{
    "dataType": "CVE_RECORD",
    "dataVersion": "5.1",
    "cveMetadata": {
        "cveId": "CVE-2024-6540",
        "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "state": "PUBLISHED",
        "assignerShortName": "OTRS",
        "dateReserved": "2024-07-08T07:35:49.064Z",
        "datePublished": "2024-07-15T07:13:49.918Z",
        "dateUpdated": "2024-08-01T21:41:03.955Z"
    },
    "containers": {
        "cna": {
            "affected": [
                {
                    "defaultStatus": "unaffected",
                    "modules": [
                        "External interface"
                    ],
                    "product": "OTRS",
                    "vendor": "OTRS AG",
                    "versions": [
                        {
                            "status": "affected",
                            "version": "8.0.x"
                        },
                        {
                            "status": "affected",
                            "version": "2023.x"
                        },
                        {
                            "lessThanOrEqual": "2024.4.x",
                            "status": "affected",
                            "version": "2024.x",
                            "versionType": "Patch"
                        }
                    ]
                }
            ],
            "datePublic": "2024-07-15T07:00:00.000Z",
            "descriptions": [
                {
                    "lang": "en",
                    "supportingMedia": [
                        {
                            "base64": false,
                            "type": "text/html",
                            "value": "Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator.<br><p>This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x</p>"
                        }
                    ],
                    "value": "Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator.\nThis issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x\n\n"
                }
            ],
            "impacts": [
                {
                    "capecId": "CAPEC-54",
                    "descriptions": [
                        {
                            "lang": "en",
                            "value": "CAPEC-54 Query System for Information"
                        }
                    ]
                }
            ],
            "metrics": [
                {
                    "cvssV3_1": {
                        "attackComplexity": "LOW",
                        "attackVector": "NETWORK",
                        "availabilityImpact": "NONE",
                        "baseScore": 5.7,
                        "baseSeverity": "MEDIUM",
                        "confidentialityImpact": "HIGH",
                        "integrityImpact": "NONE",
                        "privilegesRequired": "LOW",
                        "scope": "UNCHANGED",
                        "userInteraction": "REQUIRED",
                        "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N",
                        "version": "3.1"
                    },
                    "format": "CVSS",
                    "scenarios": [
                        {
                            "lang": "en",
                            "value": "GENERAL"
                        }
                    ]
                }
            ],
            "problemTypes": [
                {
                    "descriptions": [
                        {
                            "cweId": "CWE-790",
                            "description": "CWE-790 Improper Filtering of Special Elements",
                            "lang": "en",
                            "type": "CWE"
                        }
                    ]
                }
            ],
            "providerMetadata": {
                "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
                "shortName": "OTRS",
                "dateUpdated": "2024-07-15T10:41:47.335Z"
            },
            "references": [
                {
                    "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-07/"
                }
            ],
            "solutions": [
                {
                    "lang": "en",
                    "supportingMedia": [
                        {
                            "base64": false,
                            "type": "text/html",
                            "value": "Update to OTRS 2024.5.2<br>"
                        }
                    ],
                    "value": "Update to OTRS 2024.5.2\n"
                }
            ],
            "source": {
                "advisory": "OSA-2024-07",
                "defect": [
                    "Issue##2638",
                    "Ticket#2024070142001245"
                ],
                "discovery": "USER"
            },
            "title": "Information exlosure in external interface",
            "workarounds": [
                {
                    "lang": "en",
                    "supportingMedia": [
                        {
                            "base64": false,
                            "type": "text/html",
                            "value": "Have TicketSearchLegacyEngine enabled<br>"
                        }
                    ],
                    "value": "Have TicketSearchLegacyEngine enabled\n"
                }
            ],
            "x_generator": {
                "engine": "Vulnogram 0.1.0-dev"
            }
        },
        "adp": [
            {
                "metrics": [
                    {
                        "other": {
                            "type": "ssvc",
                            "content": {
                                "timestamp": "2024-07-15T13:10:12.804749Z",
                                "id": "CVE-2024-6540",
                                "options": [
                                    {
                                        "Exploitation": "none"
                                    },
                                    {
                                        "Automatable": "no"
                                    },
                                    {
                                        "Technical Impact": "partial"
                                    }
                                ],
                                "role": "CISA Coordinator",
                                "version": "2.0.3"
                            }
                        }
                    }
                ],
                "title": "CISA ADP Vulnrichment",
                "providerMetadata": {
                    "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
                    "shortName": "CISA-ADP",
                    "dateUpdated": "2024-07-15T13:10:28.205Z"
                }
            },
            {
                "providerMetadata": {
                    "orgId": "af854a3a-2127-422b-91ae-364da2661108",
                    "shortName": "CVE",
                    "dateUpdated": "2024-08-01T21:41:03.955Z"
                },
                "title": "CVE Program Container",
                "references": [
                    {
                        "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-07/",
                        "tags": [
                            "x_transferred"
                        ]
                    }
                ]
            }
        ]
    }
}