# --
# Kernel/Language/es.pm - provides Spanish language translation
# Copyright (C) 2003-2006 Jorge Becerra <jorge at hab.desoft.cu>
# Copyright (C) 2007 Carlos Oyarzabal <carlos.oyarzabal at grupocash.com.mx>
# Copyright (C) 2008 Pelayo Romero Martín <pelayo.romero at gmail.com>
# Copyright (C) 2009 Gustavo Azambuja <gazambuja at gmail.com>
# Copyright (C) 2009 Emiliano Gonzalez <egonzalez@ergio.com.ar>
# Copyright (C) 2013 Enrique Matías Sánchez <quique@unizar.es>
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
# --

package Kernel::Language::es;

use strict;
use warnings;

sub Data {
    my $Self = shift;

    # $$START$$
    # possible charsets
    $Self->{Charset} = ['utf-8', ];
    # date formats (%A=WeekDay;%B=LongMonth;%T=Time;%D=Day;%M=Month;%Y=Year;)
    $Self->{DateFormat}          = '%D/%M/%Y - %T';
    $Self->{DateFormatLong}      = '%A, %D %B %Y - %T';
    $Self->{DateFormatShort}     = '%D/%M/%Y';
    $Self->{DateInputFormat}     = '%D/%M/%Y';
    $Self->{DateInputFormatLong} = '%D/%M/%Y - %T';

    # csv separator
    $Self->{Separator} = ';';

    $Self->{Translation} = {

        # Template: AAABase
        'Yes' => 'Sí',
        'No' => 'No',
        'yes' => 'sí',
        'no' => 'no',
        'Off' => 'Desactivado',
        'off' => 'desactivado',
        'On' => 'Activado',
        'on' => 'activado',
        'top' => 'inicio',
        'end' => 'fin',
        'Done' => 'Hecho',
        'Cancel' => 'Cancelar',
        'Reset' => 'Restablecer',
        'more than ... ago' => 'hace más de ...',
        'in more than ...' => 'en más de ...',
        'within the last ...' => 'en los últimos ...',
        'within the next ...' => 'en los próximos ...',
        'Created within the last' => 'Creado en los últimos',
        'Created more than ... ago' => 'Creado hace más de ...',
        'Today' => 'Hoy',
        'Tomorrow' => 'Mañana',
        'Next week' => 'Próxima semana',
        'day' => 'día',
        'days' => 'días',
        'day(s)' => 'día(s)',
        'd' => 'd',
        'hour' => 'hora',
        'hours' => 'horas',
        'hour(s)' => 'hora(s)',
        'Hours' => 'Horas',
        'h' => 'h',
        'minute' => 'minuto',
        'minutes' => 'minutos',
        'minute(s)' => 'minuto(s)',
        'Minutes' => 'Minutos',
        'm' => 'm',
        'month' => 'mes',
        'months' => 'meses',
        'month(s)' => 'mes(es)',
        'week' => 'semana',
        'week(s)' => 'semana(s)',
        'year' => 'año',
        'years' => 'años',
        'year(s)' => 'año(s)',
        'second(s)' => 'segundo(s)',
        'seconds' => 'segundos',
        'second' => 'segundo',
        's' => 's',
        'Time unit' => 'Unidad de tiempo',
        'wrote' => 'escribió',
        'Message' => 'Mensaje',
        'Error' => 'Error',
        'Bug Report' => 'Informe de errores',
        'Attention' => 'Atención',
        'Warning' => 'Advertencia',
        'Module' => 'Módulo',
        'Modulefile' => 'Archivo de módulo',
        'Subfunction' => 'Subfunción',
        'Line' => 'Línea',
        'Setting' => 'Ajuste',
        'Settings' => 'Ajustes',
        'Example' => 'Ejemplo',
        'Examples' => 'Ejemplos',
        'valid' => 'válido',
        'Valid' => 'Válido',
        'invalid' => 'no válido',
        'Invalid' => 'No válido',
        '* invalid' => '* no válido',
        'invalid-temporarily' => 'temporalmente-no-válido',
        ' 2 minutes' => ' 2 minutos',
        ' 5 minutes' => ' 5 minutos',
        ' 7 minutes' => ' 7 minutos',
        '10 minutes' => '10 minutos',
        '15 minutes' => '15 minutos',
        'Mr.' => 'Sr.',
        'Mrs.' => 'Sra.',
        'Next' => 'Siguiente',
        'Back' => 'Atrás',
        'Next...' => 'Siguiente...',
        '...Back' => '...Atrás',
        '-none-' => '-ninguno-',
        'none' => 'ninguno',
        'none!' => '¡ninguno!',
        'none - answered' => 'ninguno  - respondido',
        'please do not edit!' => '¡Por favor, no lo edite!',
        'Need Action' => 'Acción requerida',
        'AddLink' => 'Añadir enlace',
        'Link' => 'Enlazar',
        'Unlink' => 'Desenlazar',
        'Linked' => 'Enlazado',
        'Link (Normal)' => 'Enlazar (Normal)',
        'Link (Parent)' => 'Enlazar (Padre)',
        'Link (Child)' => 'Enlazar (Hijo)',
        'Normal' => 'Normal',
        'Parent' => 'Padre',
        'Child' => 'Hijo',
        'Hit' => 'Acierto',
        'Hits' => 'Aciertos',
        'Text' => 'Texto',
        'Standard' => 'Estándar',
        'Lite' => 'Ligera',
        'User' => 'Usuario',
        'Username' => 'Nombre de usuario',
        'Language' => 'Idioma',
        'Languages' => 'Idiomas',
        'Password' => 'Contraseña',
        'Preferences' => 'Preferencias',
        'Salutation' => 'Saludo',
        'Salutations' => 'Saludos',
        'Signature' => 'Firma',
        'Signatures' => 'Firmas',
        'Customer' => 'Cliente',
        'CustomerID' => 'Identificador del cliente',
        'CustomerIDs' => 'Identificadores de los clientes',
        'customer' => 'cliente',
        'agent' => 'agente',
        'system' => 'sistema',
        'Customer Info' => 'Información del cliente',
        'Customer Information' => 'Información del cliente',
        'Customer Company' => 'Empresa del cliente',
        'Customer Companies' => 'Empresas de los clientes',
        'Company' => 'Empresa',
        'go!' => '¡ir!',
        'go' => 'ir',
        'All' => 'Todo',
        'all' => 'todo',
        'Sorry' => 'Disculpe',
        'update!' => '¡actualizar!',
        'update' => 'actualizar',
        'Update' => 'Actualizar',
        'Updated!' => '¡Actualizado!',
        'submit!' => '¡enviar!',
        'submit' => 'enviar',
        'Submit' => 'Enviar',
        'change!' => '¡modificar!',
        'Change' => 'Modificar',
        'change' => 'modificar',
        'click here' => 'pulse aquí',
        'Comment' => 'Comentario',
        'Invalid Option!' => '¡Opción no válida!',
        'Invalid time!' => '¡Hora no válida!',
        'Invalid date!' => '¡Fecha no válida!',
        'Name' => 'Nombre',
        'Group' => 'Grupo',
        'Description' => 'Descripción',
        'description' => 'descripción',
        'Theme' => 'Tema',
        'Created' => 'Creado',
        'Created by' => 'Creado por',
        'Changed' => 'Modificado',
        'Changed by' => 'Modificado por',
        'Search' => 'Buscar',
        'and' => 'y',
        'between' => 'entre',
        'before/after' => 'antes/después',
        'Fulltext Search' => 'Búsqueda de texto completo',
        'Data' => 'Datos',
        'Options' => 'Opciones',
        'Title' => 'Título',
        'Item' => 'Elemento',
        'Delete' => 'Borrar',
        'Edit' => 'Editar',
        'View' => 'Ver',
        'Number' => 'Número',
        'System' => 'Sistema',
        'Contact' => 'Contacto',
        'Contacts' => 'Contactos',
        'Export' => 'Exportar',
        'Up' => 'Arriba',
        'Down' => 'Abajo',
        'Add' => 'Añadir',
        'Added!' => '¡Añadido!',
        'Category' => 'Categoría',
        'Viewer' => 'Visor',
        'Expand' => 'Expandir',
        'Small' => 'Pequeño',
        'Medium' => 'Mediano',
        'Large' => 'Grande',
        'Date picker' => 'Selector de fecha',
        'Show Tree Selection' => 'Mostrar selección en árbol',
        'The field content is too long!' => '',
        'Maximum size is %s characters.' => '',
        'This field is required or' => '',
        'New message' => 'Mensaje nuevo',
        'New message!' => '¡Mensaje nuevo!',
        'Please answer this ticket(s) to get back to the normal queue view!' =>
            'Por favor, responda a este ticket para regresar a la vista normal de la cola.',
        'You have %s new message(s)!' => '¡Tiene %s nuevo(s) mensaje(s)!',
        'You have %s reminder ticket(s)!' => '¡Tiene %s recordatorio(s) de ticket(s)!',
        'The recommended charset for your language is %s!' => '¡El juego de caracteres recomendado para su idioma es %s!',
        'Change your password.' => 'Cambiar la contraseña',
        'Please activate %s first!' => 'Por favor, active %s antes.',
        'No suggestions' => 'Sin sugerencias',
        'Word' => 'Palabra',
        'Ignore' => 'Ignorar',
        'replace with' => 'reemplazar con',
        'There is no account with that login name.' => 'No existe ninguna cuenta con ese nombre de usuario',
        'Login failed! Your user name or password was entered incorrectly.' =>
            'El inicio de sesión ha fallado. Nombre de usuario o contraseña incorrecto.',
        'There is no acount with that user name.' => 'No hay ninguna cuenta con ese nombre de usuario',
        'Please contact your administrator' => 'Por favor, contacte con su administrador',
        'Authentication succeeded, but no customer record is found in the customer backend. Please contact your administrator.' =>
            '',
        'This e-mail address already exists. Please log in or reset your password.' =>
            '',
        'Logout' => 'Cerrar la sesión',
        'Logout successful. Thank you for using %s!' => 'Sesión cerrada con éxito. ¡Gracias por utilizar %s!',
        'Feature not active!' => '¡Característica no activa!',
        'Agent updated!' => '¡Agente actualizado!',
        'Database Selection' => 'Selección de la base de datos',
        'Create Database' => 'Crear la base de datos',
        'System Settings' => 'Ajustes del sistema',
        'Mail Configuration' => 'Configuración del correo',
        'Finished' => 'Finalizado',
        'Install OTRS' => 'Instalar OTRS',
        'Intro' => 'Introducción',
        'License' => 'Licencia',
        'Database' => 'Base de datos',
        'Configure Mail' => 'Configurar el correo',
        'Database deleted.' => 'Base de datos borroada.',
        'Enter the password for the administrative database user.' => 'Introduzca la contraseña del usuario administrador de la base de datos.',
        'Enter the password for the database user.' => 'Introduzca la contraseña del usuario de la base de datos.',
        'If you have set a root password for your database, it must be entered here. If not, leave this field empty.' =>
            'Si ha establecido una contraseña para root en su base de datos, debe introducirla aquí. Si no, deje este campo en blanco.',
        'Database already contains data - it should be empty!' => 'La base de datos ya contiene datos. Debería estar vacía.',
        'Login is needed!' => '¡Se requiere un nombre de usuario!',
        'Password is needed!' => '¡Se requiere una contraseña!',
        'Take this Customer' => 'Utilizar este cliente',
        'Take this User' => 'Utilizar este usuario',
        'possible' => 'posible',
        'reject' => 'rechazar',
        'reverse' => 'revertir',
        'Facility' => 'Instalación',
        'Time Zone' => 'Zona horaria',
        'Pending till' => 'Pendiente hasta',
        'Don\'t use the Superuser account to work with OTRS! Create new Agents and work with these accounts instead.' =>
            'No usue la cuenta de superusuario para trabajar con OTRS. Cree nuevos agentes y trabaje con esas cuentas.',
        'Dispatching by email To: field.' => 'Despachar por el campo Para: del correo electrónico',
        'Dispatching by selected Queue.' => 'Despachar por la cola seleccionada',
        'No entry found!' => '¡No se encontró ninguna entrada!',
        'Session invalid. Please log in again.' => 'Sesión no válida. Por favor, inicie sesión de nuevo.',
        'Session has timed out. Please log in again.' => 'La sesión ha caducado. Por favor, inicie sesión de nuevo.',
        'Session limit reached! Please try again later.' => 'Se ha alcanzado el límite de sesiones. Por favor, inténtelo de nuevo más tarde.',
        'No Permission!' => '¡No tiene permiso!',
        '(Click here to add)' => '(Pulse aquí para añadir)',
        'Preview' => 'Vista previa',
        'Package not correctly deployed! Please reinstall the package.' =>
            'El paquete no fue desplegado correctamente. Por favor, reinstale el paquete.',
        '%s is not writable!' => '¡%s no es modificable!',
        'Cannot create %s!' => '¡No se puede crear %s!',
        'Check to activate this date' => 'Marque para activar esta fecha',
        'You have Out of Office enabled, would you like to disable it?' =>
            'Tiene habilitado «Fuera de la oficina», ¿desea inhabilitarlo?',
        'News about OTRS releases!' => '',
        'Customer %s added' => 'Añadido el cliente %s',
        'Role added!' => '¡Rol añadido!',
        'Role updated!' => '¡Rol actualizado!',
        'Attachment added!' => '¡Añadido fichero adjunto!',
        'Attachment updated!' => '¡Actualizado fichero adjunto!',
        'Response added!' => '¡Respuesta añadida!',
        'Response updated!' => '¡Respuesta actualizada!',
        'Group updated!' => '¡Grupo actualizado!',
        'Queue added!' => '¡Cola añadida!',
        'Queue updated!' => '¡Cola actualizada!',
        'State added!' => '¡Estado añadido!',
        'State updated!' => '¡Estado actualizado!',
        'Type added!' => '¡Tipo añadido!',
        'Type updated!' => '¡Tipo actualizado!',
        'Customer updated!' => '¡Cliente actualizado!',
        'Customer company added!' => '¡Empresa del cliente actualizada!',
        'Customer company updated!' => '¡Actualizada la empresa del cliente!',
        'Note: Company is invalid!' => 'Nota: La empresa no es válida.',
        'Mail account added!' => '¡Añadida la cuenta de correo!',
        'Mail account updated!' => '¡Cuenta de correo actualizada!',
        'System e-mail address added!' => '¡Añadida la dirección de correo del sistema!',
        'System e-mail address updated!' => '¡Actualizada la dirección de correo del sistema!',
        'Contract' => 'Contrato',
        'Online Customer: %s' => 'Cliente conectado: %s',
        'Online Agent: %s' => 'Agente conectado: %s',
        'Calendar' => 'Calendario',
        'File' => 'Fichero',
        'Filename' => 'Nombre del fichero',
        'Type' => 'Tipo',
        'Size' => 'Tamaño',
        'Upload' => 'Subir',
        'Directory' => 'Directorio',
        'Signed' => 'Firmado',
        'Sign' => 'Firma',
        'Crypted' => 'Cifrado',
        'Crypt' => 'Cifrar',
        'PGP' => 'PGP',
        'PGP Key' => 'Clave PGP',
        'PGP Keys' => 'Claves PGP',
        'S/MIME' => 'S/MIME',
        'S/MIME Certificate' => 'Certificado S/MIME',
        'S/MIME Certificates' => 'Certificados S/MIME',
        'Office' => 'Oficina',
        'Phone' => 'Teléfono',
        'Fax' => 'Fax',
        'Mobile' => 'Móvil',
        'Zip' => 'CP',
        'City' => 'Ciudad',
        'Street' => 'Calle',
        'Country' => 'País',
        'Location' => 'Localidad',
        'installed' => 'instalado',
        'uninstalled' => 'desinstalado',
        'Security Note: You should activate %s because application is already running!' =>
            'Nota de seguridad: ¡Ud. debe activar %s porque la aplicación ya está ejecutándose!',
        'Unable to parse repository index document.' => 'No es posible analizar el documento índice del repositorio.',
        'No packages for your framework version found in this repository, it only contains packages for other framework versions.' =>
            'En este repositorio no se encontraros paquetes para su versión del marco de trabajo, sólo contiene paquetes para otras versiones del marco de trabajo',
        'No packages, or no new packages, found in selected repository.' =>
            'No se encontraron paquetes (o paquetes nuevos) en el repositorio seleccionado.',
        'Edit the system configuration settings.' => 'Editar los ajustes de configuración del sistema.',
        'ACL information from database is not in sync with the system configuration, please deploy all ACLs.' =>
            'La información sobre ACL de la base de datos no está sincronizada con la configuración del sistema. Por favor, despliegue todas las ACL.',
        'printed at' => 'impreso en',
        'Loading...' => 'Cargando...',
        'Dear Mr. %s,' => 'Estimado Sr. %s.',
        'Dear Mrs. %s,' => 'Estimada Sra. %s.',
        'Dear %s,' => 'Estimado %s.',
        'Hello %s,' => 'Hola %s.',
        'This email address already exists. Please log in or reset your password.' =>
            'Esta dirección de correo electrónico ya existe. Por favor, inicie sesión o restablezca su contraseña.',
        'New account created. Sent login information to %s. Please check your email.' =>
            'Creada la nueva cuenta. Enviada la información de inicio de sesión a %s. Por favor, revise su correo electrónico.',
        'Please press Back and try again.' => 'Por favor, presione Atrás e inténtelo de nuevo.',
        'Sent password reset instructions. Please check your email.' => 'Enviadas instrucción de restablecimiento de contraseña. Por favor, revise su correo electrónico',
        'Sent new password to %s. Please check your email.' => 'Enviada nueva contraseña a %s. Por favor, revise su correo electrónico.',
        'Upcoming Events' => 'Próximos eventos',
        'Event' => 'Evento',
        'Events' => 'Eventos',
        'Invalid Token!' => '¡Ficha no válida!',
        'more' => 'más',
        'Collapse' => 'Contraer',
        'Shown' => 'Mostrados',
        'Shown customer users' => 'Usuarios cliente mostrados',
        'News' => 'Noticias',
        'Product News' => 'Noticias de productos',
        'OTRS News' => 'Novedades de OTRS',
        '7 Day Stats' => 'Estadísticas semanales',
        'Process Management information from database is not in sync with the system configuration, please synchronize all processes.' =>
            'La información de la gestión de procesos de la base de datos no está sincronizada con la configuración del sistema. Por favor, sincronice todos los procesos.',
        'Package not verified by the OTRS Group! It is recommended not to use this package.' =>
            'Paquete no verificado por el grupo OTRS. Se recomienda que no use este paquete.',
        '<br>If you continue to install this package, the following issues may occur!<br><br>&nbsp;-Security problems<br>&nbsp;-Stability problems<br>&nbsp;-Performance problems<br><br>Please note that issues that are caused by working with this package are not covered by OTRS service contracts!<br><br>' =>
            '<br>Si continúa e instala este paquete, se podrían producir los siguientes problemas<br><br>&nbsp;-Problemas de seguridad<br>&nbsp;-Problemas de estabilidad<br>&nbsp;-Problemas de rendimiento<br><br>Tenga en cuenta que los problemas causados por usar este paquete no están cubiertos por los contratos de servicio de OTRS.<br><br>',
        'Mark' => 'Marcar',
        'Unmark' => 'Desmarcar',
        'Bold' => 'Negrita',
        'Italic' => 'Itálica',
        'Underline' => 'Subrayado',
        'Font Color' => 'Color de letra',
        'Background Color' => 'Color de fondo',
        'Remove Formatting' => 'Eliminar el formato',
        'Show/Hide Hidden Elements' => 'Mostrar/Ocultar elementos ocultos',
        'Align Left' => 'Alinear a la izquierda',
        'Align Center' => 'Alinear al centro',
        'Align Right' => 'Alinear a la derecha',
        'Justify' => 'Justificado',
        'Header' => 'Encabezado',
        'Indent' => 'Sangrar',
        'Outdent' => 'Reducir sangría',
        'Create an Unordered List' => 'Crear una lista sin orden',
        'Create an Ordered List' => 'Crear una lista ordenada',
        'HTML Link' => 'Enlace HTML',
        'Insert Image' => 'Insertar una imagen',
        'CTRL' => 'CTRL',
        'SHIFT' => 'Mayúsculas',
        'Undo' => 'Deshacer',
        'Redo' => 'Rehacer',
        'Scheduler process is registered but might not be running.' => 'El proceso del planificador está registrado, pero podría no estar ejecutándose.',
        'Scheduler is not running.' => 'El planificador no está en ejecución.',
        'Can\'t contact registration server. Please try again later.' => 'No es posible contactar con el servidor de registro. Por favor, inténtelo de nuevo más tarde.',
        'No content received from registration server. Please try again later.' =>
            'No se ha recibido ningún contenido del servidor de registro. Por favor, inténtelo de nuevo más tarde.',
        'Problems processing server result. Please try again later.' => 'Problemas al procesar el resultado del servidor. Por favor, inténtelo de nuevo más tarde.',
        'Username and password do not match. Please try again.' => 'El usuario y la contraseña no coinciden. Por favor, inténtelo de nuevo.',
        'The selected process is invalid!' => '¡El proceso seleccionado no es válido!',

        # Template: AAACalendar
        'New Year\'s Day' => 'Año nuevo',
        'International Workers\' Day' => 'Día del trabajo',
        'Christmas Eve' => 'Nochebuena',
        'First Christmas Day' => 'Navidad',
        'Second Christmas Day' => 'Segundo día de navidad',
        'New Year\'s Eve' => 'Nochevieja',

        # Template: AAAGenericInterface
        'OTRS as requester' => 'OTRS como solicitante',
        'OTRS as provider' => 'OTRS como proveedor',
        'Webservice "%s" created!' => '¡Servicio web «%s» creado!',
        'Webservice "%s" updated!' => '¡Servicio web «%s» actualizado!',

        # Template: AAAMonth
        'Jan' => 'Ene',
        'Feb' => 'Feb',
        'Mar' => 'Mar',
        'Apr' => 'Abr',
        'May' => 'May',
        'Jun' => 'Jun',
        'Jul' => 'Jul',
        'Aug' => 'Ago',
        'Sep' => 'Sep',
        'Oct' => 'Oct',
        'Nov' => 'Nov',
        'Dec' => 'Dic',
        'January' => 'Enero',
        'February' => 'Febrero',
        'March' => 'Marzo',
        'April' => 'Abril',
        'May_long' => 'Mayo',
        'June' => 'Junio',
        'July' => 'Julio',
        'August' => 'Agosto',
        'September' => 'Septiembre',
        'October' => 'Octubre',
        'November' => 'Noviembre',
        'December' => 'Diciembre',

        # Template: AAAPreferences
        'Preferences updated successfully!' => '¡Las preferencias se actualizaron satisfactoriamente!',
        'User Profile' => 'Perfil del usuario',
        'Email Settings' => 'Ajustes del correo electrónico',
        'Other Settings' => 'Otros ajustes',
        'Change Password' => 'Cambiar la contraseña',
        'Current password' => 'Contraseña actual',
        'New password' => 'Nueva contraseña',
        'Verify password' => 'Verificar la contraseña',
        'Spelling Dictionary' => 'Diccionario ortográfico',
        'Default spelling dictionary' => 'Diccionario ortográfico predeterminado',
        'Max. shown Tickets a page in Overview.' => 'Cantidad máxima de tickets a mostrar en la vista general',
        'The current password is not correct. Please try again!' => 'La contraseña actual no es correcta. ¡Inténtelo de nuevo!',
        'Can\'t update password, your new passwords do not match. Please try again!' =>
            'No es posible actualizar la contraseña, sus nuevas contraseñas no coinciden. ¡Inténtelo de nuevo!',
        'Can\'t update password, it contains invalid characters!' => 'No es posible actualizar la contraseña, contiene caracteres no válidos.',
        'Can\'t update password, it must be at least %s characters long!' =>
            'No es posible actualizar la contraseña, debe tener al menor %s caracteres.',
        'Can\'t update password, it must contain at least 2 lowercase and 2 uppercase characters!' =>
            'No es posible actualizar la contraseña, debe contener al menos 2 minúsculas y 2 mayúsculas.',
        'Can\'t update password, it must contain at least 1 digit!' => 'No es posible actualizar la contraseña, debe contener al menos un dígito.',
        'Can\'t update password, it must contain at least 2 characters!' =>
            'No es posible actualizar la contraseña, debe contener al menos 2 caracteres.',
        'Can\'t update password, this password has already been used. Please choose a new one!' =>
            'No es posible actualizar la contraseña, esta contraseña ya ha sido usada. Elija una nueva.',
        'Select the separator character used in CSV files (stats and searches). If you don\'t select a separator here, the default separator for your language will be used.' =>
            'Seleccione el carácter separador a usar en los ficheros CSV (estadísticas y búsquedas). Si no selecciona ningún separador aquí, se usará el separador predeterminado para su idioma.',
        'CSV Separator' => 'Separador CSV',

        # Template: AAAStats
        'Stat' => 'Estadísticas',
        'Sum' => 'Suma',
        'Days' => '',
        'No (not supported)' => 'No (no soportado)',
        'Please fill out the required fields!' => '¡Por favor, proporcione los campos requeridos!',
        'Please select a file!' => '¡Por favor, seleccione un fichero!',
        'Please select an object!' => '¡Por favor, seleccione un objeto!',
        'Please select a graph size!' => '¡Por favor, seleccione un tamaño de gráfico!',
        'Please select one element for the X-axis!' => '¡Por favor, seleccione un elemento para el eje X!',
        'Please select only one element or turn off the button \'Fixed\' where the select field is marked!' =>
            '¡Por favor, seleccione un único elemento o desactive el botón «Fijo» donde el campo seleccionado está marcado!',
        'If you use a checkbox you have to select some attributes of the select field!' =>
            '¡Si usa una casilla de selección, debe seleccionar algunos atributos de dicho campo!',
        'Please insert a value in the selected input field or turn off the \'Fixed\' checkbox!' =>
            '¡Por favor, inserte un valor en el campo de entrada seleccionado o desactive la casilla «Fijo»!',
        'The selected end time is before the start time!' => '¡La fecha de finalización seleccionada es anterior a la de inicio!',
        'You have to select one or more attributes from the select field!' =>
            '¡Debe seleccionar uno o más atributos del campo de selección!',
        'The selected Date isn\'t valid!' => '¡La fecha seleccionada no es válida!',
        'Please select only one or two elements via the checkbox!' => '¡Por favor, seleccione sólo uno o dos elementos usando la casilla de selección!',
        'If you use a time scale element you can only select one element!' =>
            '¡Si utiliza una escala de tiempo, sólo puede seleccionar un elemento!',
        'You have an error in your time selection!' => '¡Tiene un error en la selección del tiempo!',
        'Your reporting time interval is too small, please use a larger time scale!' =>
            'El intervalo de tiempo para informes es demasiado pequeño, ¡por favor use una escala más grande!',
        'The selected start time is before the allowed start time!' => '¡El momento de inicio seleccionado es anterior al permitido!',
        'The selected end time is after the allowed end time!' => '¡El momento de finalización seleccionado es posterior al permitido!',
        'The selected time period is larger than the allowed time period!' =>
            '¡El periodo de tiempo seleccionado es mayor que el permitido!',
        'Common Specification' => 'Especificación común',
        'X-axis' => 'Eje-X',
        'Value Series' => 'Serie de valores',
        'Restrictions' => 'Restricciones',
        'graph-lines' => 'gráfica-de-líneas',
        'graph-bars' => 'gráfica-de-barras ',
        'graph-hbars' => 'gráfica-de-barras-horiz',
        'graph-points' => 'gráfica-de-puntos',
        'graph-lines-points' => 'gráfica-punteada',
        'graph-area' => 'gráfica-de-área',
        'graph-pie' => 'gráfico-de-tarta',
        'extended' => 'extendido',
        'Agent/Owner' => 'Agente/Propietario',
        'Created by Agent/Owner' => 'Creado por Agente/Propietario',
        'Created Priority' => 'Prioridad de creación',
        'Created State' => 'Estado de creación',
        'Create Time' => 'Fecha de creación',
        'CustomerUserLogin' => 'Nombre de usuario del cliente',
        'Close Time' => 'Fecha de cierre',
        'TicketAccumulation' => 'Acumulacion de tickets',
        'Attributes to be printed' => 'Atributos a imprimir',
        'Sort sequence' => 'Ordenar la secuencia',
        'Order by' => 'Ordenar por',
        'Limit' => 'Límite',
        'Ticketlist' => 'Lista de tickets',
        'ascending' => 'ascendente',
        'descending' => 'descendente',
        'First Lock' => 'Primer bloqueo',
        'Evaluation by' => 'Evaluación por',
        'Total Time' => 'Tiempo total',
        'Ticket Average' => 'Media de los tickets',
        'Ticket Min Time' => 'Tiempo mínimo de los tickets',
        'Ticket Max Time' => 'Teimpo máximo de los tickets',
        'Number of Tickets' => 'Número de tickets',
        'Article Average' => 'Media de los artículos',
        'Article Min Time' => 'Tiempo mínimo de los artículos',
        'Article Max Time' => 'Tiempo máximo de los artículos',
        'Number of Articles' => 'Número de artículos',
        'Accounted time by Agent' => 'Tiempo utilizado por el Agente',
        'Ticket/Article Accounted Time' => 'Tiempo utilizado por ticket/artículo',
        'TicketAccountedTime' => 'Tiempo utilizado para el ticket',
        'Ticket Create Time' => 'Hora de creación del ticket',
        'Ticket Close Time' => 'Hora de finalización del ticket',

