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    "cveMetadata": {
        "cveId": "CVE-2023-38059",
        "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "state": "PUBLISHED",
        "assignerShortName": "OTRS",
        "dateReserved": "2023-07-12T08:05:38.780Z",
        "datePublished": "2023-10-16T08:10:44.014Z",
        "dateUpdated": "2024-09-16T16:56:26.630Z"
    },
    "containers": {
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                    "defaultStatus": "affected",
                    "modules": [
                        "Agent Interface"
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                    "product": "OTRS",
                    "vendor": "OTRS AG",
                    "versions": [
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                            "lessThan": "7.0.47",
                            "status": "affected",
                            "version": "7.0.x",
                            "versionType": "Patch"
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                            "lessThan": "8.0.37",
                            "status": "affected",
                            "version": "8.0.x",
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                    "defaultStatus": "unaffected",
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                    "product": "((OTRS)) Community Edition",
                    "vendor": "OTRS AG",
                    "versions": [
                        {
                            "lessThanOrEqual": "6.0.34",
                            "status": "affected",
                            "version": "6.0.x",
                            "versionType": "All"
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                }
            ],
            "credits": [
                {
                    "lang": "en",
                    "type": "finder",
                    "value": "Special thanks to Tim Püttmanns for reporting these vulnerability."
                }
            ],
            "datePublic": "2023-10-16T07:00:00.000Z",
            "descriptions": [
                {
                    "lang": "en",
                    "supportingMedia": [
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                            "base64": false,
                            "type": "text/html",
                            "value": "The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.<p>This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.</p>"
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                    ],
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                }
            ],
            "impacts": [
                {
                    "capecId": "CAPEC-37",
                    "descriptions": [
                        {
                            "lang": "en",
                            "value": "CAPEC-37 Retrieve Embedded Sensitive Data"
                        }
                    ]
                }
            ],
            "metrics": [
                {
                    "cvssV3_1": {
                        "attackComplexity": "LOW",
                        "attackVector": "NETWORK",
                        "availabilityImpact": "NONE",
                        "baseScore": 5.3,
                        "baseSeverity": "MEDIUM",
                        "confidentialityImpact": "LOW",
                        "integrityImpact": "NONE",
                        "privilegesRequired": "NONE",
                        "scope": "UNCHANGED",
                        "userInteraction": "NONE",
                        "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N",
                        "version": "3.1"
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                            "value": "GENERAL"
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            "problemTypes": [
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                    "descriptions": [
                        {
                            "cweId": "CWE-200",
                            "description": "CWE-200 Exposure of Sensitive Information to an Unauthorized Actor",
                            "lang": "en",
                            "type": "CWE"
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                    ]
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            ],
            "providerMetadata": {
                "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
                "shortName": "OTRS",
                "dateUpdated": "2023-10-16T08:10:44.014Z"
            },
            "references": [
                {
                    "url": "https://otrs.com/release-notes/otrs-security-advisory-2023-08/"
                }
            ],
            "solutions": [
                {
                    "lang": "en",
                    "supportingMedia": [
                        {
                            "base64": false,
                            "type": "text/html",
                            "value": "Update to OTRS 8.0.37 or OTRS 7.0.47<br>"
                        }
                    ],
                    "value": "Update to OTRS 8.0.37 or OTRS 7.0.47\n"
                }
            ],
            "source": {
                "advisory": "OSA-2023-08",
                "defect": [
                    "Issue#1185",
                    "Ticket#2023041342000623"
                ],
                "discovery": "EXTERNAL"
            },
            "title": "External pictures can be loaded even if not allowed by configuration",
            "x_generator": {
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        "adp": [
            {
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                    "shortName": "CVE",
                    "dateUpdated": "2024-08-02T17:30:13.552Z"
                },
                "title": "CVE Program Container",
                "references": [
                    {
                        "url": "https://otrs.com/release-notes/otrs-security-advisory-2023-08/",
                        "tags": [
                            "x_transferred"
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            },
            {
                "metrics": [
                    {
                        "other": {
                            "type": "ssvc",
                            "content": {
                                "timestamp": "2024-09-16T16:56:02.147025Z",
                                "id": "CVE-2023-38059",
                                "options": [
                                    {
                                        "Exploitation": "none"
                                    },
                                    {
                                        "Automatable": "no"
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                                        "Technical Impact": "partial"
                                    }
                                ],
                                "role": "CISA Coordinator",
                                "version": "2.0.3"
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                "title": "CISA ADP Vulnrichment",
                "providerMetadata": {
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