{
    "dataType": "CVE_RECORD",
    "dataVersion": "5.1",
    "cveMetadata": {
        "state": "PUBLISHED",
        "cveId": "CVE-2020-1765",
        "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "assignerShortName": "OTRS",
        "dateUpdated": "2024-09-16T22:15:10.396Z",
        "dateReserved": "2019-11-29T00:00:00",
        "datePublished": "2020-01-10T15:08:55.756034Z"
    },
    "containers": {
        "cna": {
            "title": "Spoofing of From field in several screens",
            "datePublic": "2020-01-10T00:00:00",
            "providerMetadata": {
                "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
                "shortName": "OTRS",
                "dateUpdated": "2023-08-31T02:06:14.280325"
            },
            "descriptions": [
                {
                    "lang": "en",
                    "value": "An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions."
                }
            ],
            "affected": [
                {
                    "vendor": "OTRS AG",
                    "product": "((OTRS)) Community Edition",
                    "versions": [
                        {
                            "version": "5.0.x version 5.0.39 and prior versions",
                            "status": "affected"
                        },
                        {
                            "version": "6.0.x version 6.0.24 and prior versions",
                            "status": "affected"
                        }
                    ]
                },
                {
                    "vendor": "OTRS AG",
                    "product": "OTRS",
                    "versions": [
                        {
                            "version": "7.0.x version 7.0.13 and prior versions",
                            "status": "affected"
                        }
                    ]
                }
            ],
            "references": [
                {
                    "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-01/"
                },
                {
                    "name": "[debian-lts-announce] 20200129 [SECURITY] [DLA 2079-1] otrs2 security update",
                    "tags": [
                        "mailing-list"
                    ],
                    "url": "https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html"
                },
                {
                    "name": "openSUSE-SU-2020:0551",
                    "tags": [
                        "vendor-advisory"
                    ],
                    "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
                },
                {
                    "name": "openSUSE-SU-2020:1475",
                    "tags": [
                        "vendor-advisory"
                    ],
                    "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
                },
                {
                    "name": "openSUSE-SU-2020:1509",
                    "tags": [
                        "vendor-advisory"
                    ],
                    "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
                },
                {
                    "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
                    "tags": [
                        "mailing-list"
                    ],
                    "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
                }
            ],
            "credits": [
                {
                    "lang": "en",
                    "value": "Sebastian Renker, Jonas Becker"
                }
            ],
            "metrics": [
                {
                    "cvssV3_1": {
                        "version": "3.1",
                        "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N",
                        "attackVector": "NETWORK",
                        "attackComplexity": "LOW",
                        "privilegesRequired": "LOW",
                        "userInteraction": "REQUIRED",
                        "scope": "UNCHANGED",
                        "confidentialityImpact": "NONE",
                        "integrityImpact": "LOW",
                        "availabilityImpact": "NONE",
                        "baseScore": 3.5,
                        "baseSeverity": "LOW"
                    }
                }
            ],
            "problemTypes": [
                {
                    "descriptions": [
                        {
                            "type": "CWE",
                            "lang": "en",
                            "description": "CWE-472 External Control of Assumed-Immutable Web Parameter",
                            "cweId": "CWE-472"
                        }
                    ]
                }
            ],
            "x_generator": {
                "engine": "Vulnogram 0.0.9"
            },
            "source": {
                "advisory": "OSA-2020-01",
                "defect": [
                    "2019100942003876"
                ],
                "discovery": "EXTERNAL"
            },
            "solutions": [
                {
                    "lang": "en",
                    "value": "Upgrade to OTRS 7.0.14, ((OTRS)) Community Edition 6.0.25, ((OTRS)) Community Edition 5.0.40"
                },
                {
                    "lang": "en",
                    "value": "Patch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/d146d4997cbd6e1370669784c6a2ec8d64655252 \nPatch for ((OTRS)) Community Edition 5: https://github.com/OTRS/otrs/commit/874889b86abea4c01ceb1368a836b66694fae1c3"
                }
            ]
        },
        "adp": [
            {
                "providerMetadata": {
                    "orgId": "af854a3a-2127-422b-91ae-364da2661108",
                    "shortName": "CVE",
                    "dateUpdated": "2024-08-04T06:46:30.988Z"
                },
                "title": "CVE Program Container",
                "references": [
                    {
                        "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-01/",
                        "tags": [
                            "x_transferred"
                        ]
                    },
                    {
                        "name": "[debian-lts-announce] 20200129 [SECURITY] [DLA 2079-1] otrs2 security update",
                        "tags": [
                            "mailing-list",
                            "x_transferred"
                        ],
                        "url": "https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html"
                    },
                    {
                        "name": "openSUSE-SU-2020:0551",
                        "tags": [
                            "vendor-advisory",
                            "x_transferred"
                        ],
                        "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
                    },
                    {
                        "name": "openSUSE-SU-2020:1475",
                        "tags": [
                            "vendor-advisory",
                            "x_transferred"
                        ],
                        "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
                    },
                    {
                        "name": "openSUSE-SU-2020:1509",
                        "tags": [
                            "vendor-advisory",
                            "x_transferred"
                        ],
                        "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
                    },
                    {
                        "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
                        "tags": [
                            "mailing-list",
                            "x_transferred"
                        ],
                        "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
                    }
                ]
            }
        ]
    }
}