        # Template: AAASupportDataCollector
        'Unknown' => '',
        'Information' => 'Información',
        'OK' => 'Aceptar',
        'Problem' => 'Problema',
        'Webserver' => 'Servidor Web',
        'Operating System' => 'Sistema Operativo',
        'OTRS' => '',
        'Table Presence' => 'Presecia De Tablas',
        'Internal Error: Could not open file.' => '',
        'Table Check' => 'Comprobación De Tablas',
        'Internal Error: Could not read file.' => '',
        'Tables found which are not present in the database.' => '',
        'Database Size' => 'Tamaño De La Base De Datos',
        'Could not determine database size.' => '',
        'Database Version' => 'Versión De La Base De Datos',
        'Could not determine database version.' => '',
        'Client Connection Charset' => 'Charset De La conexión Del cliente',
        'Setting character_set_client needs to be utf8.' => '',
        'Server Database Charset' => '',
        'Setting character_set_database needs to be UNICODE or UTF8.' => '',
        'Table Charset' => '',
        'There were tables found which do not have utf8 as charset.' => '',
        'Maximum Query Size' => '',
        'The setting \'max_allowed_packet\' must be higher than 20 MB.' =>
            '',
        'Query Cache Size' => '',
        'The setting \'query_cache_size\' should be used (higher than 10 MB but not more than 512 MB).' =>
            '',
        'Default Storage Engine' => '',
        'Tables with a different storage engine than the default engine were found.' =>
            '',
        'Table Status' => '',
        'Tables found which do not have a regular status.' => '',
        'MySQL 5.x or higher is required.' => '',
        'NLS_LANG Setting' => '',
        'NLS_LANG must be set to utf8 (e.g. german_germany.utf8).' => '',
        'NLS_DATE_FORMAT Setting' => '',
        'NLS_DATE_FORMAT must be set to \'YYYY-MM-DD HH24:MI:SS\'.' => '',
        'NLS_DATE_FORMAT Setting SQL Check' => '',
        'Setting client_encoding needs to be UNICODE or UTF8.' => '',
        'Setting server_encoding needs to be UNICODE or UTF8.' => '',
        'Date Format' => 'Formato de Fecha',
        'Setting DateStyle needs to be ISO.' => '',
        'PostgreSQL 8.x or higher is required.' => '',
        'OTRS Disk Partition' => '',
        'Disk Partitions Usage' => '',
        'Distribution' => 'Distribución',
        'Could not determine distribution.' => '',
        'Kernel Version' => 'Versión Del Kernel',
        'Could not determine kernel version.' => '',
        'System Load' => '',
        'The system load should be at maximum the number of CPUs the system has (e.g. a load of 8 or less on a system with 8 CPUs is OK).' =>
            '',
        'Perl Modules' => 'Módulos De Perl',
        'Not all required Perl modules are correctly installed.' => '',
        'Perl Version' => 'Versión de Perl',
        'Free Swap Space (%)' => '',
        'No Swap Enabled.' => '',
        'Used Swap Space (MB)' => '',
        'There should be more than 60% free swap space.' => '',
        'There should be no more than 200 MB swap space used.' => '',
        'Config Settings' => 'Configuraciones del sistema',
        'Could not determine value.' => '',
        'Database Records' => 'Registros de la Base de Datos',
        'Tickets' => 'Tickets',
        'Ticket History Entries' => 'Entradas Del Historial De Ticket',
        'Articles' => 'Artículos',
        'Attachments (DB, Without HTML)' => 'Adjuntos (BD, Sin HTML)',
        'Customers With At Least One Ticket' => 'Clientes Con Al Menos Un ticket',
        'Queues' => 'Colas',
        'Agents' => 'Agentes',
        'Roles' => 'Roles',
        'Groups' => 'Grupos',
        'Dynamic Fields' => 'Campos Dinámicos',
        'Dynamic Field Values' => 'Valores De Campos Dinámicos',
        'Invalid Dynamic Fields' => '',
        'Invalid Dynamic Field Values' => '',
        'GenericInterface Webservices' => 'Servicios web De La Interfaz Genérica',
        'Processes' => 'Procesos',
        'Months Between First And Last Ticket' => 'Meses Entre El Primero y El Último Ticket',
        'Tickets Per Month (avg)' => 'Tickets Al Mes (promedio)',
        'Default SOAP Username and Password' => 'Nombre de Usuario y Contraseña Por Defecto Para SOAP',
        'Security risk: you use the default setting for SOAP::User and SOAP::Password. Please change it.' =>
            '',
        'Default Admin Password' => 'Contraseña Por Defecto Para Admin',
        'Security risk: the agent account root@localhost still has the default password. Please change it or invalidate the account.' =>
            'Riesgo de seguridad: la cuenta del agente root@ ocalhost todavía tiene la contraseña predeterminada. Favor de cambiarlo o invalidar la cuenta.',
        'Error Log' => 'Registro De Errores',
        'There are error reports in your system log.' => 'Existen reportes de error en el registro del sistema.',
        'File System Writable' => 'Sistema De Archivos Gravable',
        'The file system on your OTRS partition is not writable.' => '',
        'Domain Name' => 'Nombre De Dominio',
        'Your FQDN setting is invalid.' => '',
        'Package installation status' => '',
        'Some packages are not correctly installed.' => '',
        'Package List' => 'Listado De paquetes',
        'SystemID' => 'ID de sistema',
        'Your SystemID setting is invalid, it should only contain digits.' =>
            '',
        'OTRS Version' => 'Versión De OTRS',
        'Ticket Index Module' => 'Módulo De Índice de Tickets',
        'You have more than 60,000 tickets and should use the StaticDB backend. See admin manual (Performance Tuning) for more information.' =>
            '',
        'Open Tickets' => 'Tickets Abiertos',
        'You should not have more than 8,000 open tickets in your system.' =>
            '',
        'Ticket Search Index module' => '',
        'You have more than 50,000 articles and should use the StaticDB backend. See admin manual (Performance Tuning) for more information.' =>
            '',
        'Orphaned Records In ticket_lock_index Table' => 'Registros Huérfanos En La Tabla ticket_lock_index',
        'Table ticket_lock_index contains orphaned records. Please run otrs/bin/otrs.CleanTicketIndex.pl to clean the StaticDB index.' =>
            '',
        'Orphaned Records In ticket_index Table' => '',
        'Table ticket_index contains orphaned records. Please run otrs/bin/otrs.CleanTicketIndex.pl to clean the StaticDB index.' =>
            '',
        'Environment Variables' => 'Variables de entorno',
        'Webserver Version' => 'Versión del servidor web',
        'Could not determine webserver version.' => '',
        'Loaded Apache Modules' => '',
        'CGI Accelerator Usage' => 'Uso Del Acelerador de CGI',
        'You should use FastCGI or mod_perl to increase your performance.' =>
            'Usted debe usar FastCGI o mod_perl para aumentar su rendimiento.',
        'mod_deflate Usage' => '',
        'Please install mod_deflate to improve GUI speed.' => '',
        'mod_headers Usage' => '',
        'Please install mod_headers to improve GUI speed.' => '',
        'Apache::Reload Usage' => '',
        'Apache::Reload or Apache2::Reload should be used as PerlModule and PerlInitHandler to prevent web server restarts when installing and upgrading modules.' =>
            '',
        'Apache::DBI Usage' => '',
        'Apache::DBI should be used to get a better performance  with pre-established database connections.' =>
            '',
        'You should use PerlEx to increase your performance.' => '',

        # Template: AAATicket
        'Status View' => 'Vista de estados',
        'Bulk' => 'En masa',
        'Lock' => 'Bloquear',
        'Unlock' => 'Desbloquear',
        'History' => 'Historial',
        'Zoom' => 'Ampliación',
        'Age' => 'Antigüedad',
        'Bounce' => 'Rebotar',
        'Forward' => 'Reenviar',
        'From' => 'De',
        'To' => 'Para',
        'Cc' => 'Copia',
        'Bcc' => 'Copia oculta',
        'Subject' => 'Asunto',
        'Move' => 'Mover',
        'Queue' => 'Cola',
        'Priority' => 'Prioridad',
        'Priorities' => 'Prioridades',
        'Priority Update' => 'Actualización de la prioridad',
        'Priority added!' => '¡Prioridad añadida!',
        'Priority updated!' => '¡Prioridad actualizada!',
        'Signature added!' => '¡Firma añadida!',
        'Signature updated!' => '¡Firma actualizada!',
        'SLA' => 'SLA',
        'Service Level Agreement' => 'Acuerdo de nivel de servicio',
        'Service Level Agreements' => 'Acuerdos de nivel de servicio',
        'Service' => 'Servicio',
        'Services' => 'Servicios',
        'State' => 'Estado',
        'States' => 'Estados',
        'Status' => 'Estados',
        'Statuses' => 'Estados',
        'Ticket Type' => 'Tipo de ticket',
        'Ticket Types' => 'Tipos de ticket',
        'Compose' => 'Redactar',
        'Pending' => 'Pendiente',
        'Owner' => 'Propietario',
        'Owner Update' => 'Actualización del propietario',
        'Responsible' => 'Responsable',
        'Responsible Update' => 'Actualización del responsable',
        'Sender' => 'Remitente',
        'Article' => 'Artículo',
        'Ticket' => 'Ticket',
        'Createtime' => 'Fecha de creación',
        'plain' => 'texto plano',
        'Email' => 'Correo',
        'email' => 'correo',
        'Close' => 'Cerrar',
        'Action' => 'Acción',
        'Attachment' => 'Adjunto',
        'Attachments' => 'Adjuntos',
        'This message was written in a character set other than your own.' =>
            'Este mensaje fue escrito usando un juego de caracteres distinto al suyo',
        'If it is not displayed correctly,' => 'Si no se muestra correctamente',
        'This is a' => 'Este es un',
        'to open it in a new window.' => 'para abrirlo en una nueva ventana',
        'This is a HTML email. Click here to show it.' => 'Éste es un mensaje HTML. Pulse aquí para mostrarlo.',
        'Free Fields' => 'Campos libres',
        'Merge' => 'Fusionar',
        'merged' => 'fusionado',
        'closed successful' => 'cerrado con éxito',
        'closed unsuccessful' => 'cerrado sin éxito',
        'Locked Tickets Total' => 'Total de tickets bloqueados',
        'Locked Tickets Reminder Reached' => 'Alcanzado el recordatorio de tickets bloqueados',
        'Locked Tickets New' => 'Nuevos tickets bloqueados',
        'Responsible Tickets Total' => 'Total de tickets bajo mi responsabilidad',
        'Responsible Tickets New' => 'Nuevo ticket bajo mi responsabilidad',
        'Responsible Tickets Reminder Reached' => 'Alcanzado recordatorio de tickets bajo mi responsabilidad',
        'Watched Tickets Total' => 'Total de tickets vigilados',
        'Watched Tickets New' => 'Nuevos tickets vigilados',
        'Watched Tickets Reminder Reached' => 'Alcanzado recordatorio de tickets vigilados',
        'All tickets' => 'Todos los tickets',
        'Available tickets' => 'Tickets disponibles',
        'Escalation' => 'Escalado',
        'last-search' => 'última-búsqueda',
        'QueueView' => 'Vista de colas',
        'Ticket Escalation View' => 'Vista de escalados de tickets',
        'Message from' => 'Mensaje de',
        'End message' => 'Fin del mensaje',
        'Forwarded message from' => 'Mensaje reenviado de',
        'End forwarded message' => 'Fin dle mensaje reenviado',
        'Bounce Article to a different mail address' => '',
        'new' => 'nuevo',
        'open' => 'abierto',
        'Open' => 'Abierto',
        'Open tickets' => '',
        'closed' => 'cerrado',
        'Closed' => 'Cerrado',
        'Closed tickets' => 'Tickets cerrados',
        'removed' => 'eliminado',
        'pending reminder' => 'pendiente de recordatorio',
        'pending auto' => 'pendiente automático',
        'pending auto close+' => 'pendiente de cierre automático con éxito',
        'pending auto close-' => 'pendiente de cierre automático sin éxito',
        'email-external' => 'correo-externo',
        'email-internal' => 'correo-interno',
        'note-external' => 'nota-externa',
        'note-internal' => 'nota-interna',
        'note-report' => 'nota-informe',
        'phone' => 'teléfono',
        'sms' => 'sms',
        'webrequest' => 'solicitud vía web',
        'lock' => 'bloqueado',
        'unlock' => 'desbloqueado',
        'very low' => 'muy baja',
        'low' => 'baja',
        'normal' => 'normal',
        'high' => 'alta',
        'very high' => 'muy alta',
        '1 very low' => '1 muy baja',
        '2 low' => '2 baja',
        '3 normal' => '3 normal',
        '4 high' => '4 alta',
        '5 very high' => '5 muy alta',
        'auto follow up' => 'seguimiento automático',
        'auto reject' => 'rechazo automático',
        'auto remove' => 'eliminación automática',
        'auto reply' => 'respuesta automática',
        'auto reply/new ticket' => 'respuesta automática/nuevo ticket',
        'Create' => 'Crear',
        'Answer' => 'Responder',
        'Phone call' => 'Llamada telefónica',
        'Ticket "%s" created!' => '¡Ticket "%s" creado!',
        'Ticket Number' => 'Ticket número',
        'Ticket Object' => 'Objeto ticket',
        'No such Ticket Number "%s"! Can\'t link it!' => '¡No existe el ticket número «%s»! ¡No se puede enlazar a él!',
        'You don\'t have write access to this ticket.' => 'No tiene permisos de escritura sobre este ticket',
        'Sorry, you need to be the ticket owner to perform this action.' =>
            'Disculpe, necesita ser el propietario del ticket para realizar esta acción.',
        'Please change the owner first.' => 'Por favor, cambie antes el propietario.',
        'Ticket selected.' => 'Ticket seleccionado',
        'Ticket is locked by another agent.' => 'El ticket está bloqueado por otro agente',
        'Ticket locked.' => 'Ticket bloqueado',
        'Don\'t show closed Tickets' => 'No mostrar los tickets cerrados',
        'Show closed Tickets' => 'Mostrar los tickets cerrados',
        'New Article' => 'Nuevo artículo',
        'Unread article(s) available' => 'Artículo(s) sin leer disponible(s)',
        'Remove from list of watched tickets' => 'Eliminar de la lista de tickets vigilados',
        'Add to list of watched tickets' => 'Añadir a la lista de tickets vigilados',
        'Email-Ticket' => 'Ticket por correo',
        'Create new Email Ticket' => 'Crea nuevo ticket por correo',
        'Phone-Ticket' => 'Ticket telefónico',
        'Search Tickets' => 'Buscar tickets',
        'Edit Customer Users' => 'Editar clientes',
        'Edit Customer Company' => 'Editar la empresa del cliente',
        'Bulk Action' => 'Acción en masa',
        'Bulk Actions on Tickets' => 'Acción en masa sobre tickets',
        'Send Email and create a new Ticket' => 'Enviar un correo y crear un nuevo ticket',
        'Create new Email Ticket and send this out (Outbound)' => 'Crea nuevo ticket por correo y enviar éste (saliente)',
        'Create new Phone Ticket (Inbound)' => 'Crea nuevo ticket telefónico (entrante)',
        'Address %s replaced with registered customer address.' => 'Dirección %s reemplaza con la del cliente registrado.',
        'Customer user automatically added in Cc.' => 'Usuario cliente añadido automáticamente a Cc.',
        'Overview of all open Tickets' => 'Vista general de todos los tickets abiertos',
        'Locked Tickets' => 'Tickets bloqueados',
        'My Locked Tickets' => 'Mis tickets bloqueados',
        'My Watched Tickets' => 'Mis tickets vigilados',
        'My Responsible Tickets' => 'Tickets bajo mi responsabilidad',
        'Watched Tickets' => 'Tickets vigilados',
        'Watched' => 'Vigilado',
        'Watch' => 'Vigilar',
        'Unwatch' => 'Dejar de vigilar',
        'Lock it to work on it' => 'Bloquear para trabajar en él',
        'Unlock to give it back to the queue' => 'Desbloquear para devolverlo a la cola',
        'Show the ticket history' => 'Mostrar el historial del ticket',
        'Print this ticket' => 'Imprimir este ticket',
        'Print this article' => 'Imprimir este artículo',
        'Split' => 'Dividir',
        'Split this article' => 'Dividir este artículo',
        'Forward article via mail' => 'Reenviar el artículo por correo',
        'Change the ticket priority' => 'Cambiar la prioridad del ticket',
        'Change the ticket free fields!' => '¡Cambiar los campos libres del ticket!',
        'Link this ticket to other objects' => 'Enlazar este ticket a otros objetos',
        'Change the owner for this ticket' => 'Cambiar el propietario de este ticket',
        'Change the  customer for this ticket' => 'Cambiar el cliente de este ticket',
        'Add a note to this ticket' => 'Añadir una nota a este ticket',
        'Merge into a different ticket' => 'Fusionar con otro ticket',
        'Set this ticket to pending' => 'Poner este ticket en pendiente',
        'Close this ticket' => 'Cerrar este ticket',
        'Look into a ticket!' => '¡Revisar un ticket!',
        'Delete this ticket' => 'Borrar este ticket',
        'Mark as Spam!' => '¡Marcar como spam!',
        'My Queues' => 'Mis colas',
        'Shown Tickets' => 'Tickets mostrados',
        'Shown Columns' => 'Columnas mostradas',
        'Your email with ticket number "<OTRS_TICKET>" is merged to "<OTRS_MERGE_TO_TICKET>".' =>
            'Su correo con el ticket número "<OTRS_TICKET>" se fusionó con "<OTRS_MERGE_TO_TICKET>".',
        'Ticket %s: first response time is over (%s)!' => 'Ticket %s: ¡Se ha excedido el tiempo para la primera respuesta (%s)!',
        'Ticket %s: first response time will be over in %s!' => 'Ticket %s: ¡El tiempo para primera respuesta expirará en %s!',
        'Ticket %s: update time is over (%s)!' => 'Ticket %s: ¡Se ha excedido el tiempo para la actualización (%s)!',
        'Ticket %s: update time will be over in %s!' => 'Ticket %s: ¡El tiempo para la actualización vencerá en %s!',
        'Ticket %s: solution time is over (%s)!' => 'Ticket %s: ¡Se ha sobrepasado el tiempo para solucionarlo (%s)!',
        'Ticket %s: solution time will be over in %s!' => 'Ticket %s: ¡El tiempo para solucionarlo vencerá en %s!',
        'There are more escalated tickets!' => '¡Hay más tickets escalados¡',
        'Plain Format' => 'Formato texto plano',
        'Reply All' => 'Responder a todos',
        'Direction' => 'Dirección',
        'Agent (All with write permissions)' => 'Agente (todos con permisos de escritura)',
        'Agent (Owner)' => 'Agente (propietario)',
        'Agent (Responsible)' => 'Agente (responsable)',
        'New ticket notification' => 'Notificación de nuevos tickets',
        'Send me a notification if there is a new ticket in "My Queues".' =>
            'Notificarme si hay un nuevo ticket en "Mis colas".',
        'Send new ticket notifications' => 'Enviar notificaciones de nuevo ticket',
        'Ticket follow up notification' => 'Enviar notificaciones de seguimiento',
        'Ticket lock timeout notification' => 'Notificación de bloqueo de tickets por tiempo',
        'Send me a notification if a ticket is unlocked by the system.' =>
            'Notificarme si un ticket es desbloqueado por el sistema',
        'Send ticket lock timeout notifications' => 'Enviar notificaciones de bloqueo de ticket por tiempo excedido',
        'Ticket move notification' => 'Notificación de movimiento de ticket',
        'Send me a notification if a ticket is moved into one of "My Queues".' =>
            'Notificarme si un ticket es colocado en una de "Mis colas".',
        'Send ticket move notifications' => 'Enviar notificaciones de movimiento de ticket',
        'Your queue selection of your favourite queues. You also get notified about those queues via email if enabled.' =>
            'La selección de sus colas favoritas. También se le notifican estas colas por correo si se habilita.',
        'Custom Queue' => 'Cola personal',
        'QueueView refresh time' => 'Tiempo de actualización de la vista de colas',
        'If enabled, the QueueView will automatically refresh after the specified time.' =>
            'Si se habilita, la Vista de colas se actualizará automáticamente tras el tiempo indicado.',
        'Refresh QueueView after' => 'Refrescar la Vista de colas tras',
        'Screen after new ticket' => 'Pantalla posterior a nuevo ticket',
        'Show this screen after I created a new ticket' => 'Mostrar esta pantalla después de crear un nuevo ticket',
        'Closed Tickets' => 'Tickets cerrados',
        'Show closed tickets.' => 'Mostrar los tickets cerrados',
        'Max. shown Tickets a page in QueueView.' => 'Cantidad máxima de tickets a mostrar en la Vista de colas',
        'Ticket Overview "Small" Limit' => 'Límite en la Vista general «pequeña» de tickets',
        'Ticket limit per page for Ticket Overview "Small"' => 'Límite de tickets por página en la Vista general de tickets «pequeña»',
        'Ticket Overview "Medium" Limit' => 'Límite en la Vista general «mediana» de tickets',
        'Ticket limit per page for Ticket Overview "Medium"' => 'Límite de tickets por página en la Vista general de tickets «mediana»',
        'Ticket Overview "Preview" Limit' => 'Límite en la Vista general «previsualización» de tickets',
        'Ticket limit per page for Ticket Overview "Preview"' => 'Límite de tickets por página en la Vista general de tickets «previsualización»',
        'Ticket watch notification' => 'Notificación de vigilancia de tickets',
        'Send me the same notifications for my watched tickets that the ticket owners will get.' =>
            'Enviarme las mismas notificaciones para mis tickets vigilados que recibirán los propietarios del ticket',
        'Send ticket watch notifications' => 'Enviar notificaciones de vigilancia de tickets',
        'Out Of Office Time' => 'Tiempo de ausencia de la oficina',
        'New Ticket' => 'Nuevo ticket',
        'Create new Ticket' => 'Crear un nuevo ticket',
        'Customer called' => 'Cliente llamado',
        'phone call' => 'llamada telefónica',
        'Phone Call Outbound' => 'Llamada telefónica saliente',
        'Phone Call Inbound' => 'Llamada telefónica entrante',
        'Reminder Reached' => 'Recordatorio alcanzado',
        'Reminder Tickets' => 'Tickets recordatorio',
        'Escalated Tickets' => 'Tickets escalados',
        'New Tickets' => 'Nuevos tickets',
        'Open Tickets / Need to be answered' => 'Tickets abiertos / Que necesitan de una respuesta',
        'All open tickets, these tickets have already been worked on, but need a response' =>
            'Todos los tickets abiertos, ya se ha trabajado en estos tickets, pero necesitan una respuesta',
        'All new tickets, these tickets have not been worked on yet' => 'Todos los tickets nuevos, todavía no se ha trabajado en estos tickets',
        'All escalated tickets' => 'Todos los tickets escalados',
        'All tickets with a reminder set where the reminder date has been reached' =>
            'Todos los tickets para los que se ha alcanzado su fecha de recordatorio',
        'Archived tickets' => 'Tickets archivados',
        'Unarchived tickets' => 'Tickets no archivados',
        'Ticket Information' => 'Información del ticket',
        'History::Move' => 'Ticket movido a la cola «%s» (%s) de la cola «%s» (%s).',
        'History::TypeUpdate' => 'Tipo actualizado a %s (ID=%s).',
        'History::ServiceUpdate' => 'Servicio actualizado a %s (ID=%s).',
        'History::SLAUpdate' => 'SLA actualizado a %s (ID=%s).',
        'History::NewTicket' => 'Nuevo ticket [%s] creado (Q=%s;P=%s;S=%s).',
        'History::FollowUp' => 'Seguimiento para [%s]. %s',
        'History::SendAutoReject' => 'Rechazo automático enviado a «%s».',
        'History::SendAutoReply' => 'Respuesta automática enviada a «%s».',
        'History::SendAutoFollowUp' => 'Seguimiento automático enviado a «%s».',
        'History::Forward' => 'Reenviado a «%s».',
        'History::Bounce' => 'Rebotado a «%s».',
        'History::SendAnswer' => 'Correo enviado a «%s».',
        'History::SendAgentNotification' => '"%s"-notificación enviada a «%s».',
        'History::SendCustomerNotification' => 'Notificación enviada a «%s».',
        'History::EmailAgent' => 'Correo enviado al cliente.',
        'History::EmailCustomer' => 'Correo añadido. %s',
        'History::PhoneCallAgent' => 'El agente llamó al cliente.',
        'History::PhoneCallCustomer' => 'El cliente nos llamó.',
        'History::AddNote' => 'Nota añadida (%s)',
        'History::Lock' => 'Ticket bloqueado.',
        'History::Unlock' => 'Ticket desbloqueado.',
        'History::TimeAccounting' => '%s unidad(es) de tiempo contabilizadas. Total ahora: %s unidad(es) de tiempo.',
        'History::Remove' => '%s',
        'History::CustomerUpdate' => 'Actualizado: %s',
        'History::PriorityUpdate' => 'Cambiada prioridad de «%s» (%s) a «%s» (%s).',
        'History::OwnerUpdate' => 'El nuevo propietario es «%s» (ID=%s).',
        'History::LoopProtection' => '¡Protección contra bucles! No se envió respuesta automática a «%s».',
        'History::Misc' => '%s',
        'History::SetPendingTime' => 'Actualizado: %s',
        'History::StateUpdate' => 'Antiguo: "%s". Nuevo: "%s"',
        'History::TicketDynamicFieldUpdate' => 'Actualizado: %s=%s;%s=%s;',
        'History::WebRequestCustomer' => 'Solicitud de cliente vía web.',
        'History::TicketLinkAdd' => 'Añadido enlace al ticket «%s».',
        'History::TicketLinkDelete' => 'Eliminado enlace al ticket «%s».',
        'History::Subscribe' => 'Añadida suscripción para el usuario «%s».',
        'History::Unsubscribe' => 'Eliminada suscripción para el usuario «%s».',
        'History::SystemRequest' => 'Petición del sistema (%s).',
        'History::ResponsibleUpdate' => 'El nuevo responsable es «%s» (ID=%s).',
        'History::ArchiveFlagUpdate' => 'Cambiado el estado del archivo: «%s»',
        'History::TicketTitleUpdate' => 'Título actualizado: Antiguo: «%s», Nuevo: «%s»',

        # Template: AAAWeekDay
        'Sun' => 'Dom',
        'Mon' => 'Lun',
        'Tue' => 'Mar',
        'Wed' => 'Mié',
        'Thu' => 'Jue',
        'Fri' => 'Vie',
        'Sat' => 'Sáb',

        # Template: AdminACL
        'ACL Management' => 'Gestión de las ACL',
        'Filter for ACLs' => 'Filtro para las ACL',
        'Filter' => 'Filtro',
        'ACL Name' => 'Nombre de la ACL',
        'Actions' => 'Acciones',
        'Create New ACL' => 'Crear una nueva ACL',
        'Deploy ACLs' => 'Desplegar las ACL',
        'Export ACLs' => 'Exportar las ACL',
        'Configuration import' => 'Importar configuración',
        'Here you can upload a configuration file to import ACLs to your system. The file needs to be in .yml format as exported by the ACL editor module.' =>
            'Aquí puede cargar un fichero de configuración para importar ACLs a su sistema. El fichero debe estar en formato .yml tal y como lo exporta el módulo de edición de ACL.',
        'This field is required.' => 'Este campo es necesario.',
        'Overwrite existing ACLs?' => '¿Sobrescribir las ACL existentes?',
        'Upload ACL configuration' => 'Cargar fichero de configuración',
        'Import ACL configuration(s)' => 'Importar configuración de ACL',
        'To create a new ACL you can either import ACLs which were exported from another system or create a complete new one.' =>
            'Para crear una nueva ACL puede importar ACLs que hayan sido exportadas en otro sistema, o bien crear una completamente nueva.',
        'Changes to the ACLs here only affect the behavior of the system, if you deploy the ACL data afterwards. By deploying the ACL data, the newly made changes will be written to the configuration.' =>
            'Los cambios a estas ACL sólo afectan al comportamiento del sistema, si despliega los datos de las ACL después. Al desplegar los datos de las ACL, los nuevos cambios realizados se escribirán en la configuración.',
        'ACLs' => 'ACLs',
        'Please note: This table represents the execution order of the ACLs. If you need to change the order in which ACLs are executed, please change the names of the affected ACLs.' =>
            'Por favor, observe: Esta tabla representa el order de ejecución de las ACL. Si necesita cambiar el orden en que se ejecutan las ACL, cambie los nombres de las ACL afectadas.',
        'ACL name' => 'Nombre de la ACL',
        'Validity' => 'Validez',
        'Copy' => 'Copiar',
        'No data found.' => 'No se encontró ningún dato.',

        # Template: AdminACLEdit
        'Edit ACL %s' => 'Editar la ACL %s',
        'Go to overview' => 'Ir a la vista general',
        'Delete ACL' => 'Borrar la ACL',
        'Delete Invalid ACL' => 'Borrar ACL no válida',
        'Match settings' => 'Ajustes de la coincidencia',
        'Set up matching criteria for this ACL. Use \'Properties\' to match the current screen or \'PropertiesDatabase\' to match attributes of the current ticket that are in the database.' =>
            'Establecer los criterios de coincidencia para esta ACL. Use «Propiedades» para coincidir con la pantalla actual o «BasededatosPropiedades» para coincidir con los atributos del ticket actual que están en la base de datos.',
        'Change settings' => 'Cambiar los ajustes',
        'Set up what you want to change if the criteria match. Keep in mind that \'Possible\' is a white list, \'PossibleNot\' a black list.' =>
            'Establecer qué quiere cambiar si los criterios coinciden. Tenga en cuenta que «Posible» es una lista blanca, «PosibleNo» una lista negra.',
        'Check the official' => 'Compruebe la oficial',
        'documentation' => 'documentación',
        'Show or hide the content' => 'Mostrar u ocultar el contenido',
        'Edit ACL information' => 'Editar la información de la ACL',
        'Stop after match' => 'Parar al coincidir',
        'Edit ACL structure' => 'Editar la estructura de la ACL',
        'Save' => 'Guardar',
        'or' => 'o',
        'Save and finish' => 'Guardar y finalizar',
        'Do you really want to delete this ACL?' => '¿Realmente desea borrar esta ACL?',
        'This item still contains sub items. Are you sure you want to remove this item including its sub items?' =>
            'Este elemento todavía contiene subelementos. ¿Seguro que desea eliminar este elemento y sus subelementos?',
        'An item with this name is already present.' => 'Ya hay un elemento con este nombre.',
        'Add all' => 'Añadir todos',
        'There was an error reading the ACL data.' => 'Se produjo un error al leer los datos de la ACL.',

