# Ghostscript problem report form

Before using this form, please read the instructions for reporting problems. If you are running a developer or beta version of Ghostscript, and you are an experienced tester (for example, if you have been testing Ghostscript since before January 1, 2000, or you have already submitted at least two problem reports that we accepted for investigation), you can send an informal report to the place indicated below. Otherwise, please fill out this form completely. Fill out all applicable items in this form. In particular, you must include all data (PostScript files, PDF files, batch/script files, and/or fonts) involved in the problem, either by giving a URL from which we can download the data, or by including the data with the report itself. If you don't include this information, we can't investigate the problem.

Once you have prepared the report, if you are reporting a problem in a stable release of AFPL Ghostscript, and you do not need to attach any files to the report, go to http://sourceforge.net/bugs/?func=addbug&group_id=1897and follow the instructions there. Use the completed problem reporting form as the body of the Bug Tracker submission. Otherwise (i.e., if you are reporting a problem in a developer or beta fileset, or you need to attach files to the report), e-mail the form, with any attached files, as follows:

- If the problem is in a developer fileset, mail to bug-gs-dev@ghostscript.com.
- If the problem is in a beta fileset, mail to bug-gs-beta@ghostscript.com.
- Otherwise (the problem is in a stable fileset):
  - If you are running MS-DOS, MS Windows, or OS/2, and you are reasonably sure that the problem is specific to your platform, mail to bug-gswin@ghostscript.com.
  - If you are running MacOS, and you are reasonably sure that the problem is specific to the Mac, mail to mac-gs-bugs@ghostscript.com.
  - Otherwise, mail to bug-gs@ghostscript.com.

Fully completed problem reports help us improve Ghostscript. Thanks in advance.

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    Symptoms:

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    Ghostscript version (or include output from "gs -h"):

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    Where you got Ghostscript:

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    Hardware system you are using (including printer model if the problem
    involves printing):

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    Operating system you are using:

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    If you are using X Windows, and your problem involved output to the
    screen, the output from running xdpyinfo and xwininfo:

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    C compiler you are using, including its version, if you compiled
    Ghostscript yourself:

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    If you compiled Ghostscript yourself, changes you made to the makefiles:

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    Environment variables:

    	GS_DEVICE

    	GS_FONTPATH

    	GS_LIB

    	GS_OPTIONS

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    Command line:

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    URL or FTP location of test files (include the data at the end of this
    form if 500K or less):

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    Suggested fix, if any:

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    Visibility of report to the public (change the answers if you want):
    May we make this problem report public?  yes
    May we include your e-mail address in a public report?  no
    May we make the test data (if longer than about 20 lines) public?  no
    Other preferences about visibility:

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    Other comments:

Copyright © 1996, 2000 Aladdin Enterprises. All rights reserved.

This file is part of AFPL Ghostscript. See the Aladdin Free Public License (the "License") for full details of the terms of using, copying, modifying, and redistributing AFPL Ghostscript.

Ghostscript version 6.60, 31 December 2000