<dedication>
<para>
This manual is dedicated to the nice folks of <ulink url="http://www.cafe-lucas.de/"><citetitle>Cafe Lucas</citetitle></ulink> and <ulink url="http://www.enchilada.de/"><citetitle>Enchilada</citetitle></ulink> (two restaurants in Nuernberg). Thanks for the happy hour! Today we hang out mostly in Frankfurt but we still remember the good times in Nuernberg.
</para>
</dedication>

<preface id="foreword">
<title>Foreword</title>
<para><emphasis role='bold'>About this Book</emphasis></para>
<para>
This is an alpha edition of this book. This version may contain glaring
inconsistencies, missing sections, and other misfeatures indicative of a work
in progress. But please do not hesiate to add every found mistake in our bugtracking tool at <ulink url="http://bugs.otrs.org/"><citetitle>http://bugs.otrs.org/</citetitle></ulink>.
</para>
<para>
You will find the current HTML online version of this book at <ulink url="http://otrs.org/docu/"><citetitle>http://otrs.org/docu/</citetitle></ulink> or in PDF-format at <ulink url="http://otrs.org/docu/manual.pdf"><citetitle>http://otrs.org/docu/manual.pdf</citetitle></ulink>.
</para>

<para>
Anyhow we are keen on your feedback. Please do not hesitate to send us an e-mail to <email>feedback@otrs.org</email>
</para>
<para>
<link linkend="coreteam">Your OTRS core team</link>
</para>
</preface>