        # Template: AdminACLNew
        'Create a new ACL by submitting the form data. After creating the ACL, you will be able to add configuration items in edit mode.' =>
            'Crear una nueva ACL enviando los datos del formulario. Tras crear la ACL, podrá añadir elementos de configuración en el modo de edición.',

        # Template: AdminAttachment
        'Attachment Management' => 'Gestión de adjuntos',
        'Add attachment' => 'Añadir anexo',
        'List' => 'Lista',
        'Download file' => 'Descargar el fichero',
        'Delete this attachment' => 'Borrar este anexo',
        'Add Attachment' => 'Añadir un anexo',
        'Edit Attachment' => 'Editar el anexo',

        # Template: AdminAutoResponse
        'Auto Response Management' => 'Gestión de respuestas automáticas',
        'Add auto response' => 'Añadir respuesta automática',
        'Add Auto Response' => 'Añadir respuesta automática',
        'Edit Auto Response' => 'Editar respuesta automática',
        'Response' => 'Respuesta',
        'Auto response from' => 'Respuesta automática de',
        'Reference' => 'Referencia',
        'You can use the following tags' => 'Puede usar las siguientes etiquetas',
        'To get the first 20 character of the subject.' => 'Para obtener los primeros 20 caracteres del asunto.',
        'To get the first 5 lines of the email.' => 'Para obtener las primeras 5 líneas del correo.',
        'To get the realname of the sender (if given).' => 'Para obtener el nombre real del remitente (si existe)',
        'To get the article attribute' => 'Para obtener el atributo del artículo',
        ' e. g.' => 'v. g.',
        'Options of the current customer user data' => 'Opciones de los datos del ciente actual',
        'Ticket owner options' => 'Opciones del propietario del ticket',
        'Ticket responsible options' => 'Opciones del responsable del ticket',
        'Options of the current user who requested this action' => 'Opciones del usuario actual que solicitó esta acción',
        'Options of the ticket data' => 'Opciones de los datos del ticket',
        'Options of ticket dynamic fields internal key values' => 'Opciones de los valores de las claves internas de los campos dinámicos de los tickets',
        'Options of ticket dynamic fields display values, useful for Dropdown and Multiselect fields' =>
            'Opciones de los valores mostrados de los campos dinámicos de los tickets, útil para los campos desplegables y de selección múltiple',
        'Config options' => 'Opciones de configuración',
        'Example response' => 'Ejemplo de respuesta',

        # Template: AdminCustomerCompany
        'Customer Management' => 'Gestión de clientes',
        'Wildcards like \'*\' are allowed.' => 'Se permiten caracteres comodín como «*».',
        'Add customer' => 'Añadir un cliente',
        'Select' => 'Seleccionar',
        'Please enter a search term to look for customers.' => 'Introduzca un términa de búsqueda para buscar clientes.',
        'Add Customer' => 'Añadir un cliente',
        'Edit Customer' => 'Editar el cliente',

        # Template: AdminCustomerUser
        'Customer User Management' => 'Gestión de usuarios cliente',
        'Back to search results' => 'Volver a los resultados de la búsqueda',
        'Add customer user' => 'Añadir un usuario cliente',
        'Hint' => 'Consejo',
        'Customer user are needed to have a customer history and to login via customer panel.' =>
            'Los usuarios cliente necesitan tener un historial de cliente e iniciar sesión por medio del panel de cliente.',
        'Last Login' => 'Última sesión',
        'Login as' => 'Conectarse como',
        'Switch to customer' => 'Cambiar al cliente',
        'Add Customer User' => 'Añadir usuario cliente',
        'Edit Customer User' => 'Editar usuario cliente',
        'This field is required and needs to be a valid email address.' =>
            'Este campo es necesario y tiene que ser una dirección de correo electrónico válida.',
        'This email address is not allowed due to the system configuration.' =>
            'No se permite esta dirección de correo debido a la configuración del sistema.',
        'This email address failed MX check.' => 'Esta dirección de correo no superó la verificación MX.',
        'DNS problem, please check your configuration and the error log.' =>
            'Problema con el DNS. Por favor, verifique su configuración y el registro de errores.',
        'The syntax of this email address is incorrect.' => 'La sintaxis de esta dirección de correo es incorrecta',

        # Template: AdminCustomerUserGroup
        'Manage Customer-Group Relations' => 'Gestionar las relaciones cliente-grupo',
        'Notice' => 'Nota',
        'This feature is disabled!' => '¡Esta característica está inhabilitada!',
        'Just use this feature if you want to define group permissions for customers.' =>
            'Utilice esta característica sólo si desea definir permisos de group para los clientes.',
        'Enable it here!' => '¡Habilítelo aquí!',
        'Search for customers.' => 'Buscar clientes',
        'Edit Customer Default Groups' => 'Editar los grupos predeterminados de los clientes',
        'These groups are automatically assigned to all customers.' => 'Estos grupos se asignan automáticamente a todos los clientes.',
        'You can manage these groups via the configuration setting "CustomerGroupAlwaysGroups".' =>
            'Puede gestionar estos grupos mediante el ajuste de configuración «CustomerGroupAlwaysGroups».',
        'Filter for Groups' => 'Filtrar por grupos',
        'Select the customer:group permissions.' => 'Seleccionar los permisos cliente:grupo',
        'If nothing is selected, then there are no permissions in this group (tickets will not be available for the customer).' =>
            'Si no se selecciona nada, este grupo no tendrá permisos (los tickets no estarán disponibles para el cliente).',
        'Search Results' => 'Resultado de la búsqueda',
        'Customers' => 'Clientes',
        'No matches found.' => 'Ningún resultado.',
        'Change Group Relations for Customer' => 'Cambiar las relaciones de grupo del cliente',
        'Change Customer Relations for Group' => 'Cambiar las relaciones de cliente del grupo',
        'Toggle %s Permission for all' => 'Conmutar el permiso %s para todos',
        'Toggle %s permission for %s' => 'Conmutar el permiso %s para %s',
        'Customer Default Groups:' => 'Grupos predeterminados del cliente',
        'No changes can be made to these groups.' => 'No se pueden hacer cambios a estos grupos.',
        'ro' => 'sólo lectura',
        'Read only access to the ticket in this group/queue.' => 'Acceso de sólo lectura a los tickets de este grupo/cola.',
        'rw' => 'lectura escritura',
        'Full read and write access to the tickets in this group/queue.' =>
            'Acceso completo de lectura y escritura a los tickets de este grupo/cola.',

        # Template: AdminCustomerUserService
        'Manage Customer-Services Relations' => 'Gestionar las relaciones cliente-servicios',
        'Edit default services' => 'Editar los servicios predeterminados',
        'Filter for Services' => 'Filtro para los servicios',
        'Allocate Services to Customer' => 'Asignar servicios al cliente',
        'Allocate Customers to Service' => 'Asignar clientes al servicio',
        'Toggle active state for all' => 'Conmutar el estado activo a todos',
        'Active' => 'Activo',
        'Toggle active state for %s' => 'Conmutar el estado activo a %s',

        # Template: AdminDynamicField
        'Dynamic Fields Management' => 'Gestión de campos dinámicos',
        'Add new field for object' => 'Añadir un nuevo campo al objeto',
        'To add a new field, select the field type from one of the object\'s list, the object defines the boundary of the field and it can\'t be changed after the field creation.' =>
            '',
        'Dynamic Fields List' => 'Lista de campos dinámicos',
        'Dynamic fields per page' => 'Campos dinámicos por página',
        'Label' => 'Etiqueta',
        'Order' => 'Orden',
        'Object' => 'Objeto',
        'Delete this field' => 'Borrar este campo',
        'Do you really want to delete this dynamic field? ALL associated data will be LOST!' =>
            '¿Seguro que desea borrar este campo dinámico? ¡Se PERDERÁN TODOS los datos asociados!',
        'Delete field' => 'Borrar el campo',

        # Template: AdminDynamicFieldCheckbox
        'Field' => 'Campo',
        'Go back to overview' => 'Volver a la vista general',
        'General' => 'General',
        'This field is required, and the value should be alphabetic and numeric characters only.' =>
            'Este campo es necesario, y el valor debería contener sólo caracteres alfabéticos y numéricos.',
        'Must be unique and only accept alphabetic and numeric characters.' =>
            'Debe ser único y sólo aceptar caracteres alfabéticos y numéricos.',
        'Changing this value will require manual changes in the system.' =>
            'Cambiar este valor requerirá cambios manuales en el sistema.',
        'This is the name to be shown on the screens where the field is active.' =>
            'Éste es el nombre a mostrar en las pantallas en las que el campo esté activo.',
        'Field order' => 'Orden de los campos',
        'This field is required and must be numeric.' => 'Este campo es necesario y debe ser numérico.',
        'This is the order in which this field will be shown on the screens where is active.' =>
            'Éste es el orden en que se mostrará este campo en las pantallas en las que esté activo.',
        'Field type' => 'Tipo de campo',
        'Object type' => 'Tipo de objeto',
        'Internal field' => 'Campo interno',
        'This field is protected and can\'t be deleted.' => 'Este campo está protegido y no se puede borrar.',
        'Field Settings' => 'Ajustes del campo',
        'Default value' => 'Valor predeterminado',
        'This is the default value for this field.' => 'Éste es valor predeterminado para este campo.',

        # Template: AdminDynamicFieldDateTime
        'Default date difference' => 'Diferencia de fechas predeterminada',
        'This field must be numeric.' => 'Este campo debe ser numérico.',
        'The difference from NOW (in seconds) to calculate the field default value (e.g. 3600 or -60).' =>
            'La diferencia desde AHORA (en segundos) para calcular el valor predeterminado del campo (vg 3600 o -60).',
        'Define years period' => 'Definir el periodo en años',
        'Activate this feature to define a fixed range of years (in the future and in the past) to be displayed on the year part of the field.' =>
            'Active esta característica para definir un intervalo fijo de años (en el futuro y en el pasado) a mostrar en la parte año de este campo.',
        'Years in the past' => 'Años en el pasado',
        'Years in the past to display (default: 5 years).' => 'Años en el pasado a mostrar (por omisión: 5 años).',
        'Years in the future' => 'Años en el futuro',
        'Years in the future to display (default: 5 years).' => 'Años en el futuro a mostrar (por omisión: 5 años).',
        'Show link' => 'Mostrar el enlace',
        'Here you can specify an optional HTTP link for the field value in Overviews and Zoom screens.' =>
            'Aquí puede indicar un enlace HTTP opcional para el valor del campo en las pantallas de Vista general y Ampliación',

        # Template: AdminDynamicFieldDropdown
        'Possible values' => 'Posibles valores',
        'Key' => 'Clave',
        'Value' => 'Valor',
        'Remove value' => 'Eliminar el valor',
        'Add value' => 'Añadir un valor',
        'Add Value' => 'Añadir un valor',
        'Add empty value' => 'Añadir un valor vacío',
        'Activate this option to create an empty selectable value.' => 'Active esta opción para crear un valor seleccionable vacío.',
        'Tree View' => 'Vista en árbol',
        'Activate this option to display values as a tree.' => 'Active esta opción para mostrar los valores como un árbol.',
        'Translatable values' => 'Valores traducibles',
        'If you activate this option the values will be translated to the user defined language.' =>
            'Si activa esta opción los valores se traducirán al idioma definido por el usuario.',
        'Note' => 'Nota',
        'You need to add the translations manually into the language translation files.' =>
            'Necesita añadir las traducciones manualmente en los ficheros de traducción al idioma.',

        # Template: AdminDynamicFieldMultiselect

        # Template: AdminDynamicFieldText
        'Number of rows' => 'Número de filas',
        'Specify the height (in lines) for this field in the edit mode.' =>
            'Indica la altura (en líneas) de este campo en el modo de edición.',
        'Number of cols' => 'Número de columnas',
        'Specify the width (in characters) for this field in the edit mode.' =>
            'Indica la anchura (en caracteres) de este campo en el modo de edición.',

        # Template: AdminEmail
        'Admin Notification' => 'Notificación del administrador',
        'With this module, administrators can send messages to agents, group or role members.' =>
            'Con este módulo, los administradores pueden enviar mensajes a los agentes y miembros de grupos o roles.',
        'Create Administrative Message' => 'Crear mensaje administrativo',
        'Your message was sent to' => 'Se ha enviado su mensaje a',
        'Send message to users' => 'Enviar mensaje a los usuarios',
        'Send message to group members' => 'Enviar mensaje a los miembros del grupo',
        'Group members need to have permission' => 'Los miembros del grupo tienen que tener permiso',
        'Send message to role members' => 'Enviar mensajes a los miembros del rol',
        'Also send to customers in groups' => 'Enviar también a los clientes de los grupos',
        'Body' => 'Cuerpo',
        'Send' => 'Enviar',

        # Template: AdminGenericAgent
        'Generic Agent' => 'Agente genérico',
        'Add job' => 'Añadir trabajo',
        'Last run' => 'Última ejecución',
        'Run Now!' => '¡Ejecutar ahora!',
        'Delete this task' => 'Borrar esta tarea',
        'Run this task' => 'Ejecutar esta tarea',
        'Job Settings' => 'Ajustes del trabajo',
        'Job name' => 'Nombre del trabajo',
        'The name you entered already exists.' => 'El nombre introducido ya existe.',
        'Toggle this widget' => 'Conmutar este widget',
        'Automatic execution (multiple tickets)' => 'Ejecución automática (múltiples tickets)',
        'Execution Schedule' => 'Planificación de la ejecución',
        'Schedule minutes' => 'Minutos para la planificación',
        'Schedule hours' => 'Horas para planificación',
        'Schedule days' => 'Días para la planificación',
        'Currently this generic agent job will not run automatically.' =>
            'Actualmente este trabajo de agente genérico no se ejecutará automáticamente.',
        'To enable automatic execution select at least one value from minutes, hours and days!' =>
            '¡Para habilitar la ejecución automática, seleccione al menos un valor de minutos, horas y días!',
        'Event based execution (single ticket)' => 'Ejecución basada en eventos (un único ticket)',
        'Event Triggers' => 'Disparadores del evento',
        'List of all configured events' => 'Lista de todos los eventos configurados',
        'Delete this event' => 'Borrar este evento',
        'Additionally or alternatively to a periodic execution, you can define ticket events that will trigger this job.' =>
            'Además o en lugar de una ejecución periódica, puede definir eventos de ticket que disparen este trabajo.',
        'If a ticket event is fired, the ticket filter will be applied to check if the ticket matches. Only then the job is run on that ticket.' =>
            'Si se dispara un evento de ticket, se aplicará el filtro de tickets para combrobar si el ticket coincide. Sólo entonces se ejecuta el trabajo sobre ese ticket.',
        'Do you really want to delete this event trigger?' => '¿Realmente desea borrar este disparador de eventos?',
        'Add Event Trigger' => 'Añadir disparador de eventos',
        'To add a new event select the event object and event name and click on the "+" button' =>
            'Para añadir un nuevo evento seleccione el objeto evento y el nombre del evento y pulse el botón «+»',
        'Duplicate event.' => 'Duplicar el evento',
        'This event is already attached to the job, Please use a different one.' =>
            'Este evento ya está ligado al trabajo, seleccione uno diferente.',
        'Delete this Event Trigger' => 'Borrar este disparador de eventos',
        'Remove selection' => '',
        'Ticket Filter' => 'Filtro de tickets',
        '(e. g. 10*5155 or 105658*)' => '(ej: 10*5155 o 105658*)',
        '(e. g. 234321)' => '(ej: 234321)',
        'Customer login' => 'Usuario del cliente',
        '(e. g. U5150)' => '(ej: U5150)',
        'Fulltext-search in article (e. g. "Mar*in" or "Baue*").' => 'Búsqueda de texto completo en un artículo (vg «Mar*in» o «Baue*»).',
        'Agent' => 'Agente',
        'Ticket lock' => 'Bloqueo de tickets',
        'Create times' => 'Fechas de creación',
        'No create time settings.' => 'No hay fecha de creación',
        'Ticket created' => 'Ticket creado',
        'Ticket created between' => 'Ticket creado entre',
        'Change times' => 'Fechas de modificación',
        'No change time settings.' => 'No hay fecha de modificación',
        'Ticket changed' => 'Ticket modificado',
        'Ticket changed between' => 'Ticket modificado entre',
        'Close times' => 'Fechas de cierre',
        'No close time settings.' => 'No hay fechas de cierre',
        'Ticket closed' => 'Ticket cerrado',
        'Ticket closed between' => 'Ticket cerrado entre',
        'Pending times' => 'Fechas de recordatorio',
        'No pending time settings.' => 'No hay fechas de recordatorio',
        'Ticket pending time reached' => 'Alcanzado el tiempo de espera del ticket',
        'Ticket pending time reached between' => 'Alcanzado el tiempo de espera del ticket entre',
        'Escalation times' => 'Fechas de escalada',
        'No escalation time settings.' => 'No hay ajustes para las fechas de escalada',
        'Ticket escalation time reached' => 'Alcanzada la fecha de escalada del ticket',
        'Ticket escalation time reached between' => 'Alcanzada la fecha de escalada del ticket entre',
        'Escalation - first response time' => 'Escalada - fecha de la primera respuesta',
        'Ticket first response time reached' => 'Alcanzada la fecha de primera respuesta al ticket',
        'Ticket first response time reached between' => 'Alcanzada la fecha de primera respuesta entre',
        'Escalation - update time' => 'Escalada - fecha de actualización',
        'Ticket update time reached' => 'Alcanzada la fecha de actualización del ticket',
        'Ticket update time reached between' => 'Alcanzada la fecha de actualización del ticket entre',
        'Escalation - solution time' => 'Escalada - fecha de solución',
        'Ticket solution time reached' => 'Alcanzada la fecha de solución del ticket',
        'Ticket solution time reached between' => 'Alcanzada la fecha de solución del ticket entre',
        'Archive search option' => 'Buscar en el archivo',
        'Ticket Action' => 'Acción del ticket',
        'Set new service' => 'Establecer nuevo servicio',
        'Set new Service Level Agreement' => 'Establecer nuevo Acuerdo de nivel de servicio',
        'Set new priority' => 'Establecer nueva prioridad',
        'Set new queue' => 'Establecer nueva cola',
        'Set new state' => 'Establecer nuevo estado',
        'Pending date' => 'Fecha pendiente',
        'Set new agent' => 'Establecer nuevo agente',
        'new owner' => 'nuevo propietario',
        'new responsible' => 'nuevo responsable',
        'Set new ticket lock' => 'Establecer nuevo bloqueo sobre el ticket',
        'New customer' => 'Nuevo cliente',
        'New customer ID' => 'Nuevo ID de cliente',
        'New title' => 'Nuevo título',
        'New type' => 'Nuevo tipo',
        'New Dynamic Field Values' => 'Nuevos valores de campo dinámico',
        'Archive selected tickets' => 'Archivar los tickets seleccionados',
        'Add Note' => 'Añadir una nota',
        'Time units' => 'Unidades de tiempo',
        '(work units)' => '(unidades de trabajo)',
        'Ticket Commands' => 'Órdenes de ticket',
        'Send agent/customer notifications on changes' => 'Enviar notificaciones al agente/cliente cuando haya cambios',
        'CMD' => 'CMD',
        'This command will be executed. ARG[0] will be the ticket number. ARG[1] the ticket id.' =>
            'Se ejecutará esta orden. ARG[0] será el número del ticket, ARG[1] el id del ticket.',
        'Delete tickets' => 'Borrar los tickets',
        'Warning: All affected tickets will be removed from the database and cannot be restored!' =>
            'Aviso: ¡Se eliminarán de la base de datos todos los tickets afectados, y no podrán restaurarse!',
        'Execute Custom Module' => 'Ejecutar módulo personalizado',
        'Param %s key' => 'Clave del parámetro %s',
        'Param %s value' => 'Valor del parámetro %s',
        'Save Changes' => 'Guardar los cambios',
        'Results' => 'Resultados',
        '%s Tickets affected! What do you want to do?' => '¡%s tickets afectados! ¿Qué desea hacer?',
        'Warning: You used the DELETE option. All deleted tickets will be lost!' =>
            'Aviso: Ha usado la opción BORRAR. ¡Se perderán todos los tickets borrados!',
        'Edit job' => 'Editar el trabajo',
        'Run job' => 'Ejecutar el trabajo',
        'Affected Tickets' => 'Tickets afectados',

        # Template: AdminGenericInterfaceDebugger
        'GenericInterface Debugger for Web Service %s' => 'Depurador de la interfaz genérica para el servicio web %s',
        'Web Services' => 'Servicios web',
        'Debugger' => 'Depurador',
        'Go back to web service' => 'Volver al servicio web',
        'Clear' => 'Limpiar',
        'Do you really want to clear the debug log of this web service?' =>
            '¿Seguro que desea limpiar el registro de depuración de este servicio web?',
        'Request List' => 'Lista de solicitudes',
        'Time' => 'Fecha y hora',
        'Remote IP' => 'IP remota',
        'Loading' => 'Cargando',
        'Select a single request to see its details.' => 'Seleccione una única solicitud para ver sus detalles.',
        'Filter by type' => 'Filtrar por tipo',
        'Filter from' => 'Filtrar desde',
        'Filter to' => 'Filtrar hasta',
        'Filter by remote IP' => 'Filtrar por IP remota',
        'Refresh' => 'Actualizar',
        'Request Details' => 'Detalles de la solicitud',
        'An error occurred during communication.' => 'Se produjo un error durante la comunicación.',
        'Clear debug log' => 'Limpiar el registro de depuración',

        # Template: AdminGenericInterfaceInvokerDefault
        'Add new Invoker to Web Service %s' => 'Añadir un nuevo invocador al servicio web %s',
        'Change Invoker %s of Web Service %s' => 'Cambiar el invocador %s del servicio web %s',
        'Add new invoker' => 'Añadir nuevo invocador',
        'Change invoker %s' => 'Cambiar el invocador %s',
        'Do you really want to delete this invoker?' => '¿Realmente desea borrar este invocador?',
        'All configuration data will be lost.' => 'Se perderán todos los datos de configuración.',
        'Invoker Details' => 'Detalles del invocador',
        'The name is typically used to call up an operation of a remote web service.' =>
            'El nombre se usa normalmente para llamar una operación de un servicio web remoto.',
        'Please provide a unique name for this web service invoker.' => 'Proporcione un nombre único para este invocador de servicio web.',
        'Invoker backend' => 'Motor del invocador',
        'This OTRS invoker backend module will be called to prepare the data to be sent to the remote system, and to process its response data.' =>
            'Se llamará a este módulo de motor de invocador OTRS para preparar los datos a enviar al sistema remoto, y para procesar los datos de la respuesta.',
        'Mapping for outgoing request data' => 'Mapeo para los datos de la solicitud saliente',
        'Configure' => 'Configurar',
        'The data from the invoker of OTRS will be processed by this mapping, to transform it to the kind of data the remote system expects.' =>
            'Los datos del invocador de OTRS serán procesador por este mapeo, para transformarlos al tipo de datos que el sistema remoto espera.',
        'Mapping for incoming response data' => 'Mapeo para los datos de la respuesta entrante',
        'The response data will be processed by this mapping, to transform it to the kind of data the invoker of OTRS expects.' =>
            'Los datos de la respuesta serán procesados por este mapeo, para transformarlos al tipo de datos que el invocador de OTRS espera.',
        'Asynchronous' => 'Asíncrono',
        'This invoker will be triggered by the configured events.' => 'Este invocador será disparado por los eventos configurados.',
        'Asynchronous event triggers are handled by the OTRS Scheduler in background (recommended).' =>
            'Los disparadores de eventos asíncronos son gestionador por el planificador de OTRS en segundo plano (recomendado)',
        'Synchronous event triggers would be processed directly during the web request.' =>
            'Los disparadores de eventos asíncronos serían procesados directamente durante la solicitud web.',
        'Save and continue' => 'Guardar y continuar',
        'Delete this Invoker' => 'Borrar este invocador',

        # Template: AdminGenericInterfaceMappingSimple
        'GenericInterface Mapping Simple for Web Service %s' => '',
        'Go back to' => '',
        'Mapping Simple' => '',
        'Default rule for unmapped keys' => '',
        'This rule will apply for all keys with no mapping rule.' => '',
        'Default rule for unmapped values' => '',
        'This rule will apply for all values with no mapping rule.' => '',
        'New key map' => '',
        'Add key mapping' => '',
        'Mapping for Key ' => '',
        'Remove key mapping' => '',
        'Key mapping' => '',
        'Map key' => '',
        'matching the' => '',
        'to new key' => '',
        'Value mapping' => '',
        'Map value' => '',
        'to new value' => '',
        'Remove value mapping' => '',
        'New value map' => '',
        'Add value mapping' => '',
        'Do you really want to delete this key mapping?' => '',
        'Delete this Key Mapping' => '',

        # Template: AdminGenericInterfaceOperationDefault
        'Add new Operation to Web Service %s' => '',
        'Change Operation %s of Web Service %s' => '',
        'Add new operation' => '',
        'Change operation %s' => '',
        'Do you really want to delete this operation?' => '',
        'Operation Details' => '',
        'The name is typically used to call up this web service operation from a remote system.' =>
            '',
        'Please provide a unique name for this web service.' => '',
        'Mapping for incoming request data' => '',
        'The request data will be processed by this mapping, to transform it to the kind of data OTRS expects.' =>
            '',
        'Operation backend' => '',
        'This OTRS operation backend module will be called internally to process the request, generating data for the response.' =>
            '',
        'Mapping for outgoing response data' => '',
        'The response data will be processed by this mapping, to transform it to the kind of data the remote system expects.' =>
            '',
        'Delete this Operation' => '',

        # Template: AdminGenericInterfaceTransportHTTPSOAP
        'GenericInterface Transport HTTP::SOAP for Web Service %s' => '',
        'Network transport' => '',
        'Properties' => '',
        'Endpoint' => '',
        'URI to indicate a specific location for accessing a service.' =>
            '',
        'e.g. http://local.otrs.com:8000/Webservice/Example' => '',
        'Namespace' => '',
        'URI to give SOAP methods a context, reducing ambiguities.' => '',
        'e.g urn:otrs-com:soap:functions or http://www.otrs.com/GenericInterface/actions' =>
            '',
        'Maximum message length' => '',
        'This field should be an integer number.' => '',
        'Here you can specify the maximum size (in bytes) of SOAP messages that OTRS will process.' =>
            '',
        'Encoding' => '',
        'The character encoding for the SOAP message contents.' => '',
        'e.g utf-8, latin1, iso-8859-1, cp1250, Etc.' => '',
        'SOAPAction' => '',
        'Set to "Yes" to send a filled SOAPAction header.' => '',
        'Set to "No" to send an empty SOAPAction header.' => '',
        'SOAPAction separator' => '',
        'Character to use as separator between name space and SOAP method.' =>
            '',
        'Usually .Net web services uses a "/" as separator.' => '',
        'Authentication' => '',
        'The authentication mechanism to access the remote system.' => '',
        'A "-" value means no authentication.' => '',
        'The user name to be used to access the remote system.' => '',
        'The password for the privileged user.' => '',
        'Use SSL Options' => '',
        'Show or hide SSL options to connect to the remote system.' => '',
        'Certificate File' => '',
        'The full path and name of the SSL certificate file (must be in .p12 format).' =>
            '',
        'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '',
        'Certificate Password File' => '',
        'The password to open the SSL certificate.' => '',
        'Certification Authority (CA) File' => '',
        'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
            '',
        'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '',
        'Certification Authority (CA) Directory' => '',
        'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
            '',
        'e.g. /opt/otrs/var/certificates/SOAP/CA' => '',
        'Proxy Server' => '',
        'URI of a proxy server to be used (if needed).' => '',
        'e.g. http://proxy_hostname:8080' => '',
        'Proxy User' => '',
        'The user name to be used to access the proxy server.' => '',
        'Proxy Password' => '',
        'The password for the proxy user.' => '',

        # Template: AdminGenericInterfaceWebservice
        'GenericInterface Web Service Management' => '',
        'Add web service' => '',
        'Clone web service' => '',
        'The name must be unique.' => '',
        'Clone' => '',
        'Export web service' => '',
        'Import web service' => '',
        'Configuration File' => '',
        'The file must be a valid web service configuration YAML file.' =>
            '',
        'Import' => 'Importar',
        'Configuration history' => '',
        'Delete web service' => '',
        'Do you really want to delete this web service?' => '',
        'After you save the configuration you will be redirected again to the edit screen.' =>
            '',
        'If you want to return to overview please click the "Go to overview" button.' =>
            '',
        'Web Service List' => '',
        'Remote system' => '',
        'Provider transport' => '',
        'Requester transport' => '',
        'Details' => '',
        'Debug threshold' => '',
        'In provider mode, OTRS offers web services which are used by remote systems.' =>
            '',
        'In requester mode, OTRS uses web services of remote systems.' =>
            '',
        'Operations are individual system functions which remote systems can request.' =>
            '',
        'Invokers prepare data for a request to a remote web service, and process its response data.' =>
            '',
        'Controller' => '',
        'Inbound mapping' => '',
        'Outbound mapping' => '',
        'Delete this action' => '',
        'At least one %s has a controller that is either not active or not present, please check the controller registration or delete the %s' =>
            '',
        'Delete webservice' => '',
        'Delete operation' => '',
        'Delete invoker' => '',
        'Clone webservice' => '',
        'Import webservice' => '',

