjobs in $OTRS_HOME/var/cron/*.dist. Make copies of all of the default cronjobs:

    cd var/cron
    for foo in *.dist; do cp $foo `basename $foo .dist`; done

Or if you are installing OTRS an a Windows system:

    cd var/cron
    copy *.dist *.

Use $OTRS_HOME/bin/Cron.sh {start|stop|restart} to start or stop this cronjobs from $OTRS_HOME/var/cron/* (.dist will be ignored).

Note: Install this cronjobs as OTRS user.

Prev | Home | Next
SpellChecker |  | Default cronjobs