OTRS - Manual
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# Multi Setup

If you want a productiv and a test system or you want to host more the one OTRS systems on one machine you have to make sure that each OTRS has a unique SystemID.

Add the following to each Kernel/Config.pm

        # SystemID
        # (The identify of the system. Each ticket number and
        # each http session id starts with this number)
        $Self->{SystemID} = n;

where n is a reasonable low integer that is unique across the system! Also note that you cannot run more than one OTRS System through mod_perl-1 (one httpd). In case you want more the one OTRS System on one machine with mod_perl-1, start a new httpd on an other ip-address or port. mod_perl-2 can handle this with one httpd.

Note: If you use the "scripts/apache-perl-startup.pl" for mod_perl, change the "use lib" directory (e. g. /opt/otrs or /opt/otrs2)!

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