        # Template: AdminGenericInterfaceWebserviceHistory
        'GenericInterface Configuration History for Web Service %s' => '',
        'Go back to Web Service' => '',
        'Here you can view older versions of the current web service\'s configuration, export or even restore them.' =>
            '',
        'Configuration History List' => '',
        'Version' => 'Versión',
        'Create time' => '',
        'Select a single configuration version to see its details.' => '',
        'Export web service configuration' => '',
        'Restore web service configuration' => '',
        'Do you really want to restore this version of the web service configuration?' =>
            '',
        'Your current web service configuration will be overwritten.' => '',
        'Show or hide the content.' => '',
        'Restore' => '',

        # Template: AdminGroup
        'WARNING: When you change the name of the group \'admin\', before making the appropriate changes in the SysConfig, you will be locked out of the administrations panel! If this happens, please rename the group back to admin per SQL statement.' =>
            'ATENCIÓN: Cuando cambia el nombre del grupo \'admin\', antes de realizar los cambios apropiados en SysConfig, ¡bloqueará el panel de administración! Si esto sucediera, por favor vuelva a renombrar el grupo para administrar por declaración SQL.',
        'Group Management' => 'Administración de grupos',
        'Add group' => '',
        'The admin group is to get in the admin area and the stats group to get stats area.' =>
            'El grupo admin es para usar el área de administración y el grupo stats para usar el área estadisticas.',
        'Create new groups to handle access permissions for different groups of agent (e. g. purchasing department, support department, sales department, ...). ' =>
            '',
        'It\'s useful for ASP solutions. ' => '',
        'Add Group' => 'Añadir Grupo',
        'Edit Group' => '',

        # Template: AdminLog
        'System Log' => 'Registro del sistema',
        'Here you will find log information about your system.' => 'Aquí encontrará información de registro sobre su sistema.',
        'Hide this message' => 'Ocultar este mensaje',
        'Recent Log Entries' => 'Entradas recientes del registro',

        # Template: AdminMailAccount
        'Mail Account Management' => 'Gestión de Cuentas de Correo',
        'Add mail account' => '',
        'All incoming emails with one account will be dispatched in the selected queue!' =>
            '¡Todos los correos entrantes con una cuenta serán enviados a la cola seleccionada!',
        'If your account is trusted, the already existing X-OTRS header at arrival time (for priority, ...) will be used! PostMaster filter will be used anyway.' =>
            'Si su cuenta está validada, ¡las cabeceras X-OTRS ya existentes en la llegada se utilizarán para la prioridad! El filtro Postmaster se usa de todas formas.',
        'Host' => 'Host',
        'Delete account' => '',
        'Fetch mail' => '',
        'Add Mail Account' => '',
        'Example: mail.example.com' => '',
        'IMAP Folder' => '',
        'Only modify this if you need to fetch mail from a different folder than INBOX.' =>
            '',
        'Trusted' => 'Validado',
        'Dispatching' => 'Remitiendo',
        'Edit Mail Account' => '',

        # Template: AdminNavigationBar
        'Admin' => 'Administrar',
        'Agent Management' => 'Gestión de agentes',
        'Queue Settings' => 'Ajustes de las colas',
        'Ticket Settings' => 'Ajustes de los tickets',
        'System Administration' => 'Administración del sistema',

        # Template: AdminNotification
        'Notification Management' => 'Gestión de Notificaciones',
        'Select a different language' => '',
        'Filter for Notification' => '',
        'Notifications are sent to an agent or a customer.' => 'Las notificaciones se envían a un agente o cliente',
        'Notification' => 'Notificaciones',
        'Edit Notification' => '',
        'e. g.' => '',
        'Options of the current customer data' => '',

        # Template: AdminNotificationEvent
        'Add notification' => '',
        'Delete this notification' => '',
        'Add Notification' => 'Agregar Notificación',
        'Article Filter' => 'Filtro de artículos',
        'Only for ArticleCreate and ArticleSend event' => '',
        'Article type' => 'Tipo de artículo',
        'If ArticleCreate or ArticleSend is used as a trigger event, you need to specify an article filter as well. Please select at least one of the article filter fields.' =>
            '',
        'Article sender type' => '',
        'Subject match' => 'Coincidencia de asunto',
        'Body match' => 'Coincidencia del cuerpo',
        'Include attachments to notification' => '',
        'Recipient' => 'Destinatario',
        'Recipient groups' => '',
        'Recipient agents' => '',
        'Recipient roles' => '',
        'Recipient email addresses' => '',
        'Notification article type' => '',
        'Only for notifications to specified email addresses' => '',
        'To get the first 20 character of the subject (of the latest agent article).' =>
            'Para obtener los primeros 20 caracters del Sujeto (del último artículo del agente).',
        'To get the first 5 lines of the body (of the latest agent article).' =>
            'Para obtener las primeras 5 líneas del cuerpo (del último artículo del agente).',
        'To get the first 20 character of the subject (of the latest customer article).' =>
            'Para obtener los primeros 20 caracters del Sujeto (del último artículo del cliente).',
        'To get the first 5 lines of the body (of the latest customer article).' =>
            'Para obtener las primeras 5 líneas del cuerpo (del último artículo del cliente).',

        # Template: AdminPGP
        'PGP Management' => 'Administración PGP',
        'Use this feature if you want to work with PGP keys.' => '',
        'Add PGP key' => '',
        'In this way you can directly edit the keyring configured in SysConfig.' =>
            'De esta forma puede editar directamente el anillo de Claves configurado en Sysconfig',
        'Introduction to PGP' => '',
        'Result' => 'Resultado',
        'Identifier' => 'Identificador',
        'Bit' => '',
        'Fingerprint' => 'Huella',
        'Expires' => 'Expira',
        'Delete this key' => '',
        'Add PGP Key' => '',
        'PGP key' => '',

        # Template: AdminPackageManager
        'Package Manager' => 'Gestor de paquetes',
        'Uninstall package' => '',
        'Do you really want to uninstall this package?' => 'Está seguro de que desea desinstalar este paquete?',
        'Reinstall package' => '',
        'Do you really want to reinstall this package? Any manual changes will be lost.' =>
            '',
        'Continue' => 'Continuar',
        'Please make sure your database accepts packages over %s MB in size (it currently only accepts packages up to %s MB). Please adapt the max_allowed_packet setting of your database in order to avoid errors.' =>
            '',
        'Install' => 'Instalar',
        'Install Package' => '',
        'Update repository information' => '',
        'Did not find a required feature? OTRS Group provides their service contract customers with exclusive Add-Ons:' =>
            '¿No encuentra una función que necesita? El Grupo OTRS proporciona a sus clientes con contrato de servicio extensiones exclusivas:',
        'Online Repository' => 'Repositorio en línea',
        'Vendor' => 'Vendedor',
        'Module documentation' => 'Módulo de documentación',
        'Upgrade' => 'Actualizar',
        'Local Repository' => 'Repositorio Local',
        'This package is verified by OTRSverify (tm)' => '',
        'Uninstall' => 'Desinstalar',
        'Reinstall' => 'Reinstalar',
        'Feature Add-Ons' => '',
        'Download package' => '',
        'Rebuild package' => '',
        'Metadata' => '',
        'Change Log' => '',
        'Date' => 'Fecha',
        'List of Files' => '',
        'Permission' => 'Permisos',
        'Download' => 'Descargar',
        'Download file from package!' => '¡Descargar fichero del paquete!',
        'Required' => 'Obligatorio',
        'PrimaryKey' => 'ClavePrimaria',
        'AutoIncrement' => 'AutoIncrementar',
        'SQL' => '',
        'File differences for file %s' => '',

        # Template: AdminPerformanceLog
        'Performance Log' => 'Trazas de rendimiento',
        'This feature is enabled!' => '¡Esta característica está habilitada!',
        'Just use this feature if you want to log each request.' => 'Use esta característica sólo si desea registrar cada petición.',
        'Activating this feature might affect your system performance!' =>
            '¡Activar esta opción podría afectar el rendimiento de su sistema!',
        'Disable it here!' => '¡Deshabilítelo aquí!',
        'Logfile too large!' => '¡Archivo de trazas muy grande!',
        'The logfile is too large, you need to reset it' => '',
        'Overview' => 'Resumen',
        'Range' => 'Rango',
        'last' => 'último',
        'Interface' => '',
        'Requests' => 'Solicitudes',
        'Min Response' => 'Respuesta Mínima',
        'Max Response' => 'Respuesta Máxima',
        'Average Response' => 'Respuesta Promedio',
        'Period' => 'Periodo',
        'Min' => 'Min',
        'Max' => 'Max',
        'Average' => 'Promedio',

        # Template: AdminPostMasterFilter
        'PostMaster Filter Management' => 'Gestión del filtro maestro',
        'Add filter' => '',
        'To dispatch or filter incoming emails based on email headers. Matching using Regular Expressions is also possible.' =>
            '',
        'If you want to match only the email address, use EMAILADDRESS:info@example.com in From, To or Cc.' =>
            'Si desea chequear sólo la dirección del email, use EMAILADDRESS:info@example.com en De, Para o Cc.',
        'If you use Regular Expressions, you also can use the matched value in () as [***] in the \'Set\' action.' =>
            '',
        'Delete this filter' => '',
        'Add PostMaster Filter' => '',
        'Edit PostMaster Filter' => '',
        'The name is required.' => '',
        'Filter Condition' => '',
        'AND Condition' => '',
        'Negate' => '',
        'The field needs to be a valid regular expression or a literal word.' =>
            '',
        'Set Email Headers' => '',
        'The field needs to be a literal word.' => '',

        # Template: AdminPriority
        'Priority Management' => 'Gestión de prioridades',
        'Add priority' => 'Añadir prioridad',
        'Add Priority' => 'Añadir prioridad',
        'Edit Priority' => 'Editar la prioridad',

        # Template: AdminProcessManagement
        'Process Management' => '',
        'Filter for Processes' => '',
        'Process Name' => '',
        'Create New Process' => '',
        'Synchronize All Processes' => '',
        'Here you can upload a configuration file to import a process to your system. The file needs to be in .yml format as exported by process management module.' =>
            '',
        'Upload process configuration' => '',
        'Import process configuration' => '',
        'To create a new Process you can either import a Process that was exported from another system or create a complete new one.' =>
            '',
        'Changes to the Processes here only affect the behavior of the system, if you synchronize the Process data. By synchronizing the Processes, the newly made changes will be written to the Configuration.' =>
            '',
        'Process name' => '',
        'Print' => 'Imprimir',
        'Export Process Configuration' => '',
        'Copy Process' => '',

        # Template: AdminProcessManagementActivity
        'Cancel & close window' => 'Cancelar y cerrar esta ventana',
        'Go Back' => '',
        'Please note, that changing this activity will affect the following processes' =>
            '',
        'Activity' => '',
        'Activity Name' => '',
        'Activity Dialogs' => '',
        'You can assign Activity Dialogs to this Activity by dragging the elements with the mouse from the left list to the right list.' =>
            '',
        'Ordering the elements within the list is also possible by drag \'n\' drop.' =>
            '',
        'Filter available Activity Dialogs' => '',
        'Available Activity Dialogs' => '',
        'Create New Activity Dialog' => '',
        'Assigned Activity Dialogs' => '',
        'As soon as you use this button or link, you will leave this screen and its current state will be saved automatically. Do you want to continue?' =>
            '',

        # Template: AdminProcessManagementActivityDialog
        'Please note that changing this activity dialog will affect the following activities' =>
            '',
        'Please note that customer users will not be able to see or use the following fields: Owner, Responsible, Lock, PendingTime and CustomerID.' =>
            '',
        'The Queue field can only be used by customers when creating a new ticket.' =>
            '',
        'Activity Dialog' => '',
        'Activity dialog Name' => '',
        'Available in' => '',
        'Description (short)' => '',
        'Description (long)' => '',
        'The selected permission does not exist.' => '',
        'Required Lock' => '',
        'The selected required lock does not exist.' => '',
        'Submit Advice Text' => '',
        'Submit Button Text' => '',
        'Fields' => '',
        'You can assign Fields to this Activity Dialog by dragging the elements with the mouse from the left list to the right list.' =>
            '',
        'Filter available fields' => '',
        'Available Fields' => '',
        'Assigned Fields' => '',
        'Edit Details for Field' => '',
        'ArticleType' => '',
        'Display' => '',
        'Edit Field Details' => '',
        'Customer interface does not support internal article types.' => '',

        # Template: AdminProcessManagementPath
        'Path' => '',
        'Edit this transition' => '',
        'Transition Actions' => '',
        'You can assign Transition Actions to this Transition by dragging the elements with the mouse from the left list to the right list.' =>
            '',
        'Filter available Transition Actions' => '',
        'Available Transition Actions' => '',
        'Create New Transition Action' => '',
        'Assigned Transition Actions' => '',

        # Template: AdminProcessManagementPopupResponse

        # Template: AdminProcessManagementProcessAccordion
        'Activities' => '',
        'Filter Activities...' => '',
        'Create New Activity' => '',
        'Filter Activity Dialogs...' => '',
        'Transitions' => '',
        'Filter Transitions...' => '',
        'Create New Transition' => '',
        'Filter Transition Actions...' => '',

        # Template: AdminProcessManagementProcessEdit
        'Edit Process' => '',
        'Print process information' => '',
        'Delete Process' => '',
        'Delete Inactive Process' => '',
        'Available Process Elements' => '',
        'The Elements listed above in this sidebar can be moved to the canvas area on the right by using drag\'n\'drop.' =>
            '',
        'You can place Activities on the canvas area to assign this Activity to the Process.' =>
            '',
        'To assign an Activity Dialog to an Activity drop the Activity Dialog element from this sidebar over the Activity placed in the canvas area.' =>
            '',
        'You can start a connection between to Activities by dropping the Transition element over the Start Activity of the connection. After that you can move the loose end of the arrow to the End Activity.' =>
            '',
        'Actions can be assigned to a Transition by dropping the Action Element onto the label of a Transition.' =>
            '',
        'Edit Process Information' => '',
        'The selected state does not exist.' => '',
        'Add and Edit Activities, Activity Dialogs and Transitions' => '',
        'Show EntityIDs' => '',
        'Extend the width of the Canvas' => '',
        'Extend the height of the Canvas' => '',
        'Remove the Activity from this Process' => '',
        'Edit this Activity' => '',
        'Save settings' => '',
        'Save Activities, Activity Dialogs and Transitions' => '',
        'Do you really want to delete this Process?' => '',
        'Do you really want to delete this Activity?' => '',
        'Do you really want to delete this Activity Dialog?' => '',
        'Do you really want to delete this Transition?' => '',
        'Do you really want to delete this Transition Action?' => '',
        'Do you really want to remove this activity from the canvas? This can only be undone by leaving this screen without saving.' =>
            '',
        'Do you really want to remove this transition from the canvas? This can only be undone by leaving this screen without saving.' =>
            '',
        'Hide EntityIDs' => '',
        'Delete Entity' => '',
        'Remove Entity from canvas' => '',
        'This Activity is already used in the Process. You cannot add it twice!' =>
            '',
        'This Activity cannot be deleted because it is the Start Activity.' =>
            '',
        'This Transition is already used for this Activity. You cannot use it twice!' =>
            '',
        'This TransitionAction is already used in this Path. You cannot use it twice!' =>
            '',
        'Remove the Transition from this Process' => '',
        'No TransitionActions assigned.' => '',
        'The Start Event cannot loose the Start Transition!' => '',
        'No dialogs assigned yet. Just pick an activity dialog from the list on the left and drag it here.' =>
            '',
        'An unconnected transition is already placed on the canvas. Please connect this transition first before placing another transition.' =>
            '',

        # Template: AdminProcessManagementProcessNew
        'In this screen, you can create a new process. In order to make the new process available to users, please make sure to set its state to \'Active\' and synchronize after completing your work.' =>
            '',

        # Template: AdminProcessManagementProcessPrint
        'Start Activity' => '',
        'Contains %s dialog(s)' => '',
        'Assigned dialogs' => '',
        'Activities are not being used in this process.' => '',
        'Assigned fields' => '',
        'Activity dialogs are not being used in this process.' => '',
        'Condition linking' => '',
        'Conditions' => '',
        'Condition' => '',
        'Transitions are not being used in this process.' => '',
        'Module name' => '',
        'Configuration' => '',
        'Transition actions are not being used in this process.' => '',

        # Template: AdminProcessManagementTransition
        'Please note that changing this transition will affect the following processes' =>
            '',
        'Transition' => '',
        'Transition Name' => '',
        'Type of Linking between Conditions' => '',
        'Remove this Condition' => '',
        'Type of Linking' => '',
        'Remove this Field' => '',
        'Add a new Field' => '',
        'Add New Condition' => '',

        # Template: AdminProcessManagementTransitionAction
        'Please note that changing this transition action will affect the following processes' =>
            '',
        'Transition Action' => '',
        'Transition Action Name' => '',
        'Transition Action Module' => '',
        'Config Parameters' => '',
        'Remove this Parameter' => '',
        'Add a new Parameter' => '',

        # Template: AdminQueue
        'Manage Queues' => 'Gestionar las colas',
        'Add queue' => 'Añadir cola',
        'Add Queue' => 'Añadir cola',
        'Edit Queue' => 'Editar la cola',
        'Sub-queue of' => 'Subcola de',
        'Unlock timeout' => 'Tiempo para desbloqueo automático',
        '0 = no unlock' => '0 = sin desbloqueo',
        'Only business hours are counted.' => 'Sólo se contarán las horas de trabajo',
        'If an agent locks a ticket and does not close it before the unlock timeout has passed, the ticket will unlock and will become available for other agents.' =>
            '',
        'Notify by' => 'Notificado por',
        '0 = no escalation' => '0 = sin escalada',
        'If there is not added a customer contact, either email-external or phone, to a new ticket before the time defined here expires, the ticket is escalated.' =>
            '',
        'If there is an article added, such as a follow-up via email or the customer portal, the escalation update time is reset. If there is no customer contact, either email-external or phone, added to a ticket before the time defined here expires, the ticket is escalated.' =>
            '',
        'If the ticket is not set to closed before the time defined here expires, the ticket is escalated.' =>
            '',
        'Follow up Option' => 'Opción de seguimiento',
        'Specifies if follow up to closed tickets would re-open the ticket, be rejected or lead to a new ticket.' =>
            '',
        'Ticket lock after a follow up' => 'Bloquear un ticket después del seguimiento',
        'If a ticket is closed and the customer sends a follow up the ticket will be locked to the old owner.' =>
            '',
        'System address' => '',
        'Will be the sender address of this queue for email answers.' => 'Será la dirección del emisor en esta cola para respuestas por correo.',
        'Default sign key' => '',
        'The salutation for email answers.' => 'Saludo para respuestas por correo.',
        'The signature for email answers.' => 'Firma para respuestas por correo.',

        # Template: AdminQueueAutoResponse
        'Manage Queue-Auto Response Relations' => '',
        'Filter for Queues' => '',
        'Filter for Auto Responses' => '',
        'Auto Responses' => 'Respuestas Automáticas',
        'Change Auto Response Relations for Queue' => '',

        # Template: AdminQueueTemplates
        'Manage Template-Queue Relations' => '',
        'Filter for Templates' => '',
        'Templates' => '',
        'Change Queue Relations for Template' => '',
        'Change Template Relations for Queue' => '',

        # Template: AdminRegistration
        'System Registration Management' => 'Gestión de Registro del sistema',
        'Edit details' => '',
        'Overview of registered systems' => 'Vista general de sistemas registrados',
        'Deregister system' => 'Dar de baja sistema',
        'System Registration' => 'Registro del sistema',
        'This system is registered with OTRS Group.' => 'Este sistema se encuentra registrado por OTRS Group',
        'System type' => 'Tipo de sistema',
        'Unique ID' => 'Identificador unico',
        'Last communication with registration server' => 'Última comunicación con el servidor de registro',
        'Send support data' => '',
        'System registration not possible' => '',
        'Please note that you can\'t register your system if your scheduler is not running correctly!' =>
            '',
        'OTRS-ID Login' => 'Inicio de sesión con OTRS-ID',
        'System registration is a service of OTRS Group, which provides a lot of advantages!' =>
            '!El registro del sistema es un servicio del grupo OTRS, el cual provee innumerables ventajas!',
        'Read more' => 'Leer más',
        'You need to log in with your OTRS-ID to register your system.' =>
            'Debe iniciar sesión con su OTRS-ID para registrar el sistema.',
        'Your OTRS-ID is the email address you used to sign up on the OTRS.com webpage.' =>
            'Su OTRS-ID es la dirección de correo electrónico que utilizó para registrarse en la página web OTRS.com',
        'Data Protection' => '',
        'What are the advantages of system registration?' => '¿Cuáles son las ventajas de registrar su sistema?',
        'You will receive updates about relevant security releases.' => 'Usted recibirá actualizaciones sobre versiones de seguridad importantes.',
        'With your system registration we can improve our services for you, because we have all relevant information available.' =>
            'Con el registro de su sistema podremos mejorar nuestros servicios hacia usted, porque tenemos disponible toda la información importante.',
        'This is only the beginning!' => '!Esto es sólo el comienzo!',
        'We will inform you about our new services and offerings soon.' =>
            'Muy pronto le estaremos informando sobre nuevos servicios y ofertas',
        'Can I use OTRS without being registered?' => '¿Es posible utilizar OTRS sin registrarlo?',
        'System registration is optional.' => 'El registro del sistema es opcional.',
        'You can download and use OTRS without being registered.' => 'Usted puede descargar y utilizar OTRS sin estar registrado.',
        'Is it possible to deregister?' => '¿Es posible dar de baja el registro?',
        'You can deregister at any time.' => 'Usted puede dar de baja el registro en cualquier momento.',
        'Which data is transfered when registering?' => '¿Qué datos se transfieren al registrarse?',
        'A registered system sends the following data to OTRS Group:' => 'Un sistema registrado envía los siguientes datos al grupo OTRS:',
        'Fully Qualified Domain Name (FQDN), OTRS version, Database, Operating System and Perl version.' =>
            'Nombre de dominio totalmente calificado (FQDN), versión de OTRS, base de datos, sistema operativo y versión de Perl',
        'Why do I have to provide a description for my system?' => '¿Por qué debo de proporcionar una descripción del sistema?',
        'The description of the system is optional.' => 'La descripción del sistema es opcional.',
        'The description and system type you specify help you to identify and manage the details of your registered systems.' =>
            'La descripción y el tipo de sistema que especifique ayudara para identificar y gestionar los datos de sus sistemas registrados',
        'How often does my OTRS system send updates?' => '¿Con qué frecuencia mi sistema OTRS envía actualizaciones?',
        'Your system will send updates to the registration server at regular intervals.' =>
            'El sistema enviará actualizaciones al servidor de registro en intervalos regulares.',
        'Typically this would be around once every three days.' => 'Normalmente, esto sería alrededor de una vez cada tres días.',
        'In case you would have further questions we would be glad to answer them.' =>
            'En caso de que tenga alguna duda estaremos encantados de responderla.',
        'Please visit our' => 'Por favor, visite nuestro',
        'portal' => 'portal',
        'and file a request.' => 'e ingrese una solicitud.',
        'Here at OTRS Group we take the protection of your personal details very seriously and strictly adhere to data protection laws.' =>
            '',
        'All passwords are automatically made unrecognizable before the information is sent.' =>
            '',
        'Under no circumstances will any data we obtain be sold or passed on to unauthorized third parties.' =>
            '',
        'The following explanation provides you with an overview of how we guarantee this protection and which type of data is collected for which purpose.' =>
            '',
        'Data Handling with \'System Registration\'' => '',
        'Information received through the \'Service Center\' is saved by OTRS Group.' =>
            '',
        'This only applies to data that OTRS Group requires to analyze the performance and function of the OTRS server or to establish contact.' =>
            '',
        'Safety of Personal Details' => '',
        'OTRS Group protects your personal data from unauthorized access, use or publication.' =>
            '',
        'OTRS Group ensures that the personal information you store on the server is protected from unauthorized access and publication.' =>
            '',
        'Disclosure of Details' => '',
        'OTRS Group will not pass on your details to third parties unless required for business transactions.' =>
            '',
        'OTRS Group will only pass on your details to entitled public institutions and authorities if required by law or court order.' =>
            '',
        'Amendment of Data Protection Policy' => '',
        'OTRS Group reserves the right to amend this security and data protection policy if required by technical developments.' =>
            '',
        'In this case we will also adapt our information regarding data protection accordingly.' =>
            '',
        'Please regularly refer to the latest version of our Data Protection Policy.' =>
            '',
        'Right to Information' => '',
        'You have the right to demand information concerning the data saved about you, its origin and recipients, as well as the purpose of the data processing at any time.' =>
            '',
        'You can request information about the saved data by sending an e-mail to info@otrs.com.' =>
            '',
        'Further Information' => '',
        'Your trust is very important to us. We are willing to inform you about the processing of your personal details at any time.' =>
            '',
        'If you have any questions that have not been answered by this Data Protection Policy or if you require more detailed information about a specific topic, please contact info@otrs.com.' =>
            '',
        'If you deregister your system, you will lose these benefits:' =>
            '',
        'You need to log in with your OTRS-ID to deregister your system.' =>
            'Debe iniciar sesión con su OTRS-ID para dar de baja su sistema.',
        'OTRS-ID' => 'OTRS-ID',
        'You don\'t have an OTRS-ID yet?' => '¿Aún no tiene su OTRS-ID?',
        'Sign up now' => 'Regístrese ahora',
        'Forgot your password?' => '¿Olvidó su contraseña?',
        'Retrieve a new one' => 'Solicitar una nueva',
        'This data will be frequently transferred to OTRS Group when you register this system.' =>
            'Estos datos se transferiran con frecuencia al grupo OTRS cuando registre este sistema.',
        'Attribute' => 'Atributo',
        'FQDN' => 'Nombre de dominio totalmente calificado',
        'Optional description of this system.' => 'Descripción opcional de este sistema.',
        'This will allow the system to send additional support data information to OTRS Group.' =>
            '',
        'Service Center' => 'Centro de Servicios',
        'Support Data Management' => 'Gestión de Datos de Soporte',
        'Register' => 'Registrar',
        'Deregister System' => 'Sistema dado de baja',
        'Continuing with this step will deregister the system from OTRS Group.' =>
            'Continuando con este paso se dará de baja el sistema para el grupo OTRS.',
        'Deregister' => 'Dar de baja',
        'You can modify registration settings here.' => '',

        # Template: AdminRole
        'Role Management' => 'Gestión de Roles',
        'Add role' => '',
        'Create a role and put groups in it. Then add the role to the users.' =>
            'Cree un rol y coloque grupos en el mismo. Luego añada el rol a los usuarios.',
        'There are no roles defined. Please use the \'Add\' button to create a new role.' =>
            '',
        'Add Role' => 'Añadir Rol',
        'Edit Role' => '',

        # Template: AdminRoleGroup
        'Manage Role-Group Relations' => '',
        'Filter for Roles' => '',
        'Select the role:group permissions.' => '',
        'If nothing is selected, then there are no permissions in this group (tickets will not be available for the role).' =>
            '',
        'Change Role Relations for Group' => '',
        'Change Group Relations for Role' => '',
        'Toggle %s permission for all' => '',
        'move_into' => 'mover_a',
        'Permissions to move tickets into this group/queue.' => 'Permiso para mover tickets a este grupo/cola',
        'create' => 'crear',
        'Permissions to create tickets in this group/queue.' => 'Permiso para crear tickets en este grupo/cola',
        'priority' => 'prioridad',
        'Permissions to change the ticket priority in this group/queue.' =>
            'Permiso para cambiar la prioridad del ticket en este grupo/cola',

        # Template: AdminRoleUser
        'Manage Agent-Role Relations' => '',
        'Filter for Agents' => '',
        'Manage Role-Agent Relations' => '',
        'Change Role Relations for Agent' => '',
        'Change Agent Relations for Role' => '',

        # Template: AdminSLA
        'SLA Management' => 'Gestión de SLA',
        'Add SLA' => 'Añadir SLA',
        'Edit SLA' => 'Editar el SLA',
        'Please write only numbers!' => 'Introduzca sólo números.',

        # Template: AdminSMIME
        'S/MIME Management' => 'Gestion S/MIME',
        'Add certificate' => 'Añadir certificado',
        'Add private key' => 'Añadir clave privada',
        'Filter for certificates' => '',
        'Filter for S/MIME certs' => '',
        'To show certificate details click on a certificate icon.' => '',
        'To manage private certificate relations click on a private key icon.' =>
            '',
        'Here you can add relations to your private certificate, these will be embedded to the S/MIME signature every time you use this certificate to sign an email.' =>
            '',
        'See also' => 'Vea también',
        'In this way you can directly edit the certification and private keys in file system.' =>
            'De esta forma Ud. puede editar directamente la certificación y claves privadas en el sistema de ficheros.',
        'Hash' => '',
        'Handle related certificates' => '',
        'Read certificate' => '',
        'Delete this certificate' => '',
        'Add Certificate' => 'Añadir un certificado',
        'Add Private Key' => 'Añadir una Clave privada',
        'Secret' => 'Secreto',
        'Related Certificates for' => 'Certificados relacionados para',
        'Delete this relation' => '',
        'Available Certificates' => '',
        'Filter for SMIME certs' => '',
        'Relate this certificate' => '',

        # Template: AdminSMIMECertRead
        'Close window' => 'Cerrar la ventana',
        'Certificate details' => '',

        # Template: AdminSalutation
        'Salutation Management' => 'Gestión de saludos',
        'Add salutation' => 'Añadir saludo',
        'Add Salutation' => 'Añadir saludo',
        'Edit Salutation' => 'Editar el saludo',
        'Example salutation' => 'Saludo de ejemplo',

        # Template: AdminScheduler
        'This option will force Scheduler to start even if the process is still registered in the database' =>
            '',
        'Start scheduler' => '',
        'Scheduler could not be started. Check if scheduler is not running and try it again with Force Start option' =>
            '',

        # Template: AdminSecureMode
        'Secure mode needs to be enabled!' => '',
        'Secure mode will (normally) be set after the initial installation is completed.' =>
            'El Modo Seguro (normalmente) queda habilitado cuando la instalación inicial se completa.',
        'If secure mode is not activated, activate it via SysConfig because your application is already running.' =>
            '',

        # Template: AdminSelectBox
        'SQL Box' => 'Consola SQL',
        'Here you can enter SQL to send it directly to the application database. It is not possible to change the content of the tables, only select queries are allowed.' =>
            '',
        'Here you can enter SQL to send it directly to the application database.' =>
            '',
        'Only select queries are allowed.' => '',
        'The syntax of your SQL query has a mistake. Please check it.' =>
            '',
        'There is at least one parameter missing for the binding. Please check it.' =>
            '',
        'Result format' => '',
        'Run Query' => '',
        'Query is executed.' => '',

        # Template: AdminService
        'Service Management' => 'Gestión de servicios',
        'Add service' => 'Añadir servicio',
        'Add Service' => 'Añadir servicio',
        'Edit Service' => 'Editar el servicio',
        'Sub-service of' => 'Subservicio de',

        # Template: AdminServiceCenterSupportDataCollector
        'This data is sent to OTRS Group on a regular basis. To stop sending this data please update your system registration.' =>
            '',
        'You can manually trigger the Support Data sending by pressing this button:' =>
            '',
        'Send Update' => '',
        'Sending Update...' => '',
        'Support Data information was successfully sent.' => '',
        'Was not possible to send Support Data information.' => '',
        'Update Result' => '',
        'Currently this data is only shown in this system.' => '',
        'It is highly recommended to send this data to OTRS Group in order to get better support.' =>
            '',
        'To enable data sending, please register your system with OTRS Group or update your system registration information (make sure to activate the \'send support data\' option.)' =>
            '',
        'A support bundle (including: system registration information, support data, a list of installed packages and all locally modified source code files) can be generated by pressing this button:' =>
            '',
        'Generate Support Bundle' => '',
        'Generating...' => '',
        'It was not possible to generate the Support Bundle.' => '',
        'Generate Result' => '',
        'Support Bundle' => '',
        'The mail could not be sent' => '',
        'The support bundle has been generated.' => '',
        'Please choose one of the following options.' => '',
        'Send by Email' => '',
        'The support bundle is too large to send it by email, this option has been disabled.' =>
            '',
        'The email address for this user is invalid, this option has been disabled.' =>
            '',
        'Sending' => '',
        'The support bundle will be sent to OTRS Group via email automatically.' =>
            '',
        'Download File' => '',
        'A file containing the support bundle will be downloaded to the local system. Please save the file and send it to the OTRS Group, using an alternate method.' =>
            '',
        'Support Data' => 'Datos de Soporte',
        'Error: Support data could not be collected (%s).' => 'Error: Los datos de soporte no han podido ser recolectados (%s).',

        # Template: AdminSession
        'Session Management' => 'Gestión de Sesiones',
        'All sessions' => '',
        'Agent sessions' => '',
        'Customer sessions' => '',
        'Unique agents' => '',
        'Unique customers' => '',
        'Kill all sessions' => 'Finalizar todas las sesiones',
        'Kill this session' => '',
        'Session' => 'Sesión',
        'Kill' => '',
        'Detail View for SessionID' => '',

        # Template: AdminSignature
        'Signature Management' => 'Gestión de firmas',
        'Add signature' => 'Añadir firma',
        'Add Signature' => 'Añadir firma',
        'Edit Signature' => 'Editar la firma',
        'Example signature' => 'Firma de ejemplo',

        # Template: AdminState
        'State Management' => 'Gestión de estados',
        'Add state' => 'Añadir estado',
        'Please also update the states in SysConfig where needed.' => 'Actualice también los estados en SysConfig donde sea necesario.',
        'Add State' => 'Añadir estado',
        'Edit State' => 'Editar el estado',
        'State type' => 'Tipo de estado',

        # Template: AdminSysConfig
        'SysConfig' => 'Configuración del sistema',
        'Navigate by searching in %s settings' => '',
        'Navigate by selecting config groups' => '',
        'Download all system config changes' => '',
        'Export settings' => '',
        'Load SysConfig settings from file' => '',
        'Import settings' => '',
        'Import Settings' => '',
        'Please enter a search term to look for settings.' => '',
        'Subgroup' => 'Subgrupo',
        'Elements' => 'Elementos',

        # Template: AdminSysConfigEdit
        'Edit Config Settings' => '',
        'This config item is only available in a higher config level!' =>
            '',
        'Reset this setting' => '',
        'Error: this file could not be found.' => '',
        'Error: this directory could not be found.' => '',
        'Error: an invalid value was entered.' => '',
        'Content' => 'Contenido',
        'Remove this entry' => '',
        'Add entry' => '',
        'Remove entry' => '',
        'Add new entry' => '',
        'Delete this entry' => '',
        'Create new entry' => '',
        'New group' => '',
        'Group ro' => '',
        'Readonly group' => '',
        'New group ro' => '',
        'Loader' => '',
        'File to load for this frontend module' => '',
        'New Loader File' => '',
        'NavBarName' => 'NombreBarraNavegación',
        'NavBar' => 'BarraNavegación',
        'LinkOption' => '',
        'Block' => 'Bloqueo',
        'AccessKey' => 'TeclaAcceso',
        'Add NavBar entry' => '',
        'Year' => 'Año',
        'Month' => 'Mes',
        'Day' => 'Día',
        'Invalid year' => 'Año no válido',
        'Invalid month' => 'Mes no válido',
        'Invalid day' => 'Día no válido',
        'Show more' => '',

        # Template: AdminSystemAddress
        'System Email Addresses Management' => 'Gestión de Direcciones de Correo del sistema',
        'Add system address' => '',
        'All incoming email with this address in To or Cc will be dispatched to the selected queue.' =>
            '',
        'Email address' => '',
        'Display name' => '',
        'Add System Email Address' => '',
        'Edit System Email Address' => '',
        'The display name and email address will be shown on mail you send.' =>
            '',

        # Template: AdminTemplate
        'Manage Templates' => '',
        'Add template' => '',
        'A template is a default text which helps your agents to write faster tickets, answers or forwards.' =>
            '',
        'Don\'t forget to add new templates to queues.' => '',
        'Add Template' => '',
        'Edit Template' => '',
        'A standard template with this name already exists!' => '',
        'Template' => '',
        'Create type templates only supports this smart tags' => '',
        'Example template' => '',
        'The current ticket state is' => 'El estado actual del ticket es',
        'Your email address is' => '',

        # Template: AdminTemplateAttachment
        'Manage Templates <-> Attachments Relations' => '',
        'Filter for Attachments' => '',
        'Change Template Relations for Attachment' => '',
        'Change Attachment Relations for Template' => '',
        'Toggle active for all' => '',
        'Link %s to selected %s' => '',

        # Template: AdminType
        'Type Management' => 'Gestión de tipos',
        'Add ticket type' => 'Añadir tipo de ticket',
        'Add Type' => 'Añadir tipo',
        'Edit Type' => 'Editar el tipo',

        # Template: AdminUser
        'Add agent' => 'Añadir agente',
        'Agents will be needed to handle tickets.' => 'Se necesitan agentes para gestionar los tickets.',
        'Don\'t forget to add a new agent to groups and/or roles!' => 'No olvide añadir un nuevo agente a grupos y/o roles.',
        'Please enter a search term to look for agents.' => 'Introduzca un término de búsqueda para buscar agentes.',
        'Last login' => 'Última sesión',
        'Switch to agent' => 'Cambiar al agente',
        'Add Agent' => 'Añadir agente',
        'Edit Agent' => 'Editar el agente',
        'Firstname' => 'Nombre',
        'Lastname' => 'Apellido',
        'A user with this username already exists!' => '',
        'Will be auto-generated if left empty.' => 'Se autogenerará si se deja en blanco.',
        'Start' => 'Iniciar',
        'End' => 'Fin',

        # Template: AdminUserGroup
        'Manage Agent-Group Relations' => 'Gestionar las relaciones agente-grupo',
        'Change Group Relations for Agent' => 'Cambiar las relaciones de grupo del agente',
        'Change Agent Relations for Group' => 'Cambiar las relaciones de agente del grupo',
        'note' => 'nota',
        'Permissions to add notes to tickets in this group/queue.' => 'Permisos para añadir notas a los tickets de este grupo/cola.',
        'owner' => 'propietario',
        'Permissions to change the owner of tickets in this group/queue.' =>
            'Permisos para cambiar el propietario de los tickets de este grupo/cola.',

        # Template: AgentBook
        'Address Book' => 'Libreta de direcciones',
        'Search for a customer' => 'Buscar un cliente',
        'Add email address %s to the To field' => 'Añadir la dirección de correo %s al campo Para',
        'Add email address %s to the Cc field' => 'Añadir la dirección de correo %s al campo Cc',
        'Add email address %s to the Bcc field' => 'Añadir la dirección de correo %s al campo Bcc',
        'Apply' => 'Aplicar',

        # Template: AgentCustomerInformationCenter
        'Customer Information Center' => 'Centro de información del cliente',

        # Template: AgentCustomerInformationCenterBlank

        # Template: AgentCustomerInformationCenterSearch
        'Customer ID' => 'ID del cliente',
        'Customer User' => 'Cliente',

        # Template: AgentCustomerSearch
        'Duplicated entry' => 'Entrada duplicada',
        'This address already exists on the address list.' => 'Esta dirección ya estaba en la lista de direcciones.',
        'It is going to be deleted from the field, please try again.' => 'Se va a borrar del campo, inténtelo de nuevo.',

        # Template: AgentCustomerTableView
        'Note: Customer is invalid!' => 'Nota: ¡el cliente no es válido!',

        # Template: AgentDashboard
        'Dashboard' => 'Panel principal',

        # Template: AgentDashboardCalendarOverview
        'in' => 'en',

        # Template: AgentDashboardCommon
        'Available Columns' => 'Columnas disponibles',
        'Visible Columns (order by drag & drop)' => 'Columnas visibles (ordenar arrastrando y soltando)',

        # Template: AgentDashboardCustomerCompanyInformation

        # Template: AgentDashboardCustomerIDStatus
        'Escalated tickets' => 'Tickets escalados',

        # Template: AgentDashboardCustomerUserList
        'Customer information' => 'Información del cliente',
        'Phone ticket' => 'Ticket telefónico',
        'Email ticket' => 'Ticket por correo',
        '%s open ticket(s) of %s' => '%s tickets abiertos de %s',
        '%s closed ticket(s) of %s' => '%s tickets cerrados de %s',
        'New phone ticket from %s' => 'Nuevo ticket telefónico de %s',
        'New email ticket to %s' => 'Nuevo ticket por correo para %s',

        # Template: AgentDashboardIFrame

        # Template: AgentDashboardImage

        # Template: AgentDashboardProductNotify
        '%s %s is available!' => '¡%s %s está disponible!',
        'Please update now.' => 'Por favor, actualice ahora.',
        'Release Note' => 'Notas de versión',
        'Level' => 'Nivel',

        # Template: AgentDashboardRSSOverview
        'Posted %s ago.' => 'Enviado hace %s.',

        # Template: AgentDashboardStats
        'The content of this statistic is being prepared for you, please be patient.' =>
            'Se está preparado el contenido de esta estadística para usted, por favor sea paciente.',
        'Grouped' => '',
        'Stacked' => '',
        'Expanded' => '',
        'Stream' => '',
        'CSV' => '',
        'PDF' => '',

        # Template: AgentDashboardTicketGeneric
        'My locked tickets' => 'Mis tickets bloqueados',
        'My watched tickets' => 'Mis tickets vigilados',
        'My responsibilities' => 'Mis responsabilidades',
        'Tickets in My Queues' => 'Tickets en mis colas',
        'Service Time' => 'Tiempo de servicio',
        'Remove active filters for this widget.' => 'Eliminar los filtros activos para este componente.',

        # Template: AgentDashboardTicketQueueOverview
        'Totals' => 'Totales',

        # Template: AgentDashboardTicketStats

        # Template: AgentDashboardUserOnline
        'out of office' => 'fuera de la oficina',

        # Template: AgentDashboardUserOutOfOffice
        'until' => 'hasta',

        # Template: AgentHTMLReferenceForms

        # Template: AgentHTMLReferenceOverview

        # Template: AgentHTMLReferencePageLayout
        'The ticket has been locked' => 'El ticket ha sido bloqueado',
        'Undo & close window' => 'Deshacer y cerrar la ventana',

        # Template: AgentInfo
        'Info' => 'Información',
        'To accept some news, a license or some changes.' => 'Para aceptar algunas noticias, una licencia o algunos cambios.',

        # Template: AgentLinkObject
        'Link Object: %s' => 'Enlazar el objeto: %s',
        'go to link delete screen' => 'ir a la pantalla de borrado de enlaces',
        'Select Target Object' => 'Seleccione el objeto destino',
        'Link Object' => 'Enlazar objeto',
        'with' => 'con',
        'Unlink Object: %s' => 'Desenlazar el objeto: %s',
        'go to link add screen' => 'ir a la pantalla de añadir enlaces',

        # Template: AgentNavigationBar

        # Template: AgentPreferences
        'Edit your preferences' => 'Editar sus preferencias',

        # Template: AgentSpelling
        'Spell Checker' => 'Verificación ortográfica',
        'spelling error(s)' => 'errores ortográficos',
        'Apply these changes' => 'Aplicar los cambios',

        # Template: AgentStatsDelete
        'Delete stat' => 'Borrar la estadística',
        'Stat#' => 'Estadística nº',
        'Do you really want to delete this stat?' => '¿Seguro que desea borrar esta estadística?',

        # Template: AgentStatsEditRestrictions
        'Step %s' => 'Paso %s',
        'General Specifications' => 'Especificaciones generales',
        'Select the element that will be used at the X-axis' => 'Seleccione el elemento que se usará para el eje X.',
        'Select the elements for the value series' => 'Seleccione los elementos para la serie de valores',
        'Select the restrictions to characterize the stat' => 'Seleccione las restricciones para caracterizar la estadística',
        'Here you can make restrictions to your stat.' => 'Aquí puede declarar restricciones para su estadística.',
        'If you remove the hook in the "Fixed" checkbox, the agent generating the stat can change the attributes of the corresponding element.' =>
            'Si elimina el candado en la casilla «Fijado», el agente que genere la estadística puede cambiar los atributos del elemento correspondiente',
        'Fixed' => 'Fijado',
        'Please select only one element or turn off the button \'Fixed\'.' =>
            'Por favor seleccione sólo un elemento o desactive el botón «Fijado».',
        'Absolute Period' => 'Periodo absoluto',
        'Between' => 'Entre',
        'Relative Period' => 'Periodo relativo',
        'The last' => 'El último',
        'Finish' => 'Finalizar',

        # Template: AgentStatsEditSpecification
        'Permissions' => 'Permisos',
        'You can select one or more groups to define access for different agents.' =>
            'Puede seleccionar uno o más grupos para definir accesos para diferentes agentes.',
        'Some result formats are disabled because at least one needed package is not installed.' =>
            'Algunos formatos de resultado están inhabilitados porque hay al menos un paquete necesario que no está instalado.',
        'Please contact your administrator.' => 'Contacte con su administrador.',
        'Graph size' => 'Tamaño de la gráfica',
        'If you use a graph as output format you have to select at least one graph size.' =>
            'Si utiliza una gráfica como formato de salida debe seleccionar al menos un tamaño de gráfica.',
        'Sum rows' => 'Sumar las filas',
        'Sum columns' => 'Sumar las columnas',
        'Use cache' => 'Usar la caché',
        'Most of the stats can be cached. This will speed up the presentation of this stat.' =>
            'La mayoría de las estadisticas se pueden conservar en la caché. Esto acelera la presentación de esta estadística.',
        'Show as dashboard widget' => 'Mostrar como un elemento gráfico en el panel principal',
        'Provide the statistic as a widget that agents can activate in their dashboard.' =>
            'Proporcionar la estadística como un elemento gráfico que los agentes pueden activar en su panel principal.',
        'Please note' => 'Por favor, observe',
        'Enabling the dashboard widget will activate caching for this statistic in the dashboard.' =>
            'Habilitar el elemento gráfico en el panel principal activará el cacheo para esta estadística en el panel principal.',
        'Agents will not be able to change absolute time settings for statistics dashboard widgets.' =>
            'Los agentes no podrán cambiar los ajustes de tiempo absoluto para los elementos de estadísticas del panel principal.',
        'IE8 doesn\'t support statistics dashboard widgets.' => 'IE8 no admite elementos de estadísticas en el panel principal.',
        'If set to invalid end users can not generate the stat.' => 'Si se establece a un valor no válido los usuarios finales no pueden generar la estadística.',

        # Template: AgentStatsEditValueSeries
        'Here you can define the value series.' => 'Aquí puede definir la serie de valores.',
        'You have the possibility to select one or two elements.' => 'Tiene la posibilidad de seleccionar uno o dos elementos.',
        'Then you can select the attributes of elements.' => 'Después puede seleccionar los atributos de los elementos.',
        'Each attribute will be shown as single value series.' => 'Cada elemento se mostrará como una única serie de valores.',
        'If you don\'t select any attribute all attributes of the element will be used if you generate a stat, as well as new attributes which were added since the last configuration.' =>
            'Si no selecciona ningún atributo, se usarán todos los atributos del elemento al generar una estadística, así como los nuevos atributos que se hayan añadido desde la última configuración.',
        'Scale' => 'Escala',
        'minimal' => 'mínimo',
        'Please remember, that the scale for value series has to be larger than the scale for the X-axis (e.g. X-Axis => Month, ValueSeries => Year).' =>
            'Recuerde, la escala para la serie de valores debe ser mayor que la escala para el eje-X (ej: eje-X => Mes, SerieValores => Año).',

        # Template: AgentStatsEditXaxis
        'Here you can define the x-axis. You can select one element via the radio button.' =>
            'Aquí puede definir el eje X. Puede seleccionar un elemento por medio del botón de selección excluyente.',
        'maximal period' => 'periodo máximo',
        'minimal scale' => 'escala mínima',

        # Template: AgentStatsImport
        'Import Stat' => 'Importar estadística',
        'File is not a Stats config' => 'El fichero no es una configuración de estadísticas',
        'No File selected' => 'No se ha seleccionado ningún fichero',

        # Template: AgentStatsOverview
        'Stats' => 'Estadísticas',

        # Template: AgentStatsPrint
        'No Element selected.' => 'No hay ningún elemento seleccionado',

        # Template: AgentStatsView
        'Export config' => 'Exportar la configuración',
        'With the input and select fields you can influence the format and contents of the statistic.' =>
            'Con los campos de entrada y selección puede influir en el formato y contenido de la estadístca.',
        'Exactly what fields and formats you can influence is defined by the statistic administrator.' =>
            'Los campos y formatos en los que puede influir están definidos por el administrador de la estadística.',
        'Stat Details' => 'Detalles de la estadística',
        'Format' => 'Formato',
        'Graphsize' => 'Tamaño de la gráfica',
        'Cache' => 'Caché',
        'Exchange Axis' => 'Intercambiar los ejes',

        # Template: AgentStatsViewSettings
        'Configurable params of static stat' => 'Parámetros configurables de estadística estática',
        'No element selected.' => 'No hay seleccionado ningún elemento',
        'maximal period from' => 'periodo máximo desde',
        'to' => 'hasta',
        'not changable for dashboard statistics' => 'no modificable para estadísticas del panel principal',
        'Select Chart Type' => '',
        'Chart Type' => '',
        'Multi Bar Chart' => '',
        'Multi Line Chart' => '',
        'Stacked Area Chart' => '',

        # Template: AgentTicketActionCommon
        'Change Free Text of Ticket' => 'Cambiar el texto libre del ticket',
        'Change Owner of Ticket' => 'Cambiar el propietario del ticket',
        'Close Ticket' => 'Cerrar el ticket',
        'Add Note to Ticket' => 'Añadir una nota al ticket',
        'Set Pending' => 'Establecer como pendiente',
        'Change Priority of Ticket' => 'Cambiar la prioridad del ticket',
        'Change Responsible of Ticket' => 'Cambiar el responsable del ticket',
        'All fields marked with an asterisk (*) are mandatory.' => 'Todos los campos marcados con un asterisco (*) son obligatorios.',
        'Service invalid.' => 'Servicio no válido',
        'New Owner' => 'Nuevo propietario',
        'Please set a new owner!' => 'Por favor, introduzca un nuevo propietario.',
        'Previous Owner' => 'Propietario anterior',
        'Inform Agent' => 'Informar al agente',
        'Optional' => 'Opcional',
        'Inform involved Agents' => 'Informar a los agentes involucrados',
        'Spell check' => 'Verificar la ortografía',
        'Note type' => 'Tipo de nota',
        'Next state' => 'Siguiente estado',
        'Date invalid!' => 'Fecha no válida',
        'For all pending* states.' => '',

        # Template: AgentTicketActionPopupClose

        # Template: AgentTicketBounce
        'Bounce Ticket' => 'Rebotar el ticket',
        'Bounce to' => 'Rebotar a',
        'You need a email address.' => 'Necesita una dirección de correo electrónico.',
        'Need a valid email address or don\'t use a local email address.' =>
            'Necesita una dirección de correo válida, o no use una dirección de correo local.',
        'Next ticket state' => 'Nuevo estado del ticket',
        'Inform sender' => 'Informar al remitente',
        'Send mail' => 'Enviar correo',

        # Template: AgentTicketBulk
        'Ticket Bulk Action' => 'Acción múltiple con tickets',
        'Send Email' => 'Enviar correo',
        'Merge to' => 'Fusionar con',
        'Invalid ticket identifier!' => 'Identificador de ticket no válido',
        'Merge to oldest' => 'Fusionar con el mas antiguo',
        'Link together' => 'Enlazar juntos',
        'Link to parent' => 'Enlazar al padre',
        'Unlock tickets' => 'Desbloquear los tickets',

        # Template: AgentTicketClose

        # Template: AgentTicketCompose
        'Compose answer for ticket' => 'Redactar una respuesta para el ticket',
        'Please include at least one recipient' => 'Incluya al menos un destinatario',
        'Remove Ticket Customer' => 'Eliminar el cliente del ticket',
        'Please remove this entry and enter a new one with the correct value.' =>
            'Elimine esta entrada e introduzca una nueva con el valor correcto.',
        'Remove Cc' => 'Eliminar Cc',
        'Remove Bcc' => 'Eliminar Bcc',
        'Address book' => 'Libreta de direcciones',
        'Date Invalid!' => '¡Fecha no válida!',

        # Template: AgentTicketCustomer
        'Change customer of ticket' => 'Cambiar el cliente del ticket',
        'Customer user' => 'Usuario del cliente',

        # Template: AgentTicketEmail
        'Create New Email Ticket' => 'Crear un nuevo ticket por correo electrónico',
        'From queue' => 'De la cola',
        'To customer user' => 'Al usuario cliente',
        'Please include at least one customer user for the ticket.' => 'Por favor, incluya al menos un usuario cliente para el ticket.',
        'Select this customer as the main customer.' => 'Seleccionar a este cliente como el cliente principal.',
        'Remove Ticket Customer User' => 'Eliminar el usuario cliente del ticket',
        'Get all' => 'Obtener todo',
        'Text Template' => 'Plantilla de texto',

        # Template: AgentTicketEscalation

        # Template: AgentTicketForward
        'Forward ticket: %s - %s' => 'Reenviar el ticket: %s - %s',

        # Template: AgentTicketFreeText

        # Template: AgentTicketHistory
        'History of' => 'Historial de',
        'History Content' => 'Contenido del historial',
        'Zoom view' => 'Vista ampliada',

        # Template: AgentTicketMerge
        'Ticket Merge' => 'Fusionar el ticket',
        'You need to use a ticket number!' => '¡Es necesario usar un número de ticket!',
        'A valid ticket number is required.' => 'Se requiere un número de ticket válido.',
        'Need a valid email address.' => 'Se requiere una dirección de correo electrónico válida.',

        # Template: AgentTicketMove
        'Move Ticket' => 'Mover el ticket',
        'New Queue' => 'Nueva cola',

        # Template: AgentTicketNote

        # Template: AgentTicketOverviewMedium
        'Select all' => 'Seleccionar todo',
        'No ticket data found.' => 'No se encontraron datos del ticket.',
        'First Response Time' => 'Tiempo para primera respuesta',
        'Update Time' => 'Tiempo para actualización',
        'Solution Time' => 'Tiempo para solución',
        'Move ticket to a different queue' => 'Mover el ticket a otra cola',
        'Change queue' => 'Cambiar de cola',

        # Template: AgentTicketOverviewNavBar
        'Change search options' => 'Cambiar las opciones de búsqueda',
        'Remove active filters for this screen.' => 'Eliminar los filtros activos para esta pantalla.',
        'Tickets per page' => 'Tickets por página',

        # Template: AgentTicketOverviewPreview

        # Template: AgentTicketOverviewSmall
        'Reset overview' => 'Restablecer la vista general',
        'Column Filters Form' => 'Formulario de filtros de columna',

        # Template: AgentTicketOwner

        # Template: AgentTicketPending

        # Template: AgentTicketPhone
        'Create New Phone Ticket' => 'Crear un nuevo ticket telefónico',
        'Please include at least one customer for the ticket.' => 'Incluya al menos un cliente para el ticket',
        'To queue' => 'A la cola',

        # Template: AgentTicketPhoneCommon

        # Template: AgentTicketPlain
        'Email Text Plain View' => 'Vista del correo en texto plano',
        'Plain' => 'Texto plano',
        'Download this email' => 'Descargar este correo',

        # Template: AgentTicketPrint
        'Ticket-Info' => 'Información del ticket',
        'Accounted time' => 'Tiempo contabilizado',
        'Linked-Object' => 'Objeto enlazado',
        'by' => 'por',

        # Template: AgentTicketPriority

        # Template: AgentTicketProcess
        'Create New Process Ticket' => 'Crear un nuevo ticket de proceso',
        'Process' => 'Proceso',

        # Template: AgentTicketProcessNavigationBar

        # Template: AgentTicketQueue

        # Template: AgentTicketResponsible

        # Template: AgentTicketSearch
        'Search template' => 'Plantilla de búsqueda',
        'Create Template' => 'Crear plantilla',
        'Create New' => 'Crear nueva',
        'Profile link' => 'Enlace al perfil',
        'Save changes in template' => 'Guardar los cambios de la plantilla',
        'Filters in use' => '',
        'Additional filters' => '',
        'Add another attribute' => 'Añadir otro atributo',
        'Output' => 'Formato del resultado',
        'Fulltext' => 'Texto completo',
        'Remove' => 'Eliminar',
        'Searches in the attributes From, To, Cc, Subject and the article body, overriding other attributes with the same name.' =>
            'Busca en los atributos De, Para, Cc, Asunto y el cuerpo del artículo, ignorando otros atributos con el mismo nombre.',
        'Customer User Login' => 'Nombre de usuario del cliente',
        'Created in Queue' => 'Creado en la cola',
        'Lock state' => 'Estado bloqueado',
        'Watcher' => 'Vigilante',
        'Article Create Time (before/after)' => 'Hora de creación del artículo (antes/después)',
        'Article Create Time (between)' => 'Hora de creación del artículo (entre)',
        'Ticket Create Time (before/after)' => 'Hora de creación del ticket (antes/después)',
        'Ticket Create Time (between)' => 'Hora de creación del ticket (entre)',
        'Ticket Change Time (before/after)' => 'Hora de modificación del ticket (antes/después)',
        'Ticket Change Time (between)' => 'Hora de modificación del ticket (entre)',
        'Ticket Close Time (before/after)' => 'Hora de cierre del ticket (antes/después)',
        'Ticket Close Time (between)' => 'Hora de cierre del ticket (entre)',
        'Ticket Escalation Time (before/after)' => 'Hora de escalada del ticket (antes/después)',
        'Ticket Escalation Time (between)' => 'Hora de escalada del ticket (entre)',
        'Archive Search' => 'Guardar la búsqueda',
        'Run search' => 'Ejecutar la búsqueda',

        # Template: AgentTicketSearchOpenSearchDescriptionFulltext

        # Template: AgentTicketSearchOpenSearchDescriptionTicketNumber

        # Template: AgentTicketSearchResultPrint

        # Template: AgentTicketZoom
        'Article filter' => 'Filtro de artículos',
        'Article Type' => 'Tipo de artículo',
        'Sender Type' => 'Tipo de remitente',
        'Save filter settings as default' => 'Guardar los ajustes del filtro como predeterminados',
        'Archive' => 'Archivar',
        'This ticket is archived.' => 'Este ticket está archivado.',
        'Locked' => 'Bloqueo',
        'Linked Objects' => 'Objetos enlazados',
        'Article(s)' => 'Artículo(s)',
        'Change Queue' => 'Cambiar de cola',
        'There are no dialogs available at this point in the process.' =>
            'No hay diálogos disponibles en este punto del proceso.',
        'This item has no articles yet.' => 'Este elemento todavía no tiene ningún artículo.',
        'Add Filter' => 'Añadir un filtro',
        'Set' => 'Establecer',
        'Reset Filter' => 'Restablecer el filtro',
        'Show one article' => 'Mostrar un artículo',
        'Show all articles' => 'Mostrar todos los artículos',
        'Unread articles' => 'Artículos no leídos',
        'No.' => 'Nº',
        'Important' => 'Importante',
        'Unread Article!' => 'Artículo no leído',
        'Incoming message' => 'Mensaje entrante',
        'Outgoing message' => 'Mensaje saliente',
        'Internal message' => 'Mensaje interno',
        'Resize' => 'Redimensionar',

        # Template: AttachmentBlocker
        'To protect your privacy, remote content was blocked.' => 'Para proteger su privacidad, se bloqueó el contenido remoto.',
        'Load blocked content.' => 'Cargar el contenido remoto.',

        # Template: Copyright

        # Template: CustomerAccept

        # Template: CustomerError
        'Traceback' => 'Traza inversa',

        # Template: CustomerFooter
        'Powered by' => 'Funciona con',
        'One or more errors occurred!' => '¡Se han producido uno o más errores!',
        'Close this dialog' => 'Cerrar este diálogo',
        'Could not open popup window. Please disable any popup blockers for this application.' =>
            'No fue posible abrir una ventana emergente.  Inhabilite los bloqueadores de ventanas emergentes para esta aplicacíon.',
        'There are currently no elements available to select from.' => 'Actualmente no hay elementos disponibles que seleccionar.',

        # Template: CustomerFooterSmall

        # Template: CustomerHeader

        # Template: CustomerHeaderSmall

        # Template: CustomerLogin
        'JavaScript Not Available' => 'JavaScript no disponible',
        'In order to experience OTRS, you\'ll need to enable JavaScript in your browser.' =>
            'Para utilizar OTRS, necesitará habilitar JavaScript en su navegador.',
        'Browser Warning' => 'Advertencia del navegador',
        'The browser you are using is too old.' => 'El navegador que está usando es demasiado antiguo.',
        'OTRS runs with a huge lists of browsers, please upgrade to one of these.' =>
            'OTRS funciona con un gran número de navegadores, por favor, actulícese a uno de ellos.',
        'Please see the documentation or ask your admin for further information.' =>
            'Para más información, consulte la documentación o pregunte a su administrador.',
        'Login' => 'Inicio de sesión',
        'User name' => 'Nombre de usuario',
        'Your user name' => 'Su nombre de usuario',
        'Your password' => 'Su contraseña',
        'Forgot password?' => '¿Olvidó su contraseña?',
        'Log In' => 'Iniciar sesión',
        'Not yet registered?' => '¿Todavía no está registrado?',
        'Request new password' => 'Solicitar una nueva contraseña',
        'Your User Name' => 'Su nombre de usuario',
        'A new password will be sent to your email address.' => 'Se le enviará una nueva contraseña a su dirección de correo electrónico.',
        'Create Account' => 'Crear una cuenta',
        'Please fill out this form to receive login credentials.' => 'Rellene este formulario para recibir las credenciales de inicio de sesión.',
        'How we should address you' => 'Cómo debemos dirigirnos a usted',
        'Your First Name' => 'Su nombre',
        'Your Last Name' => 'Su apellido',
        'Your email address (this will become your username)' => 'Su dirección de correo electrónico (esto será su nombre de usuario)',

        # Template: CustomerNavigationBar
        'Edit personal preferences' => 'Editar las preferencias personales',
        'Logout %s' => 'Cerrar la sesión %s',

        # Template: CustomerPreferences

        # Template: CustomerRichTextEditor
        'Split Quote' => '',

        # Template: CustomerTicketMessage
        'Service level agreement' => 'Acuerdo de nivel de servicio',

        # Template: CustomerTicketOverview
        'Welcome!' => 'Bienvenido',
        'Please click the button below to create your first ticket.' => 'Pulse el botón inferior para crear su primer ticket.',
        'Create your first ticket' => 'Cree su primer ticket',

        # Template: CustomerTicketPrint
        'Ticket Print' => 'Imprimir el ticket',
        'Ticket Dynamic Fields' => 'Campos dinámicos del ticket',

        # Template: CustomerTicketProcess

        # Template: CustomerTicketProcessNavigationBar

        # Template: CustomerTicketSearch
        'Profile' => 'Perfil',
        'e. g. 10*5155 or 105658*' => 'ej: 10*5155 or 105658*',
        'Fulltext search in tickets (e. g. "John*n" or "Will*")' => 'Búsqueda de texto completo en los tickets (vg «Juan*n» o «Guillermo*»)',
        'Carbon Copy' => 'Copia carbón',
        'Types' => 'Tipos',
        'Time restrictions' => 'Restricciones de tiempo',
        'No time settings' => 'Sin ajustes de tiempo',
        'Only tickets created' => 'Sólo los tickets creados',
        'Only tickets created between' => 'Sólo los tickets creados entre',
        'Ticket archive system' => 'Sistema de archivo de tickets',
        'Save search as template?' => '¿Guardar la búsqueda como una plantilla?',
        'Save as Template?' => '¿Guardar como plantilla?',
        'Save as Template' => 'Guardar como plantilla',
        'Template Name' => 'Nombre de la plantilla',
        'Pick a profile name' => 'Elija un nombre de perfil',
        'Output to' => 'Formato de salida',

        # Template: CustomerTicketSearchOpenSearchDescription

        # Template: CustomerTicketSearchResultPrint

        # Template: CustomerTicketSearchResultShort
        'of' => 'de',
        'Page' => 'Página',
        'Search Results for' => 'Resultados de la búsqueda de',

        # Template: CustomerTicketZoom
        'Expand article' => 'Expandir el artículo',
        'Next Steps' => 'Siguientes pasos',
        'Reply' => 'Contestar',

        # Template: CustomerWarning

        # Template: DashboardEventsTicketCalendar
        'All-day' => '',
        'Sunday' => 'Domingo',
        'Monday' => 'Lunes',
        'Tuesday' => 'Martes',
        'Wednesday' => 'Miércoles',
        'Thursday' => 'Jueves',
        'Friday' => 'Viernes',
        'Saturday' => 'Sábado',
        'Su' => 'Do',
        'Mo' => 'Lu',
        'Tu' => 'Ma',
        'We' => 'Mi',
        'Th' => 'Ju',
        'Fr' => 'Vi',
        'Sa' => 'Sá',
        'Event Information' => 'Información del evento',
        'Ticket fields' => 'Campos del ticket',
        'Dynamic fields' => 'Campos dinámicos',

        # Template: Datepicker
        'Invalid date (need a future date)!' => 'Fecha no válida (se necesita una fecha futura)',
        'Previous' => 'Anterior',
        'Open date selection' => 'Abrir selección de fecha',

        # Template: Error
        'Oops! An Error occurred.' => '¡Ups! Se ha producido un error.',
        'Error Message' => 'Mensaje de error',
        'You can' => 'Puede',
        'Send a bugreport' => 'Enviar un informe de error',
        'go back to the previous page' => 'retroceder a la página anterior',
        'Error Details' => 'Detalles del error',

        # Template: Footer
        'Top of page' => 'Parte superior de la página',

        # Template: FooterJS
        'If you now leave this page, all open popup windows will be closed, too!' =>
            'Si deja esta página ahora, también se cerrarán todas las ventanas emergentes abiertas.',
        'A popup of this screen is already open. Do you want to close it and load this one instead?' =>
            'Ya está abierta una ventana emergente de esta pantalla. ¿Desea cerrarla y cargar ésta en su lugar?',
        'Please enter at least one search value or * to find anything.' =>
            'Introduzca al menos un valor de búsqueda, o * para buscar todo.',
        'Please check the fields marked as red for valid inputs.' => 'Compruebe que los campos marcados en rojo tienen datos válidos.',

        # Template: FooterSmall

        # Template: HTMLHead

        # Template: HTMLHeadBlockEvents

        # Template: Header
        'You are logged in as' => 'Ha iniciado sesión como',

        # Template: HeaderSmall

        # Template: Installer
        'JavaScript not available' => 'JavaScript no disponible',
        'Database Settings' => 'Ajustes de la base de datos',
        'General Specifications and Mail Settings' => 'Indicaciones generales y ajustes del correo',
        'Welcome to %s' => 'Bienvenido a %s',
        'Web site' => 'Sitio web',
        'Mail check successful.' => 'Se ha verificado el correo con éxito.',
        'Error in the mail settings. Please correct and try again.' => 'Error en los ajustes del correo. Corríjalos e inténtelo de nuevo.',

        # Template: InstallerConfigureMail
        'Configure Outbound Mail' => 'Configurar el correo saliente',
        'Outbound mail type' => 'Tipo de correo saliente',
        'Select outbound mail type.' => 'Seleccionar el tipo de correo saliente',
        'Outbound mail port' => 'Puero del correo saliente',
        'Select outbound mail port.' => 'Seleccionar el puerto del coreo saliente',
        'SMTP host' => 'Servidor SMTP',
        'SMTP host.' => 'Servidor SMTP.',
        'SMTP authentication' => 'Autenticación SMTP',
        'Does your SMTP host need authentication?' => '¿Su servidor SMTP necesita autenticación?',
        'SMTP auth user' => 'Usuario para la autenticación SMTP',
        'Username for SMTP auth.' => 'Nombre de usuario para la autenticación SMTP.',
        'SMTP auth password' => 'Contraseña para la autenticación SMTP',
        'Password for SMTP auth.' => 'Contraseña para la autenticación SMTP.',
        'Configure Inbound Mail' => 'Configurar el correo entrante',
        'Inbound mail type' => 'Tipo de correo entrante',
        'Select inbound mail type.' => 'Seleccionar el tipo de correo entrante.',
        'Inbound mail host' => 'Servidor de correo entrante',
        'Inbound mail host.' => 'Servidor de correo entrante.',
        'Inbound mail user' => 'Usuario de correo entrante',
        'User for inbound mail.' => 'Usuario para el correo entrante',
        'Inbound mail password' => 'Contraseña para el correo entrante',
        'Password for inbound mail.' => 'Contraseña para el correo entrante.',
        'Result of mail configuration check' => 'Resultado de la verificación de la configuración del correo',
        'Check mail configuration' => 'Comprobar la configuración del correo',
        'Skip this step' => 'Omitir este paso',

        # Template: InstallerDBResult
        'Database setup successful!' => '¡Base de datos configurada con éxito!',

        # Template: InstallerDBStart
        'Install Type' => 'Tipo de instalación',
        'Create a new database for OTRS' => 'Crear una nueva base de datos para OTRS',
        'Use an existing database for OTRS' => 'Usar una base de datos existente para OTRS',

        # Template: InstallerDBmssql
        'Database name' => 'Nombre de la base de datos',
        'Check database settings' => 'Verificar los ajustes de la base de datos',
        'Result of database check' => 'Resultado de la verificación de la base de datos',
        'Database check successful.' => 'Se ha verificado la base de datos con éxito.',
        'Database User' => 'Usuario de la base de datos',
        'New' => 'Nuevo',
        'A new database user with limited permissions will be created for this OTRS system.' =>
            'Se creará un nuevo usuario de la base de datos con permisos limitados para este sistema OTRS.',
        'Repeat Password' => 'Repita la contraseña',
        'Generated password' => 'Contraseña generada',

        # Template: InstallerDBmysql
        'Passwords do not match' => 'Las contraseñas no coinciden',

        # Template: InstallerDBoracle
        'SID' => 'SID',
        'Port' => 'Puerto',

        # Template: InstallerDBpostgresql

        # Template: InstallerFinish
        'To be able to use OTRS you have to enter the following line in your command line (Terminal/Shell) as root.' =>
            'Para poder utilizar OTRS debe escribir la siguiente línea en la consola de sistema (Terminal/Shell) como usuario root',
        'Restart your webserver' => 'Reinicie su servidor web',
        'After doing so your OTRS is up and running.' => 'Después de hacer esto, su OTRS estará activo y ejecutándose',
        'Start page' => 'Página de inicio',
        'Your OTRS Team' => 'Su equipo OTRS',

        # Template: InstallerLicense
        'Accept license' => 'Aceptar la licencia',
        'Don\'t accept license' => 'No aceptar la licencia',

        # Template: InstallerLicenseText

        # Template: InstallerSystem
        'The identifier of the system. Each ticket number and each HTTP session ID contain this number.' =>
            'El identificador del sistema. Cada número de ticket y cada identificador de sesión HTTP contienen este número.',
        'System FQDN' => 'FQDN del sistema',
        'Fully qualified domain name of your system.' => 'Nombre de dominio totalmente cualificado de su sistema.',
        'AdminEmail' => 'Correo del administrador.',
        'Email address of the system administrator.' => 'Dirección de correo electrónico del administrador del sistema.',
        'Organization' => 'Organización',
        'Log' => 'Registro',
        'LogModule' => 'Módulo de registro',
        'Log backend to use.' => 'Motor de registro a usar.',
        'LogFile' => 'Fichero de registro',
        'Webfrontend' => 'Interfaz web',
        'Default language' => 'Idioma predeterminado',
        'Default language.' => 'Idioma predeterminado.',
        'CheckMXRecord' => 'Verificar los registros MX',
        'Email addresses that are manually entered are checked against the MX records found in DNS. Don\'t use this option if your DNS is slow or does not resolve public addresses.' =>
            'Las direcciones de correo introducidas manualmente se verifican contra los registros MX encontrados en el DNS. No utilice esta opción si su DNS es lento o no resuelve direcciones públicas.',

        # Template: LinkObject
        'Object#' => 'Objeto nº',
        'Add links' => 'Añadir enlaces',
        'Delete links' => 'Borrar enlaces',

        # Template: Login
        'Lost your password?' => '¿Perdió su contraseña?',
        'Request New Password' => 'Solicitar nueva contraseña',
        'Back to login' => 'Volver al inicio de sesión',

        # Template: Motd
        'Message of the Day' => 'Mensaje del día',

        # Template: NoPermission
        'Insufficient Rights' => 'Derechos insuficientes',
        'Back to the previous page' => 'Volver a la página anterior',

        # Template: Notify

        # Template: Pagination
        'Show first page' => 'Mostrar la primera página',
        'Show previous pages' => 'Mostrar las páginas anteriores',
        'Show page %s' => 'Mostrar la página %s',
        'Show next pages' => 'Mostrar las siguientes páginas',
        'Show last page' => 'Mostrar la última página',

        # Template: PictureUpload
        'Need FormID!' => 'Se necesita el identificador del formulario',
        'No file found!' => 'No se encontró ningún fichero.',
        'The file is not an image that can be shown inline!' => 'Este fichero no es una imagen que se pueda mostrar.',

        # Template: PrintFooter

        # Template: PrintHeader
        'printed by' => 'impreso por',

        # Template: PublicDefault

        # Template: Redirect

        # Template: RichTextEditor

        # Template: SpellingInline

        # Template: Test
        'OTRS Test Page' => 'Página de prueba de OTRS',
        'Welcome %s' => 'Bienvenido %s',
        'Counter' => 'Contador',

        # Template: Warning
        'Go back to the previous page' => 'Volver a la página anterior',

        # SysConfig
        '(UserLogin) Firstname Lastname' => '',
        '(UserLogin) Lastname, Firstname' => '',
        'ACL module that allows closing parent tickets only if all its children are already closed ("State" shows which states are not available for the parent ticket until all child tickets are closed).' =>
            '',
        'Access Control Lists (ACL)' => '',
        'AccountedTime' => '',
        'Activates a blinking mechanism of the queue that contains the oldest ticket.' =>
            '',
        'Activates lost password feature for agents, in the agent interface.' =>
            '',
        'Activates lost password feature for customers.' => '',
        'Activates support for customer groups.' => '',
        'Activates the article filter in the zoom view to specify which articles should be shown.' =>
            '',
        'Activates the available themes on the system. Value 1 means active, 0 means inactive.' =>
            '',
        'Activates the ticket archive system search in the customer interface.' =>
            '',
        'Activates the ticket archive system to have a faster system by moving some tickets out of the daily scope. To search for these tickets, the archive flag has to be enabled in the ticket search.' =>
            '',
        'Activates time accounting.' => '',
        'Adds a suffix with the actual year and month to the OTRS log file. A logfile for every month will be created.' =>
            '',
        'Adds customers email addresses to recipients in the ticket compose screen of the agent interface. The customers email address won\'t be added if the article type is email-internal.' =>
            '',
        'Adds the one time vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' =>
            '',
        'Adds the one time vacation days. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' =>
            '',
        'Adds the permanent vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' =>
            '',
        'Adds the permanent vacation days. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' =>
            '',
        'Agent Notifications' => '',
        'Agent interface article notification module to check PGP.' => '',
        'Agent interface article notification module to check S/MIME.' =>
            '',
        'Agent interface module to access CIC search via nav bar.' => '',
        'Agent interface module to access fulltext search via nav bar.' =>
            '',
        'Agent interface module to access search profiles via nav bar.' =>
            '',
        'Agent interface module to check incoming emails in the Ticket-Zoom-View if the S/MIME-key is available and true.' =>
            '',
        'Agent interface notification module to check the used charset.' =>
            '',
        'Agent interface notification module to see the number of tickets an agent is responsible for.' =>
            '',
        'Agent interface notification module to see the number of watched tickets.' =>
            '',
        'Agents <-> Groups' => '',
        'Agents <-> Roles' => '',
        'All customer users of a CustomerID' => '',
        'Allows adding notes in the close ticket screen of the agent interface.' =>
            '',
        'Allows adding notes in the ticket free text screen of the agent interface.' =>
            '',
        'Allows adding notes in the ticket note screen of the agent interface.' =>
            '',
        'Allows adding notes in the ticket owner screen of a zoomed ticket in the agent interface.' =>
            '',
        'Allows adding notes in the ticket pending screen of a zoomed ticket in the agent interface.' =>
            '',
        'Allows adding notes in the ticket priority screen of a zoomed ticket in the agent interface.' =>
            '',
        'Allows adding notes in the ticket responsible screen of the agent interface.' =>
            '',
        'Allows agents to exchange the axis of a stat if they generate one.' =>
            '',
        'Allows agents to generate individual-related stats.' => '',
        'Allows choosing between showing the attachments of a ticket in the browser (inline) or just make them downloadable (attachment).' =>
            '',
        'Allows choosing the next compose state for customer tickets in the customer interface.' =>
            '',
        'Allows customers to change the ticket priority in the customer interface.' =>
            '',
        'Allows customers to set the ticket SLA in the customer interface.' =>
            '',
        'Allows customers to set the ticket priority in the customer interface.' =>
            '',
        'Allows customers to set the ticket queue in the customer interface. If this is set to \'No\', QueueDefault should be configured.' =>
            '',
        'Allows customers to set the ticket service in the customer interface.' =>
            '',
        'Allows customers to set the ticket type in the customer interface. If this is set to \'No\', TicketTypeDefault should be configured.' =>
            '',
        'Allows default services to be selected also for non existing customers.' =>
            '',
        'Allows defining new types for ticket (if ticket type feature is enabled).' =>
            '',
        'Allows defining services and SLAs for tickets (e. g. email, desktop, network, ...), and escalation attributes for SLAs (if ticket service/SLA feature is enabled).' =>
            '',
        'Allows extended search conditions in ticket search of the agent interface. With this feature you can search e. g. with this kind of conditions like "(key1&&key2)" or "(key1||key2)".' =>
            '',
        'Allows extended search conditions in ticket search of the customer interface. With this feature you can search w. g. with this kind of conditions like "(key1&&key2)" or "(key1||key2)".' =>
            '',
        'Allows having a medium format ticket overview (CustomerInfo => 1 - shows also the customer information).' =>
            '',
        'Allows having a small format ticket overview (CustomerInfo => 1 - shows also the customer information).' =>
            '',
        'Allows invalid agents to generate individual-related stats.' => '',
        'Allows the administrators to login as other customers, via the customer user administration panel.' =>
            '',
        'Allows the administrators to login as other users, via the users administration panel.' =>
            '',
        'Allows to set a new ticket state in the move ticket screen of the agent interface.' =>
            '',
        'ArticleTree' => '',
        'Attachments <-> Templates' => '',
        'Auto Responses <-> Queues' => '',
        'Automated line break in text messages after x number of chars.' =>
            '',
        'Automatically lock and set owner to current Agent after opening the move ticket screen of the agent interface.' =>
            '',
        'Automatically lock and set owner to current Agent after selecting for an Bulk Action.' =>
            '',
        'Automatically sets the owner of a ticket as the responsible for it (if ticket responsible feature is enabled).' =>
            '',
        'Automatically sets the responsible of a ticket (if it is not set yet) after the first owner update.' =>
            '',
        'Balanced white skin by Felix Niklas (slim version).' => '',
        'Balanced white skin by Felix Niklas.' => '',
        'Basic fulltext index settings. Execute "bin/otrs.RebuildFulltextIndex.pl" in order to generate a new index.' =>
            '',
        'Blocks all the incoming emails that do not have a valid ticket number in subject with From: @example.com address.' =>
            '',
        'Builds an article index right after the article\'s creation.' =>
            '',
        'CMD example setup. Ignores emails where external CMD returns some output on STDOUT (email will be piped into STDIN of some.bin).' =>
            '',
        'Cache time in seconds for agent authentication in the GenericInterface.' =>
            '',
        'Cache time in seconds for customer authentication in the GenericInterface.' =>
            '',
        'Cache time in seconds for the DB ACL backend.' => '',
        'Cache time in seconds for the DB process backend.' => '',
        'Cache time in seconds for the SSL certificate attributes.' => '',
        'Cache time in seconds for the ticket process navigation bar output module.' =>
            '',
        'Cache time in seconds for the web service config backend.' => '',
        'Change password' => '',
        'Change queue!' => '',
        'Change the customer for this ticket' => 'Cambiar el cliente de este ticket',
        'Change the free fields for this ticket' => 'Cambiar los campos libres de este ticket',
        'Change the priority for this ticket' => 'Cambiar la prioridad de este ticket',
        'Change the responsible person for this ticket' => 'Cambiar la persona responsable de este ticket',
        'Changes the owner of tickets to everyone (useful for ASP). Normally only agent with rw permissions in the queue of the ticket will be shown.' =>
            '',
        'Checkbox' => '',
        'Checks the SystemID in ticket number detection for follow-ups (use "No" if SystemID has been changed after using the system).' =>
            '',
        'Closed tickets of customer' => '',
        'Column ticket filters for Ticket Overviews type "Small".' => '',
        'Columns that can be filtered in the escalation view of the agent interface. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed.' =>
            '',
        'Columns that can be filtered in the locked view of the agent interface. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed.' =>
            '',
        'Columns that can be filtered in the queue view of the agent interface. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed.' =>
            '',
        'Columns that can be filtered in the responsible view of the agent interface. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed.' =>
            '',
        'Columns that can be filtered in the status view of the agent interface. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed.' =>
            '',
        'Columns that can be filtered in the ticket search result view of the agent interface. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed.' =>
            '',
        'Columns that can be filtered in the watch view of the agent interface. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed.' =>
            '',
        'Comment for new history entries in the customer interface.' => '',
        'Company Status' => '',
        'Company Tickets' => '',
        'Company name which will be included in outgoing emails as an X-Header.' =>
            '',
        'Configure Processes.' => '',
        'Configure and manage ACLs.' => '',
        'Configure your own log text for PGP.' => '',
        'Configures a default TicketDynamicField setting. "Name" defines the dynamic field which should be used, "Value" is the data that will be set, and "Event" defines the trigger event. Please check the developer manual (http://doc.otrs.org/), chapter "Ticket Event Module".' =>
            '',
        'Controls if customers have the ability to sort their tickets.' =>
            '',
        'Controls if more than one from entry can be set in the new phone ticket in the agent interface.' =>
            '',
        'Controls if the admin is allowed to make changes to the database via AdminSelectBox.' =>
            '',
        'Controls if the ticket and article seen flags are removed when a ticket is archived.' =>
            '',
        'Converts HTML mails into text messages.' => '',
        'Create New process ticket' => '',
        'Create and manage Service Level Agreements (SLAs).' => '',
        'Create and manage agents.' => '',
        'Create and manage attachments.' => '',
        'Create and manage customer users.' => '',
        'Create and manage customers.' => '',
        'Create and manage dynamic fields.' => '',
        'Create and manage event based notifications.' => '',
        'Create and manage groups.' => '',
        'Create and manage queues.' => '',
        'Create and manage responses that are automatically sent.' => '',
        'Create and manage roles.' => '',
        'Create and manage salutations.' => '',
        'Create and manage services.' => '',
        'Create and manage signatures.' => '',
        'Create and manage templates.' => '',
        'Create and manage ticket priorities.' => '',
        'Create and manage ticket states.' => '',
        'Create and manage ticket types.' => '',
        'Create and manage web services.' => '',
        'Create new email ticket and send this out (outbound)' => 'Crear nuevo ticket por correo y enviarlo (saliente)',
        'Create new phone ticket (inbound)' => 'Crear nuevo ticket telefónico (entrante)',
        'Create new process ticket' => '',
        'Custom text for the page shown to customers that have no tickets yet.' =>
            '',
        'Customer Company Administration' => 'Administración de las empresas cliente',
        'Customer Company Administration.' => '',
        'Customer Company Information' => 'Información de la empresa cliente',
        'Customer Information Center.' => '',
        'Customer User <-> Groups' => '',
        'Customer User <-> Services' => '',
        'Customer User Administration' => 'Administración de los usuarios cliente',
        'Customer User Administration.' => '',
        'Customer Users' => 'Clientes',
        'Customer item (icon) which shows the closed tickets of this customer as info block. Setting CustomerUserLogin to 1 searches for tickets based on login name rather than CustomerID.' =>
            '',
        'Customer item (icon) which shows the open tickets of this customer as info block. Setting CustomerUserLogin to 1 searches for tickets based on login name rather than CustomerID.' =>
            '',
        'CustomerName' => '',
        'Customers <-> Groups' => '',
        'Data used to export the search result in CSV format.' => '',
        'Date / Time' => '',
        'Debugs the translation set. If this is set to "Yes" all strings (text) without translations are written to STDERR. This can be helpful when you are creating a new translation file. Otherwise, this option should remain set to "No".' =>
            '',
        'Default ACL values for ticket actions.' => '',
        'Default ProcessManagement entity prefixes for entity IDs that are automatically generated.' =>
            '',
        'Default data to use on attribute for ticket search screen. Example: "TicketCreateTimePointFormat=year;TicketCreateTimePointStart=Last;TicketCreateTimePoint=2;".' =>
            '',
        'Default data to use on attribute for ticket search screen. Example: "TicketCreateTimeStartYear=2010;TicketCreateTimeStartMonth=10;TicketCreateTimeStartDay=4;TicketCreateTimeStopYear=2010;TicketCreateTimeStopMonth=11;TicketCreateTimeStopDay=3;".' =>
            '',
        'Default loop protection module.' => '',
        'Default queue ID used by the system in the agent interface.' => '',
        'Default skin for OTRS 3.0 interface.' => '',
        'Default skin for the agent interface (slim version).' => '',
        'Default skin for the agent interface.' => '',
        'Default ticket ID used by the system in the agent interface.' =>
            '',
        'Default ticket ID used by the system in the customer interface.' =>
            '',
        'Default value for NameX' => '',
        'Define a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' =>
            '',
        'Define a mapping between variables of the customer user data (keys) and dynamic fields of a ticket (values). The purpose is to store customer user data in ticket dynamic fields. The dynamic fields must be present in the system and should be enabled for AgentTicketFreeText, so that they can be set/updated manually by the agent. They mustn\'t be enabled for AgentTicketPhone, AgentTicketEmail and AgentTicketCustomer. If they were, they would have precedence over the automatically set values. To use this mapping, you have to also activate the next setting below.' =>
            '',
        'Define dynamic field name for end time. This field has to be manually added to the system as Ticket: "Date / Time" and must be activated in ticket creation screens and/or in any other ticket action screens.' =>
            '',
        'Define dynamic field name for start time. This field has to be manually added to the system as Ticket: "Date / Time" and must be activated in ticket creation screens and/or in any other ticket action screens.' =>
            '',
        'Define the max depth of queues.' => '',
        'Define the start day of the week for the date picker.' => '',
        'Defines a customer item, which generates a LinkedIn icon at the end of a customer info block.' =>
            '',
        'Defines a customer item, which generates a XING icon at the end of a customer info block.' =>
            '',
        'Defines a customer item, which generates a google icon at the end of a customer info block.' =>
            '',
        'Defines a customer item, which generates a google maps icon at the end of a customer info block.' =>
            '',
        'Defines a default list of words, that are ignored by the spell checker.' =>
            '',
        'Defines a filter for html output to add links behind CVE numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' =>
            '',
        'Defines a filter for html output to add links behind MSBulletin numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' =>
            '',
        'Defines a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' =>
            '',
        'Defines a filter for html output to add links behind bugtraq numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' =>
            '',
        'Defines a filter to process the text in the articles, in order to highlight predefined keywords.' =>
            '',
        'Defines a regular expression that excludes some addresses from the syntax check (if "CheckEmailAddresses" is set to "Yes"). Please enter a regex in this field for email addresses, that aren\'t syntactically valid, but are necessary for the system (i.e. "root@localhost").' =>
            '',
        'Defines a regular expression that filters all email addresses that should not be used in the application.' =>
            '',
        'Defines a useful module to load specific user options or to display news.' =>
            '',
        'Defines all the X-headers that should be scanned.' => '',
        'Defines all the languages that are available to the application. The Key/Content pair links the front-end display name to the appropriate language PM file. The "Key" value should be the base-name of the PM file (i.e. de.pm is the file, then de is the "Key" value). The "Content" value should be the display name for the front-end. Specify any own-defined language here (see the developer documentation http://doc.otrs.org/ for more infomation). Please remember to use the HTML equivalents for non-ASCII characters (i.e. for the German oe = o umlaut, it is necessary to use the &ouml; symbol).' =>
            '',
        'Defines all the parameters for the RefreshTime object in the customer preferences of the customer interface.' =>
            '',
        'Defines all the parameters for the ShownTickets object in the customer preferences of the customer interface.' =>
            '',
        'Defines all the parameters for this item in the customer preferences.' =>
            '',
        'Defines all the possible stats output formats.' => '',
        'Defines an alternate URL, where the login link refers to.' => '',
        'Defines an alternate URL, where the logout link refers to.' => '',
        'Defines an alternate login URL for the customer panel..' => '',
        'Defines an alternate logout URL for the customer panel.' => '',
        'Defines an external link to the database of the customer (e.g. \'http://yourhost/customer.php?CID=$Data{"CustomerID"}\' or \'\').' =>
            '',
        'Defines from which ticket attributes the agent can select the result order.' =>
            '',
        'Defines how the From field from the emails (sent from answers and email tickets) should look like.' =>
            '',
        'Defines if a pre-sorting by priority should be done in the queue view.' =>
            '',
        'Defines if a ticket lock is required in the close ticket screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
            '',
        'Defines if a ticket lock is required in the ticket bounce screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
            '',
        'Defines if a ticket lock is required in the ticket compose screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
            '',
        'Defines if a ticket lock is required in the ticket forward screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
            '',
        'Defines if a ticket lock is required in the ticket free text screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
            '',
        'Defines if a ticket lock is required in the ticket merge screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
            '',
        'Defines if a ticket lock is required in the ticket note screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
            '',
        'Defines if a ticket lock is required in the ticket owner screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
            '',
        'Defines if a ticket lock is required in the ticket pending screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
            '',
        'Defines if a ticket lock is required in the ticket phone inbound screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
            '',
        'Defines if a ticket lock is required in the ticket phone outbound screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
            '',
        'Defines if a ticket lock is required in the ticket priority screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
            '',
        'Defines if a ticket lock is required in the ticket responsible screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
            '',
        'Defines if a ticket lock is required to change the customer of a ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
            '',
        'Defines if composed messages have to be spell checked in the agent interface.' =>
            '',
        'Defines if the enhanced mode should be used (enables use of table, replace, subscript, superscript, paste from word, etc.).' =>
            '',
        'Defines if the list for filters should be retrieve just from current tickets in system. Just for clarification, Customers list will always came from system\'s tickets.' =>
            '',
        'Defines if time accounting is mandatory in the agent interface.' =>
            '',
        'Defines if time accounting must be set to all tickets in bulk action.' =>
            '',
        'Defines queues that\'s tickets are used for displaying as calendar events.' =>
            '',
        'Defines scheduler PID update time in seconds.' => '',
        'Defines scheduler sleep time in seconds after processing all available tasks (floating point number).' =>
            '',
        'Defines the IP regular expression for accessing the local repository. You need to enable this to have access to your local repository and the package::RepositoryList is required on the remote host.' =>
            '',
        'Defines the URL CSS path.' => '',
        'Defines the URL base path of icons, CSS and Java Script.' => '',
        'Defines the URL image path of icons for navigation.' => '',
        'Defines the URL java script path.' => '',
        'Defines the URL rich text editor path.' => '',
        'Defines the address of a dedicated DNS server, if necessary, for the "CheckMXRecord" look-ups.' =>
            '',
        'Defines the body text for notification mails sent to agents, about new password (after using this link the new password will be sent).' =>
            '',
        'Defines the body text for notification mails sent to agents, with token about new requested password (after using this link the new password will be sent).' =>
            '',
        'Defines the body text for notification mails sent to customers, about new account.' =>
            '',
        'Defines the body text for notification mails sent to customers, about new password (after using this link the new password will be sent).' =>
            '',
        'Defines the body text for notification mails sent to customers, with token about new requested password (after using this link the new password will be sent).' =>
            '',
        'Defines the body text for rejected emails.' => '',
        'Defines the boldness of the line drawed by the graph.' => '',
        'Defines the calendar width in percent. Default is 95%.' => '',
        'Defines the colors for the graphs.' => '',
        'Defines the column to store the keys for the preferences table.' =>
            '',
        'Defines the config options for the autocompletion feature.' => '',
        'Defines the config parameters of this item, to be shown in the preferences view.' =>
            '',
        'Defines the config parameters of this item, to be shown in the preferences view. Take care to maintain the dictionaries installed in the system in the data section.' =>
            '',
        'Defines the connections for http/ftp, via a proxy.' => '',
        'Defines the date input format used in forms (option or input fields).' =>
            '',
        'Defines the default CSS used in rich text editors.' => '',
        'Defines the default auto response type of the article for this operation.' =>
            '',
        'Defines the default body of a note in the ticket free text screen of the agent interface.' =>
            '',
        'Defines the default front-end (HTML) theme to be used by the agents and customers. If you like, you can add your own theme. Please refer the administrator manual located at http://doc.otrs.org/.' =>
            '',
        'Defines the default front-end language. All the possible values are determined by the available language files on the system (see the next setting).' =>
            '',
        'Defines the default history type in the customer interface.' => '',
        'Defines the default maximum number of X-axis attributes for the time scale.' =>
            '',
        'Defines the default maximum number of search results shown on the overview page.' =>
            '',
        'Defines the default next state for a ticket after customer follow up in the customer interface.' =>
            '',
        'Defines the default next state of a ticket after adding a note, in the close ticket screen of the agent interface.' =>
            '',
        'Defines the default next state of a ticket after adding a note, in the ticket bulk screen of the agent interface.' =>
            '',
        'Defines the default next state of a ticket after adding a note, in the ticket free text screen of the agent interface.' =>
            '',
        'Defines the default next state of a ticket after adding a note, in the ticket note screen of the agent interface.' =>
            '',
        'Defines the default next state of a ticket after adding a note, in the ticket owner screen of a zoomed ticket in the agent interface.' =>
            '',
        'Defines the default next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface.' =>
            '',
        'Defines the default next state of a ticket after adding a note, in the ticket priority screen of a zoomed ticket in the agent interface.' =>
            '',
        'Defines the default next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.' =>
            '',
        'Defines the default next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.' =>
            '',
        'Defines the default next state of a ticket after being forwarded, in the ticket forward screen of the agent interface.' =>
            '',
        'Defines the default next state of a ticket if it is composed / answered in the ticket compose screen of the agent interface.' =>
            '',
        'Defines the default note body text for phone tickets in the ticket phone inbound screen of the agent interface.' =>
            '',
        'Defines the default note body text for phone tickets in the ticket phone outbound screen of the agent interface.' =>
            '',
        'Defines the default priority of follow up customer tickets in the ticket zoom screen in the customer interface.' =>
            '',
        'Defines the default priority of new customer tickets in the customer interface.' =>
            '',
        'Defines the default priority of new tickets.' => '',
        'Defines the default queue for new customer tickets in the customer interface.' =>
            '',
        'Defines the default selection at the drop down menu for dynamic objects (Form: Common Specification).' =>
            '',
        'Defines the default selection at the drop down menu for permissions (Form: Common Specification).' =>
            '',
        'Defines the default selection at the drop down menu for stats format (Form: Common Specification). Please insert the format key (see Stats::Format).' =>
            '',
        'Defines the default sender type for phone tickets in the ticket phone inbound screen of the agent interface.' =>
            '',
        'Defines the default sender type for phone tickets in the ticket phone outbound screen of the agent interface.' =>
            '',
        'Defines the default sender type for tickets in the ticket zoom screen of the customer interface.' =>
            '',
        'Defines the default shown ticket search attribute for ticket search screen.' =>
            '',
        'Defines the default shown ticket search attribute for ticket search screen. Example: "Key" must have the name of the Dynamic Field in this case \'X\', "Content" must have the value of the Dynamic Field depending on the Dynamic Field type,  Text: \'a text\', Dropdown: \'1\', Date/Time: \'Search_DynamicField_XTimeSlotStartYear=1974; Search_DynamicField_XTimeSlotStartMonth=01; Search_DynamicField_XTimeSlotStartDay=26; Search_DynamicField_XTimeSlotStartHour=00; Search_DynamicField_XTimeSlotStartMinute=00; Search_DynamicField_XTimeSlotStartSecond=00; Search_DynamicField_XTimeSlotStopYear=2013; Search_DynamicField_XTimeSlotStopMonth=01; Search_DynamicField_XTimeSlotStopDay=26; Search_DynamicField_XTimeSlotStopHour=23; Search_DynamicField_XTimeSlotStopMinute=59; Search_DynamicField_XTimeSlotStopSecond=59;\' and or \'Search_DynamicField_XTimePointFormat=week; Search_DynamicField_XTimePointStart=Before; Search_DynamicField_XTimePointValue=7\';.' =>
            '',
        'Defines the default sort criteria for all queues displayed in the queue view.' =>
            '',
        'Defines the default sort order for all queues in the queue view, after priority sort.' =>
            '',
        'Defines the default spell checker dictionary.' => '',
        'Defines the default state of new customer tickets in the customer interface.' =>
            '',
        'Defines the default state of new tickets.' => '',
        'Defines the default subject for phone tickets in the ticket phone inbound screen of the agent interface.' =>
            '',
        'Defines the default subject for phone tickets in the ticket phone outbound screen of the agent interface.' =>
            '',
        'Defines the default subject of a note in the ticket free text screen of the agent interface.' =>
            '',
        'Defines the default ticket attribute for ticket sorting in a ticket search of the customer interface.' =>
            '',
        'Defines the default ticket attribute for ticket sorting in the escalation view of the agent interface.' =>
            '',
        'Defines the default ticket attribute for ticket sorting in the locked ticket view of the agent interface.' =>
            '',
        'Defines the default ticket attribute for ticket sorting in the responsible view of the agent interface.' =>
            '',
        'Defines the default ticket attribute for ticket sorting in the status view of the agent interface.' =>
            '',
        'Defines the default ticket attribute for ticket sorting in the watch view of the agent interface.' =>
            '',
        'Defines the default ticket attribute for ticket sorting of the ticket search result of the agent interface.' =>
            '',
        'Defines the default ticket attribute for ticket sorting of the ticket search result of this operation.' =>
            '',
        'Defines the default ticket bounced notification for customer/sender in the ticket bounce screen of the agent interface.' =>
            '',
        'Defines the default ticket next state after adding a phone note in the ticket phone inbound screen of the agent interface.' =>
            '',
        'Defines the default ticket next state after adding a phone note in the ticket phone outbound screen of the agent interface.' =>
            '',
        'Defines the default ticket order (after priority sort) in the escalation view of the agent interface. Up: oldest on top. Down: latest on top.' =>
            '',
        'Defines the default ticket order (after priority sort) in the status view of the agent interface. Up: oldest on top. Down: latest on top.' =>
            '',
        'Defines the default ticket order in the responsible view of the agent interface. Up: oldest on top. Down: latest on top.' =>
            '',
        'Defines the default ticket order in the ticket locked view of the agent interface. Up: oldest on top. Down: latest on top.' =>
            '',
        'Defines the default ticket order in the ticket search result of the agent interface. Up: oldest on top. Down: latest on top.' =>
            '',
        'Defines the default ticket order in the ticket search result of the this operation. Up: oldest on top. Down: latest on top.' =>
            '',
        'Defines the default ticket order in the watch view of the agent interface. Up: oldest on top. Down: latest on top.' =>
            '',
        'Defines the default ticket order of a search result in the customer interface. Up: oldest on top. Down: latest on top.' =>
            '',
        'Defines the default ticket priority in the close ticket screen of the agent interface.' =>
            '',
        'Defines the default ticket priority in the ticket bulk screen of the agent interface.' =>
            '',
        'Defines the default ticket priority in the ticket free text screen of the agent interface.' =>
            '',
        'Defines the default ticket priority in the ticket note screen of the agent interface.' =>
            '',
        'Defines the default ticket priority in the ticket owner screen of a zoomed ticket in the agent interface.' =>
            '',
        'Defines the default ticket priority in the ticket pending screen of a zoomed ticket in the agent interface.' =>
            '',
        'Defines the default ticket priority in the ticket priority screen of a zoomed ticket in the agent interface.' =>
            '',
        'Defines the default ticket priority in the ticket responsible screen of the agent interface.' =>
            '',
        'Defines the default ticket type for new customer tickets in the customer interface.' =>
            '',
        'Defines the default type for article in the customer interface.' =>
            '',
        'Defines the default type of forwarded message in the ticket forward screen of the agent interface.' =>
            '',
        'Defines the default type of the article for this operation.' => '',
        'Defines the default type of the note in the close ticket screen of the agent interface.' =>
            '',
        'Defines the default type of the note in the ticket bulk screen of the agent interface.' =>
            '',
        'Defines the default type of the note in the ticket free text screen of the agent interface.' =>
            '',
        'Defines the default type of the note in the ticket note screen of the agent interface.' =>
            '',
        'Defines the default type of the note in the ticket owner screen of a zoomed ticket in the agent interface.' =>
            '',
        'Defines the default type of the note in the ticket pending screen of a zoomed ticket in the agent interface.' =>
            '',
        'Defines the default type of the note in the ticket phone inbound screen of the agent interface.' =>
            '',
        'Defines the default type of the note in the ticket phone outbound screen of the agent interface.' =>
            '',
        'Defines the default type of the note in the ticket priority screen of a zoomed ticket in the agent interface.' =>
            '',
        'Defines the default type of the note in the ticket responsible screen of the agent interface.' =>
            '',
        'Defines the default type of the note in the ticket zoom screen of the customer interface.' =>
            '',
        'Defines the default used Frontend-Module if no Action parameter given in the url on the agent interface.' =>
            '',
        'Defines the default used Frontend-Module if no Action parameter given in the url on the customer interface.' =>
            '',
        'Defines the default value for the action parameter for the public frontend. The action parameter is used in the scripts of the system.' =>
            '',
        'Defines the default viewable sender types of a ticket (default: customer).' =>
            '',
        'Defines the dynamic fields that are used for displaying on calendar events.' =>
            '',
        'Defines the filter that processes the text in the articles, in order to highlight URLs.' =>
            '',
        'Defines the format of responses in the ticket compose screen of the agent interface ($QData{"OrigFrom"} is From 1:1, $QData{"OrigFromName"} is only realname of From).' =>
            '',
        'Defines the fully qualified domain name of the system. This setting is used as a variable, OTRS_CONFIG_FQDN which is found in all forms of messaging used by the application, to build links to the tickets within your system.' =>
            '',
        'Defines the groups every customer user will be in (if CustomerGroupSupport is enabled and you don\'t want to manage every user for these groups).' =>
            '',
        'Defines the height for the rich text editor component for this screen. Enter number (pixels) or percent value (relative).' =>
            '',
        'Defines the height for the rich text editor component. Enter number (pixels) or percent value (relative).' =>
            '',
        'Defines the height of the legend.' => '',
        'Defines the history comment for the close ticket screen action, which gets used for ticket history in the agent interface.' =>
            '',
        'Defines the history comment for the email ticket screen action, which gets used for ticket history in the agent interface.' =>
            '',
        'Defines the history comment for the phone ticket screen action, which gets used for ticket history in the agent interface.' =>
            '',
        'Defines the history comment for the ticket free text screen action, which gets used for ticket history.' =>
            '',
        'Defines the history comment for the ticket note screen action, which gets used for ticket history in the agent interface.' =>
            '',
        'Defines the history comment for the ticket owner screen action, which gets used for ticket history in the agent interface.' =>
            '',
        'Defines the history comment for the ticket pending screen action, which gets used for ticket history in the agent interface.' =>
            '',
        'Defines the history comment for the ticket phone inbound screen action, which gets used for ticket history in the agent interface.' =>
            '',
        'Defines the history comment for the ticket phone outbound screen action, which gets used for ticket history in the agent interface.' =>
            '',
        'Defines the history comment for the ticket priority screen action, which gets used for ticket history in the agent interface.' =>
            '',
        'Defines the history comment for the ticket responsible screen action, which gets used for ticket history in the agent interface.' =>
            '',
        'Defines the history comment for the ticket zoom action, which gets used for ticket history in the customer interface.' =>
            '',
        'Defines the history comment for this operation, which gets used for ticket history in the agent interface.' =>
            '',
        'Defines the history type for the close ticket screen action, which gets used for ticket history in the agent interface.' =>
            '',
        'Defines the history type for the email ticket screen action, which gets used for ticket history in the agent interface.' =>
            '',
        'Defines the history type for the phone ticket screen action, which gets used for ticket history in the agent interface.' =>
            '',
        'Defines the history type for the ticket free text screen action, which gets used for ticket history.' =>
            '',
        'Defines the history type for the ticket note screen action, which gets used for ticket history in the agent interface.' =>
            '',
        'Defines the history type for the ticket owner screen action, which gets used for ticket history in the agent interface.' =>
            '',
        'Defines the history type for the ticket pending screen action, which gets used for ticket history in the agent interface.' =>
            '',
        'Defines the history type for the ticket phone inbound screen action, which gets used for ticket history in the agent interface.' =>
            '',
        'Defines the history type for the ticket phone outbound screen action, which gets used for ticket history in the agent interface.' =>
            '',
        'Defines the history type for the ticket priority screen action, which gets used for ticket history in the agent interface.' =>
            '',
        'Defines the history type for the ticket responsible screen action, which gets used for ticket history in the agent interface.' =>
            '',
        'Defines the history type for the ticket zoom action, which gets used for ticket history in the customer interface.' =>
            '',
        'Defines the history type for this operation, which gets used for ticket history in the agent interface.' =>
            '',
        'Defines the hours and week days of the indicated calendar, to count the working time.' =>
            '',
        'Defines the hours and week days to count the working time.' => '',
        'Defines the key to be checked with Kernel::Modules::AgentInfo module. If this user preferences key is true, the message is accepted by the system.' =>
            '',
        'Defines the key to check with CustomerAccept. If this user preferences key is true, then the message is accepted by the system.' =>
            '',
        'Defines the legend font in graphs (place custom fonts in var/fonts).' =>
            '',
        'Defines the link type \'Normal\'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.' =>
            '',
        'Defines the link type \'ParentChild\'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.' =>
            '',
        'Defines the link type groups. The link types of the same group cancel one another. Example: If ticket A is linked per a \'Normal\' link with ticket B, then these tickets could not be additionally linked with link of a \'ParentChild\' relationship.' =>
            '',
        'Defines the list of online repositories. Another installations can be used as repository, for example: Key="http://example.com/otrs/public.pl?Action=PublicRepository;File=" and Content="Some Name".' =>
            '',
        'Defines the list of possible next actions on an error screen.' =>
            '',
        'Defines the list of types for templates.' => '',
        'Defines the location to get online repository list for additional packages. The first available result will be used.' =>
            '',
        'Defines the log module for the system. "File" writes all messages in a given logfile, "SysLog" uses the syslog daemon of the system, e.g. syslogd.' =>
            '',
        'Defines the maximal size (in bytes) for file uploads via the browser. Warning: Setting this option to a value which is too low could cause many masks in your OTRS instance to stop working (probably any mask which takes input from the user).' =>
            '',
        'Defines the maximal valid time (in seconds) for a session id.' =>
            '',
        'Defines the maximum length (in characters) for a scheduler task data. WARNING: Do not modify this setting unless you are sure of the current Database length for \'task_data\' filed from \'scheduler_data_list\' table.' =>
            '',
        'Defines the maximum number of pages per PDF file.' => '',
        'Defines the maximum number of quoted lines to be added to responses.' =>
            '',
        'Defines the maximum size (in MB) of the log file.' => '',
        'Defines the module that shows a generic notification in the agent interface. Either "Text" - if configured - or the contents of "File" will be displayed.' =>
            '',
        'Defines the module that shows all the currently loged in customers in the agent interface.' =>
            '',
        'Defines the module that shows all the currently logged in agents in the agent interface.' =>
            '',
        'Defines the module that shows the currently loged in agents in the customer interface.' =>
            '',
        'Defines the module that shows the currently loged in customers in the customer interface.' =>
            '',
        'Defines the module to authenticate customers.' => '',
        'Defines the module to display a notification in the agent interface if the scheduler is not running.' =>
            '',
        'Defines the module to display a notification in the agent interface, if the agent is logged in while having out-of-office active.' =>
            '',
        'Defines the module to display a notification in the agent interface, if the system is used by the admin user (normally you shouldn\'t work as admin).' =>
            '',
        'Defines the module to generate html refresh headers of html sites, in the customer interface.' =>
            '',
        'Defines the module to generate html refresh headers of html sites.' =>
            '',
        'Defines the module to send emails. "Sendmail" directly uses the sendmail binary of your operating system. Any of the "SMTP" mechanisms use a specified (external) mailserver. "DoNotSendEmail" doesn\'t send emails and it is useful for test systems.' =>
            '',
        'Defines the module used to store the session data. With "DB" the frontend server can be splitted from the db server. "FS" is faster.' =>
            '',
        'Defines the name of the application, shown in the web interface, tabs and title bar of the web browser.' =>
            '',
        'Defines the name of the column to store the data in the preferences table.' =>
            '',
        'Defines the name of the column to store the user identifier in the preferences table.' =>
            '',
        'Defines the name of the indicated calendar.' => '',
        'Defines the name of the key for customer sessions.' => '',
        'Defines the name of the session key. E.g. Session, SessionID or OTRS.' =>
            '',
        'Defines the name of the table, where the customer preferences are stored.' =>
            '',
        'Defines the next possible states after composing / answering a ticket in the ticket compose screen of the agent interface.' =>
            '',
        'Defines the next possible states after forwarding a ticket in the ticket forward screen of the agent interface.' =>
            '',
        'Defines the next possible states for customer tickets in the customer interface.' =>
            '',
        'Defines the next state of a ticket after adding a note, in the close ticket screen of the agent interface.' =>
            '',
        'Defines the next state of a ticket after adding a note, in the ticket bulk screen of the agent interface.' =>
            '',
        'Defines the next state of a ticket after adding a note, in the ticket free text screen of the agent interface.' =>
            '',
        'Defines the next state of a ticket after adding a note, in the ticket note screen of the agent interface.' =>
            '',
        'Defines the next state of a ticket after adding a note, in the ticket owner screen of a zoomed ticket in the agent interface.' =>
            '',
        'Defines the next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface.' =>
            '',
        'Defines the next state of a ticket after adding a note, in the ticket priority screen of a zoomed ticket in the agent interface.' =>
            '',
        'Defines the next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.' =>
            '',
        'Defines the next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.' =>
            '',
        'Defines the next state of a ticket after being moved to another queue, in the move ticket screen of the agent interface.' =>
            '',
        'Defines the parameters for the customer preferences table.' => '',
        'Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin.' =>
            '',
        'Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin.' =>
            '',
        'Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin.' =>
            '',
        'Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin.' =>
            '',
        'Defines the password to access the SOAP handle (bin/cgi-bin/rpc.pl).' =>
            '',
        'Defines the path and TTF-File to handle bold italic monospaced font in PDF documents.' =>
            '',
        'Defines the path and TTF-File to handle bold italic proportional font in PDF documents.' =>
            '',
        'Defines the path and TTF-File to handle bold monospaced font in PDF documents.' =>
            '',
        'Defines the path and TTF-File to handle bold proportional font in PDF documents.' =>
            '',
        'Defines the path and TTF-File to handle italic monospaced font in PDF documents.' =>
            '',
        'Defines the path and TTF-File to handle italic proportional font in PDF documents.' =>
            '',
        'Defines the path and TTF-File to handle monospaced font in PDF documents.' =>
            '',
        'Defines the path and TTF-File to handle proportional font in PDF documents.' =>
            '',
        'Defines the path for scheduler to store its console output (SchedulerOUT.log and SchedulerERR.log).' =>
            '',
        'Defines the path of the shown info file, that is located under Kernel/Output/HTML/Standard/CustomerAccept.dtl.' =>
            '',
        'Defines the path to PGP binary.' => '',
        'Defines the path to open ssl binary. It may need a HOME env ($ENV{HOME} = \'/var/lib/wwwrun\';).' =>
            '',
        'Defines the placement of the legend. This should be a two letter key of the form: \'B[LCR]|R[TCB]\'. The first letter indicates the placement (Bottom or Right), and the second letter the alignment (Left, Right, Center, Top, or Bottom).' =>
            '',
        'Defines the postmaster default queue.' => '',
        'Defines the receipent target of the phone ticket and the sender of the email ticket ("Queue" shows all queues, "SystemAddress" displays all system addresses) in the agent interface.' =>
            '',
        'Defines the receipent target of the tickets ("Queue" shows all queues, "SystemAddress" displays all system addresses) in the customer interface.' =>
            '',
        'Defines the required permission to show a ticket in the escalation view of the agent interface.' =>
            '',
        'Defines the search limit for the stats.' => '',
        'Defines the sender for rejected emails.' => '',
        'Defines the separator between the agents real name and the given queue email address.' =>
            '',
        'Defines the spacing of the legends.' => '',
        'Defines the standard permissions available for customers within the application. If more permissions are needed, you can enter them here. Permissions must be hard coded to be effective. Please ensure, when adding any of the afore mentioned permissions, that the "rw" permission remains the last entry.' =>
            '',
        'Defines the standard size of PDF pages.' => '',
        'Defines the state of a ticket if it gets a follow-up and the ticket was already closed.' =>
            '',
        'Defines the state of a ticket if it gets a follow-up.' => '',
        'Defines the state type of the reminder for pending tickets.' => '',
        'Defines the subject for notification mails sent to agents, about new password.' =>
            '',
        'Defines the subject for notification mails sent to agents, with token about new requested password.' =>
            '',
        'Defines the subject for notification mails sent to customers, about new account.' =>
            '',
        'Defines the subject for notification mails sent to customers, about new password.' =>
            '',
        'Defines the subject for notification mails sent to customers, with token about new requested password.' =>
            '',
        'Defines the subject for rejected emails.' => '',
        'Defines the system administrator\'s email address. It will be displayed in the error screens of the application.' =>
            '',
        'Defines the system identifier. Every ticket number and http session string contains this ID. This ensures that only tickets which belong to your system will be processed as follow-ups (useful when communicating between two instances of OTRS).' =>
            '',
        'Defines the target attribute in the link to external customer database. E.g. \'AsPopup PopupType_TicketAction\'.' =>
            '',
        'Defines the target attribute in the link to external customer database. E.g. \'target="cdb"\'.' =>
            '',
        'Defines the ticket fields that are going to be displayed calendar events. The "Key" defines the field or ticket attribute and the "Content" defines the display name.' =>
            '',
        'Defines the time in days to keep log backup files.' => '',
        'Defines the time in seconds after which the Scheduler performs an automatic self-restart.' =>
            '',
        'Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.' =>
            '',
        'Defines the title font in graphs (place custom fonts in var/fonts).' =>
            '',
        'Defines the type of protocol, used by the web server, to serve the application. If https protocol will be used instead of plain http, it must be specified here. Since this has no affect on the web server\'s settings or behavior, it will not change the method of access to the application and, if it is wrong, it will not prevent you from logging into the application. This setting is only used as a variable, OTRS_CONFIG_HttpType which is found in all forms of messaging used by the application, to build links to the tickets within your system.' =>
            '',
        'Defines the used character for plaintext email quotes in the ticket compose screen of the agent interface. If this is empty or inactive, original emails will not be quoted but appended to the response.' =>
            '',
        'Defines the user identifier for the customer panel.' => '',
        'Defines the username to access the SOAP handle (bin/cgi-bin/rpc.pl).' =>
            '',
        'Defines the valid state types for a ticket.' => '',
        'Defines the valid states for unlocked tickets. To unlock tickets the script "bin/otrs.UnlockTickets.pl" can be used.' =>
            '',
        'Defines the viewable locks of a ticket. Default: unlock, tmp_lock.' =>
            '',
        'Defines the width for the rich text editor component for this screen. Enter number (pixels) or percent value (relative).' =>
            '',
        'Defines the width for the rich text editor component. Enter number (pixels) or percent value (relative).' =>
            '',
        'Defines the width of the legend.' => '',
        'Defines which article sender types should be shown in the preview of a ticket.' =>
            '',
        'Defines which items are available for \'Action\' in third level of the ACL structure.' =>
            '',
        'Defines which items are available in first level of the ACL structure.' =>
            '',
        'Defines which items are available in second level of the ACL structure.' =>
            '',
        'Defines which states should be set automatically (Content), after the pending time of state (Key) has been reached.' =>
            '',
        'Defines wich article type should be expanded when entering the overview. If nothing defined, latest article will be expanded.' =>
            '',
        'Deletes a session if the session id is used with an invalid remote IP address.' =>
            '',
        'Deletes requested sessions if they have timed out.' => '',
        'Determines if the list of possible queues to move to ticket into should be displayed in a dropdown list or in a new window in the agent interface. If "New Window" is set you can add a move note to the ticket.' =>
            '',
        'Determines if the statistics module may generate ticket lists.' =>
            '',
        'Determines the next possible ticket states, after the creation of a new email ticket in the agent interface.' =>
            '',
        'Determines the next possible ticket states, after the creation of a new phone ticket in the agent interface.' =>
            '',
        'Determines the next possible ticket states, for process tickets in the agent interface.' =>
            '',
        'Determines the next screen after new customer ticket in the customer interface.' =>
            '',
        'Determines the next screen after the follow up screen of a zoomed ticket in the customer interface.' =>
            '',
        'Determines the next screen after the ticket is moved. LastScreenOverview will return the last overview screen (e.g. search results, queueview, dashboard). TicketZoom will return to the TicketZoom.' =>
            '',
        'Determines the possible states for pending tickets that changed state after reaching time limit.' =>
            '',
        'Determines the strings that will be shown as receipent (To:) of the phone ticket and as sender (From:) of the email ticket in the agent interface. For Queue as NewQueueSelectionType "<Queue>" shows the names of the queues and for SystemAddress "<Realname> <<Email>>" shows the name and email of the receipent.' =>
            '',
        'Determines the strings that will be shown as receipent (To:) of the ticket in the customer interface. For Queue as CustomerPanelSelectionType, "<Queue>" shows the names of the queues, and for SystemAddress, "<Realname> <<Email>>" shows the name and email of the receipent.' =>
            '',
        'Determines the way the linked objects are displayed in each zoom mask.' =>
            '',
        'Determines which options will be valid of the recepient (phone ticket) and the sender (email ticket) in the agent interface.' =>
            '',
        'Determines which queues will be valid for ticket\'s recepients in the customer interface.' =>
            '',
        'Disable restricted security for IFrames in IE. May be required for SSO to work in IE8.' =>
            '',
        'Disables sending reminder notifications to the responsible agent of a ticket (Ticket::Responsible needs to be activated).' =>
            '',
        'Disables the web installer (http://yourhost.example.com/otrs/installer.pl), to prevent the system from being hijacked. If set to "No", the system can be reinstalled and the current basic configuration will be used to pre-populate the questions within the installer script. If not active, it also disables the GenericAgent, PackageManager and SQL Box.' =>
            '',
        'Display settings to override defaults for Process Tickets.' => '',
        'Displays the accounted time for an article in the ticket zoom view.' =>
            '',
        'Dropdown' => '',
        'Dynamic Fields Checkbox Backend GUI' => '',
        'Dynamic Fields Date Time Backend GUI' => '',
        'Dynamic Fields Drop-down Backend GUI' => '',
        'Dynamic Fields GUI' => '',
        'Dynamic Fields Multiselect Backend GUI' => '',
        'Dynamic Fields Overview Limit' => '',
        'Dynamic Fields Text Backend GUI' => '',
        'Dynamic Fields used to export the search result in CSV format.' =>
            '',
        'Dynamic fields groups for process widget. The key is the name of the group, the value contains the fields to be shown. Example: \'Key => My Group\', \'Content: Name_X, NameY\'.' =>
            '',
        'Dynamic fields limit per page for Dynamic Fields Overview' => '',
        'Dynamic fields options shown in the ticket message screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required. NOTE. If you want to display these fields also in the ticket zoom of the customer interface, you have to enable them in CustomerTicketZoom###DynamicField.' =>
            '',
        'Dynamic fields options shown in the ticket reply section in the ticket zoom screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
            '',
        'Dynamic fields shown in the process widget in ticket zoom screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' =>
            '',
        'Dynamic fields shown in the sidebar of the ticket zoom screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' =>
            '',
        'Dynamic fields shown in the ticket close screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
            '',
        'Dynamic fields shown in the ticket compose screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
            '',
        'Dynamic fields shown in the ticket email screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
            '',
        'Dynamic fields shown in the ticket forward screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
            '',
        'Dynamic fields shown in the ticket free text screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
            '',
        'Dynamic fields shown in the ticket medium format overview screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' =>
            '',
        'Dynamic fields shown in the ticket move screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
            '',
        'Dynamic fields shown in the ticket note screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
            '',
        'Dynamic fields shown in the ticket overview screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
            '',
        'Dynamic fields shown in the ticket owner screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
            '',
        'Dynamic fields shown in the ticket pending screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
            '',
        'Dynamic fields shown in the ticket phone inbound screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
            '',
        'Dynamic fields shown in the ticket phone outbound screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
            '',
        'Dynamic fields shown in the ticket phone screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
            '',
        'Dynamic fields shown in the ticket preview format overview screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' =>
            '',
        'Dynamic fields shown in the ticket print screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' =>
            '',
        'Dynamic fields shown in the ticket print screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled.' =>
            '',
        'Dynamic fields shown in the ticket priority screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
            '',
        'Dynamic fields shown in the ticket responsible screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
            '',
        'Dynamic fields shown in the ticket search overview results screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled.' =>
            '',
        'Dynamic fields shown in the ticket search screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and shown by default.' =>
            '',
        'Dynamic fields shown in the ticket search screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled.' =>
            '',
        'Dynamic fields shown in the ticket small format overview screen of the agent interface. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default.' =>
            '',
        'Dynamic fields shown in the ticket zoom screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled.' =>
            '',
        'DynamicField backend registration.' => '',
        'DynamicField object registration.' => '',
        'Edit customer company' => '',
        'Email Addresses' => 'Direcciones de Correo',
        'Enable keep-alive connection header for SOAP responses.' => '',
        'Enabled filters.' => '',
        'Enables PDF output. The CPAN module PDF::API2 is required, if not installed, PDF output will be disabled.' =>
            '',
        'Enables PGP support. When PGP support is enabled for signing and encrypting mail, it is HIGHLY recommended that the web server runs as the OTRS user. Otherwise, there will be problems with the privileges when accessing .gnupg folder.' =>
            '',
        'Enables S/MIME support.' => '',
        'Enables customers to create their own accounts.' => '',
        'Enables file upload in the package manager frontend.' => '',
        'Enables or disable the debug mode over frontend interface.' => '',
        'Enables or disables the ticket watcher feature, to keep track of tickets without being the owner nor the responsible.' =>
            '',
        'Enables performance log (to log the page response time). It will affect the system performance. Frontend::Module###AdminPerformanceLog must be enabled.' =>
            '',
        'Enables spell checker support.' => '',
        'Enables the minimal ticket counter size (if "Date" was selected as TicketNumberGenerator).' =>
            '',
        'Enables ticket bulk action feature for the agent frontend to work on more than one ticket at a time.' =>
            '',
        'Enables ticket bulk action feature only for the listed groups.' =>
            '',
        'Enables ticket responsible feature, to keep track of a specific ticket.' =>
            '',
        'Enables ticket watcher feature only for the listed groups.' => '',
        'Escalation view' => 'Vista de escalados',
        'Event module registration. For more performance you can define a trigger event (e. g. Event => TicketCreate).' =>
            '',
        'Event module registration. For more performance you can define a trigger event (e. g. Event => TicketCreate). This is only possible if all Ticket dynamic fields need the same event.' =>
            '',
        'Event module that updates customer user service membership if login changes.' =>
            '',
        'Event module that updates customer users after an update of the Customer Company.' =>
            '',
        'Event module that updates tickets after an update of the Customer Company.' =>
            '',
        'Event module that updates tickets after an update of the Customer User.' =>
            '',
        'Execute SQL statements.' => '',
        'Executes follow up checks on In-Reply-To or References headers for mails that don\'t have a ticket number in the subject.' =>
            '',
        'Executes follow up mail attachments checks in  mails that don\'t have a ticket number in the subject.' =>
            '',
        'Executes follow up mail body checks in mails that don\'t have a ticket number in the subject.' =>
            '',
        'Executes follow up plain/raw mail checks in mails that don\'t have a ticket number in the subject.' =>
            '',
        'Exports the whole article tree in search result (it can affect the system performance).' =>
            '',
        'Fetches packages via proxy. Overwrites "WebUserAgent::Proxy".' =>
            '',
        'File that is displayed in the Kernel::Modules::AgentInfo module, if located under Kernel/Output/HTML/Standard/AgentInfo.dtl.' =>
            '',
        'Filter incoming emails.' => '',
        'FirstLock' => '',
        'FirstResponse' => '',
        'FirstResponseDiffInMin' => '',
        'FirstResponseInMin' => '',
        'Firstname Lastname' => '',
        'Firstname Lastname (UserLogin)' => '',
        'Forces encoding of outgoing emails (7bit|8bit|quoted-printable|base64).' =>
            '',
        'Forces to choose a different ticket state (from current) after lock action. Define the current state as key, and the next state after lock action as content.' =>
            '',
        'Forces to unlock tickets after being moved to another queue.' =>
            '',
        'Frontend language' => 'Idioma de la interfaz',
        'Frontend module registration (disable company link if no company feature is used).' =>
            '',
        'Frontend module registration (disable ticket processes screen if no process available) for Customer.' =>
            '',
        'Frontend module registration (disable ticket processes screen if no process available).' =>
            '',
        'Frontend module registration for the agent interface.' => '',
        'Frontend module registration for the customer interface.' => '',
        'Frontend theme' => 'Tema de la interfaz',
        'Fulltext index regex filters to remove parts of the text.' => '',
        'General ticket data shown in the ticket overviews (fall-back). Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default. Note that TicketNumber can not be disabled, because it is necessary.' =>
            '',
        'GenericAgent' => 'AgenteGenérico',
        'GenericInterface Debugger GUI' => '',
        'GenericInterface Invoker GUI' => '',
        'GenericInterface Operation GUI' => '',
        'GenericInterface TransportHTTPSOAP GUI' => '',
        'GenericInterface Web Service GUI' => '',
        'GenericInterface Webservice History GUI' => '',
        'GenericInterface Webservice Mapping GUI' => '',
        'GenericInterface module registration for the invoker layer.' => '',
        'GenericInterface module registration for the mapping layer.' => '',
        'GenericInterface module registration for the operation layer.' =>
            '',
        'GenericInterface module registration for the transport layer.' =>
            '',
        'Gives end users the possibility to override the separator character for CSV files, defined in the translation files.' =>
            '',
        'Grants access, if the customer ID of the ticket matches the customer user\'s ID and the customer user has group permissions on the queue the ticket is in.' =>
            '',
        'Helps to extend your articles full-text search (From, To, Cc, Subject and Body search). Runtime will do full-text searches on live data (it works fine for up to 50.000 tickets). StaticDB will strip all articles and will build an index after article creation, increasing fulltext searches about 50%. To create an initial index use "bin/otrs.RebuildFulltextIndex.pl".' =>
            '',
        'If "DB" was selected for Customer::AuthModule, a database driver (normally autodetection is used) can be specified.' =>
            '',
        'If "DB" was selected for Customer::AuthModule, a password to connect to the customer table can be specified.' =>
            '',
        'If "DB" was selected for Customer::AuthModule, a username to connect to the customer table can be specified.' =>
            '',
        'If "DB" was selected for Customer::AuthModule, the DSN for the connection to the customer table must be specified.' =>
            '',
        'If "DB" was selected for Customer::AuthModule, the column name for the CustomerPassword in the customer table must be specified.' =>
            '',
        'If "DB" was selected for Customer::AuthModule, the crypt type of passwords must be specified.' =>
            '',
        'If "DB" was selected for Customer::AuthModule, the name of the column for the CustomerKey in the customer table must be specified.' =>
            '',
        'If "DB" was selected for Customer::AuthModule, the name of the table where your customer data should be stored must be specified.' =>
            '',
        'If "DB" was selected for SessionModule, a table in database where session data will be stored must be specified.' =>
            '',
        'If "FS" was selected for SessionModule, a directory where the session data will be stored must be specified.' =>
            '',
        'If "HTTPBasicAuth" was selected for Customer::AuthModule, you can specify (by using a RegExp) to strip parts of REMOTE_USER (e. g. for to remove trailing domains). RegExp-Note, $1 will be the new Login.' =>
            '',
        'If "HTTPBasicAuth" was selected for Customer::AuthModule, you can specify to strip leading parts of user names (e. g. for domains like example_domain\user to user).' =>
            '',
        'If "LDAP" was selected for Customer::AuthModule and if you want to add a suffix to every customer login name, specifiy it here, e. g. you just want to write the username user but in your LDAP directory exists user@domain.' =>
            '',
        'If "LDAP" was selected for Customer::AuthModule and special paramaters are needed for the Net::LDAP perl module, you can specify them here. See "perldoc Net::LDAP" for more information about the parameters.' =>
            '',
        'If "LDAP" was selected for Customer::AuthModule and your users have only anonymous access to the LDAP tree, but you want to search through the data, you can do this with a user who has access to the LDAP directory. Specify the password for this special user here.' =>
            '',
        'If "LDAP" was selected for Customer::AuthModule and your users have only anonymous access to the LDAP tree, but you want to search through the data, you can do this with a user who has access to the LDAP directory. Specify the username for this special user here.' =>
            '',
        'If "LDAP" was selected for Customer::AuthModule, the BaseDN must be specified.' =>
            '',
        'If "LDAP" was selected for Customer::AuthModule, the LDAP host can be specified.' =>
            '',
        'If "LDAP" was selected for Customer::AuthModule, the user identifier must be specified.' =>
            '',
        'If "LDAP" was selected for Customer::AuthModule, user attributes can be specified. For LDAP posixGroups use UID, for non LDAP posixGroups use full user DN.' =>
            '',
        'If "LDAP" was selected for Customer::AuthModule, you can specify access attributes here.' =>
            '',
        'If "LDAP" was selected for Customer::AuthModule, you can specify if the applications will stop if e. g. a connection to a server can\'t be established due to network problems.' =>
            '',
        'If "LDAP" was selected for Customer::Authmodule, you can check if the user is allowed to authenticate because he is in a posixGroup, e.g. user needs to be in a group xyz to use OTRS. Specify the group, who may access the system.' =>
            '',
        'If "LDAP" was selected, you can add a filter to each LDAP query, e.g. (mail=*), (objectclass=user) or (!objectclass=computer).' =>
            '',
        'If "Radius" was selected for Customer::AuthModule, the password to authenticate to the radius host must be specified.' =>
            '',
        'If "Radius" was selected for Customer::AuthModule, the radius host must be specified.' =>
            '',
        'If "Radius" was selected for Customer::AuthModule, you can specify if the applications will stop if e. g. a connection to a server can\'t be established due to network problems.' =>
            '',
        'If "Sendmail" was selected as SendmailModule, the location of the sendmail binary and the needed options must be specified.' =>
            '',
        'If "SysLog" was selected for LogModule, a special log facility can be specified.' =>
            '',
        'If "SysLog" was selected for LogModule, a special log sock can be specified (on solaris you may need to use \'stream\').' =>
            '',
        'If "SysLog" was selected for LogModule, the charset that should be used for logging can be specified.' =>
            '',
        'If "file" was selected for LogModule, a logfile must be specified. If the file doesn\'t exist, it will be created by the system.' =>
            '',
        'If a note is added by an agent, sets the state of a ticket in the close ticket screen of the agent interface.' =>
            '',
        'If a note is added by an agent, sets the state of a ticket in the ticket bulk screen of the agent interface.' =>
            '',
        'If a note is added by an agent, sets the state of a ticket in the ticket free text screen of the agent interface.' =>
            '',
        'If a note is added by an agent, sets the state of a ticket in the ticket note screen of the agent interface.' =>
            '',
        'If a note is added by an agent, sets the state of a ticket in the ticket responsible screen of the agent interface.' =>
            '',
        'If a note is added by an agent, sets the state of the ticket in the ticket owner screen of a zoomed ticket in the agent interface.' =>
            '',
        'If a note is added by an agent, sets the state of the ticket in the ticket pending screen of a zoomed ticket in the agent interface.' =>
            '',
        'If a note is added by an agent, sets the state of the ticket in the ticket priority screen of a zoomed ticket in the agent interface.' =>
            '',
        'If any of the "SMTP" mechanisms was selected as SendmailModule, and authentication to the mail server is needed, a password must be specified.' =>
            '',
        'If any of the "SMTP" mechanisms was selected as SendmailModule, and authentication to the mail server is needed, an username must be specified.' =>
            '',
        'If any of the "SMTP" mechanisms was selected as SendmailModule, the mailhost that sends out the mails must be specified.' =>
            '',
        'If any of the "SMTP" mechanisms was selected as SendmailModule, the port where your mailserver is listening for incoming connections must be specified.' =>
            '',
        'If enabled, OTRS will deliver all CSS files in minified form. WARNING: If you turn this off, there will likely be problems in IE 7, because it cannot load more than 32 CSS files.' =>
            '',
        'If enabled, OTRS will deliver all JavaScript files in minified form.' =>
            '',
        'If enabled, TicketPhone and TicketEmail will be open in new windows.' =>
            '',
        'If enabled, the OTRS version tag will be removed from the Webinterface, the HTTP headers and the X-Headers of outgoing mails.' =>
            '',
        'If enabled, the different overviews (Dashboard, LockedView, QueueView) will automatically refresh after the specified time.' =>
            'Si se habilita, las diferentes vistas generales (panel principal, vista de bloqueados, vista de colas) se actualizarán automáticamente tras el tiempo indicado.',
        'If enabled, the first level of the main menu opens on mouse hover (instead of click only).' =>
            '',
        'If set, this address is used as envelope sender header in outgoing notifications. If no address is specified, the envelope sender header is empty.' =>
            '',
        'If set, this address is used as envelope sender in outgoing messages (not notifications - see below). If no address is specified, the envelope sender is equal to queue e-mail address.' =>
            '',
        'If this option is enabled, then the decrypted data will be stored in the database if they are displayed in AgentTicketZoom.' =>
            '',
        'If this option is set to \'Yes\', tickets created via the web interface, via Customers or Agents, will receive an autoresponse if configured. If this option is set to \'No\', no autoresponses will be sent.' =>
            '',
        'If this regex matches, no message will be send by the autoresponder.' =>
            '',
        'If you want to use a mirror database for agent ticket fulltext search or to generate stats, specify the DSN to this database.' =>
            '',
        'If you want to use a mirror database for agent ticket fulltext search or to generate stats, the password to authenticate to this database can be specified.' =>
            '',
        'If you want to use a mirror database for agent ticket fulltext search or to generate stats, the user to authenticate to this database can be specified.' =>
            '',
        'Ignore article with system sender type for new article feature (e. g. auto responses or email notifications).' =>
            '',
        'Includes article create times in the ticket search of the agent interface.' =>
            '',
        'IndexAccelerator: to choose your backend TicketViewAccelerator module. "RuntimeDB" generates each queue view on the fly from ticket table (no performance problems up to approx. 60.000 tickets in total and 6.000 open tickets in the system). "StaticDB" is the most powerful module, it uses an extra ticket-index table that works like a view (recommended if more than 80.000 and 6.000 open tickets are stored in the system). Use the script "bin/otrs.RebuildTicketIndex.pl" for initial index update.' =>
            '',
        'Install ispell or aspell on the system, if you want to use a spell checker. Please specify the path to the aspell or ispell binary on your operating system.' =>
            '',
        'Interface language' => 'Idioma de la interfaz',
        'It is possible to configure different skins, for example to distinguish between diferent agents, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.' =>
            '',
        'It is possible to configure different skins, for example to distinguish between diferent customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.' =>
            '',
        'It is possible to configure different themes, for example to distinguish between agents and customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid theme on your system. Please see the example entries for the proper form of the regex.' =>
            '',
        'Lastname, Firstname' => '',
        'Lastname, Firstname (UserLogin)' => '',
        'Link agents to groups.' => '',
        'Link agents to roles.' => '',
        'Link attachments to templates.' => '',
        'Link customer user to groups.' => '',
        'Link customer user to services.' => '',
        'Link queues to auto responses.' => '',
        'Link roles to groups.' => '',
        'Link templates to queues.' => '',
        'Links 2 tickets with a "Normal" type link.' => '',
        'Links 2 tickets with a "ParentChild" type link.' => '',
        'List of CSS files to always be loaded for the agent interface.' =>
            '',
        'List of CSS files to always be loaded for the customer interface.' =>
            '',
        'List of IE8-specific CSS files to always be loaded for the agent interface.' =>
            '',
        'List of IE8-specific CSS files to always be loaded for the customer interface.' =>
            '',
        'List of JS files to always be loaded for the agent interface.' =>
            '',
        'List of JS files to always be loaded for the customer interface.' =>
            '',
        'List of all CustomerCompany events to be displayed in the GUI.' =>
            '',
        'List of all CustomerUser events to be displayed in the GUI.' => '',
        'List of all Package events to be displayed in the GUI.' => '',
        'List of all article events to be displayed in the GUI.' => '',
        'List of all ticket events to be displayed in the GUI.' => '',
        'List of default Standard Templates which are assigned automatically to new Queues upon creation.' =>
            '',
        'Log file for the ticket counter.' => '',
        'Mail Accounts' => '',
        'Main menu registration.' => '',
        'Makes the application check the MX record of email addresses before sending an email or submitting a telephone or email ticket.' =>
            '',
        'Makes the application check the syntax of email addresses.' => '',
        'Makes the picture transparent.' => '',
        'Makes the session management use html cookies. If html cookies are disabled or if the client browser disabled html cookies, then the system will work as usual and append the session id to the links.' =>
            '',
        'Manage OTRS Group services.' => '',
        'Manage PGP keys for email encryption.' => '',
        'Manage POP3 or IMAP accounts to fetch email from.' => '',
        'Manage S/MIME certificates for email encryption.' => '',
        'Manage existing sessions.' => '',
        'Manage notifications that are sent to agents.' => '',
        'Manage system registration.' => '',
        'Manage tasks triggered by event or time based execution.' => '',
        'Max size (in characters) of the customer information table (phone and email) in the compose screen.' =>
            '',
        'Max size (in rows) of the informed agents box in the agent interface.' =>
            '',
        'Max size (in rows) of the involved agents box in the agent interface.' =>
            '',
        'Max size of the subjects in an email reply.' => '',
        'Maximal auto email responses to own email-address a day (Loop-Protection).' =>
            '',
        'Maximal size in KBytes for mails that can be fetched via POP3/POP3S/IMAP/IMAPS (KBytes).' =>
            '',
        'Maximum length (in characters) of the dynamic field in the article of the ticket zoom view.' =>
            '',
        'Maximum length (in characters) of the dynamic field in the sidebar of the ticket zoom view.' =>
            '',
        'Maximum number of tickets to be displayed in the result of a search in the agent interface.' =>
            '',
        'Maximum number of tickets to be displayed in the result of a search in the customer interface.' =>
            '',
        'Maximum number of tickets to be displayed in the result of this operation.' =>
            '',
        'Maximum size (in characters) of the customer information table in the ticket zoom view.' =>
            '',
        'Module for To-selection in new ticket screen in the customer interface.' =>
            '',
        'Module to check customer permissions.' => '',
        'Module to check if a user is in a special group. Access is granted, if the user is in the specified group and has ro and rw permissions.' =>
            '',
        'Module to check if arrived emails should be marked as email-internal (because of original forwarded internal email). ArticleType and SenderType define the values for the arrived email/article.' =>
            '',
        'Module to check the agent responsible of a ticket.' => '',
        'Module to check the group permissions for the access to customer tickets.' =>
            '',
        'Module to check the owner of a ticket.' => '',
        'Module to check the watcher agents of a ticket.' => '',
        'Module to compose signed messages (PGP or S/MIME).' => '',
        'Module to crypt composed messages (PGP or S/MIME).' => '',
        'Module to filter and manipulate incoming messages. Block/ignore all spam email with From: noreply@ address.' =>
            '',
        'Module to filter and manipulate incoming messages. Get a 4 digit number to ticket free text, use regex in Match e. g. From => \'(.+?)@.+?\', and use () as [***] in Set =>.' =>
            '',
        'Module to generate accounted time ticket statistics.' => '',
        'Module to generate html OpenSearch profile for short ticket search in the agent interface.' =>
            '',
        'Module to generate html OpenSearch profile for short ticket search in the customer interface.' =>
            '',
        'Module to generate ticket solution and response time statistics.' =>
            '',
        'Module to generate ticket statistics.' => '',
        'Module to show notifications and escalations (ShownMax: max. shown escalations, EscalationInMinutes: Show ticket which will escalation in, CacheTime: Cache of calculated escalations in seconds).' =>
            '',
        'Module to use database filter storage.' => '',
        'Multiselect' => '',
        'My Tickets' => '',
        'Name of custom queue. The custom queue is a queue selection of your preferred queues and can be selected in the preferences settings.' =>
            '',
        'NameX' => '',
        'New email ticket' => 'Nuevo ticket por correo',
        'New phone ticket' => 'Nuevo ticket telefónico',
        'New process ticket' => '',
        'Next possible ticket states after adding a phone note in the ticket phone inbound screen of the agent interface.' =>
            '',
        'Next possible ticket states after adding a phone note in the ticket phone outbound screen of the agent interface.' =>
            '',
        'Notifications (Event)' => 'Notificaciones (Event)',
        'Number of displayed tickets' => 'Número de tickets mostrados',
        'Number of lines (per ticket) that are shown by the search utility in the agent interface.' =>
            '',
        'Number of tickets to be displayed in each page of a search result in the agent interface.' =>
            '',
        'Number of tickets to be displayed in each page of a search result in the customer interface.' =>
            '',
        'Open tickets of customer' => 'Tickets abiertos del cliente',
        'Overloads (redefines) existing functions in Kernel::System::Ticket. Used to easily add customizations.' =>
            '',
        'Overview Escalated Tickets' => 'Vista general de los tickets escalados',
        'Overview Refresh Time' => 'Tiempo de actualización de la vista general',
        'Overview of all open Tickets.' => 'Vista general de todos los tickets abiertos.',
        'PGP Key Management' => '',
        'PGP Key Upload' => '',
        'Package event module file a scheduler task for update registration.' =>
            '',
        'Parameters for .' => '',
        'Parameters for the CreateNextMask object in the preference view of the agent interface.' =>
            '',
        'Parameters for the CustomQueue object in the preference view of the agent interface.' =>
            '',
        'Parameters for the FollowUpNotify object in the preference view of the agent interface.' =>
            '',
        'Parameters for the LockTimeoutNotify object in the preference view of the agent interface.' =>
            '',
        'Parameters for the MoveNotify object in the preference view of the agent interface.' =>
            '',
        'Parameters for the NewTicketNotify object in the preferences view of the agent interface.' =>
            '',
        'Parameters for the RefreshTime object in the preference view of the agent interface.' =>
            '',
        'Parameters for the WatcherNotify object in the preference view of the agent interface.' =>
            '',
        'Parameters for the dashboard backend of the customer company information of the agent interface . "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' =>
            '',
        'Parameters for the dashboard backend of the customer id status widget of the agent interface . "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' =>
            '',
        'Parameters for the dashboard backend of the customer user list overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' =>
            '',
        'Parameters for the dashboard backend of the new tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default.' =>
            '',
        'Parameters for the dashboard backend of the queue overview widget of the agent interface. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "QueuePermissionGroup" is not mandatory, queues are only listed if they belong to this permission group if you enable it. "States" is a list of states, the key is the sort order of the state in the widget. "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' =>
            '',
        'Parameters for the dashboard backend of the ticket calendar of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' =>
            '',
        'Parameters for the dashboard backend of the ticket escalation overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default.' =>
            '',
        'Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default.' =>
            '',
        'Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default.' =>
            '',
        'Parameters for the dashboard backend of the ticket stats of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' =>
            '',
        'Parameters for the pages (in which the dynamic fields are shown) of the dynamic fields overview.' =>
            '',
        'Parameters for the pages (in which the tickets are shown) of the medium ticket overview.' =>
            '',
        'Parameters for the pages (in which the tickets are shown) of the small ticket overview.' =>
            '',
        'Parameters for the pages (in which the tickets are shown) of the ticket preview overview.' =>
            '',
        'Parameters of the example SLA attribute Comment2.' => '',
        'Parameters of the example queue attribute Comment2.' => '',
        'Parameters of the example service attribute Comment2.' => '',
        'Path for the log file (it only applies if "FS" was selected for LoopProtectionModule and it is mandatory).' =>
            '',
        'Path of the file that stores all the settings for the QueueObject object for the agent interface.' =>
            '',
        'Path of the file that stores all the settings for the QueueObject object for the customer interface.' =>
            '',
        'Path of the file that stores all the settings for the TicketObject for the agent interface.' =>
            '',
        'Path of the file that stores all the settings for the TicketObject for the customer interface.' =>
            '',
        'Performs the configured action for each event (as an Invoker) for each configured Webservice.' =>
            '',
        'Permitted width for compose email windows.' => '',
        'Permitted width for compose note windows.' => '',
        'Picture-Upload' => '',
        'PostMaster Filters' => '',
        'PostMaster Mail Accounts' => '',
        'Process Information' => '',
        'Process Management Activity Dialog GUI' => '',
        'Process Management Activity GUI' => '',
        'Process Management Path GUI' => '',
        'Process Management Transition Action GUI' => '',
        'Process Management Transition GUI' => '',
        'Protection against CSRF (Cross Site Request Forgery) exploits (for more info see http://en.wikipedia.org/wiki/Cross-site_request_forgery).' =>
            '',
        'Provides a matrix overview of the tickets per state per queue.' =>
            '',
        'Queue view' => 'Vista por colas',
        'Recognize if a ticket is a follow up to an existing ticket using an external ticket number.' =>
            '',
        'Refresh Overviews after' => 'Actualizar las vistas generales tras',
        'Refresh interval' => 'Intervalo de actualización',
        'Removes the ticket watcher information when a ticket is archived.' =>
            '',
        'Replaces the original sender with current customer\'s email address on compose answer in the ticket compose screen of the agent interface.' =>
            '',
        'Required permissions to change the customer of a ticket in the agent interface.' =>
            '',
        'Required permissions to use the close ticket screen in the agent interface.' =>
            '',
        'Required permissions to use the ticket bounce screen in the agent interface.' =>
            '',
        'Required permissions to use the ticket compose screen in the agent interface.' =>
            '',
        'Required permissions to use the ticket forward screen in the agent interface.' =>
            '',
        'Required permissions to use the ticket free text screen in the agent interface.' =>
            '',
        'Required permissions to use the ticket merge screen of a zoomed ticket in the agent interface.' =>
            '',
        'Required permissions to use the ticket note screen in the agent interface.' =>
            '',
        'Required permissions to use the ticket owner screen of a zoomed ticket in the agent interface.' =>
            '',
        'Required permissions to use the ticket pending screen of a zoomed ticket in the agent interface.' =>
            '',
        'Required permissions to use the ticket phone inbound screen in the agent interface.' =>
            '',
        'Required permissions to use the ticket phone outbound screen in the agent interface.' =>
            '',
        'Required permissions to use the ticket priority screen of a zoomed ticket in the agent interface.' =>
            '',
        'Required permissions to use the ticket responsible screen in the agent interface.' =>
            '',
        'Resets and unlocks the owner of a ticket if it was moved to another queue.' =>
            '',
        'Restores a ticket from the archive (only if the event is a state change, from closed to any open available state).' =>
            '',
        'Roles <-> Groups' => 'Roles <-> Grupos',
        'Runs an initial wildcard search of the existing customer users when accessing the AdminCustomerUser module.' =>
            '',
        'Runs the system in "Demo" mode. If set to "Yes", agents can change preferences, such as selection of language and theme via the agent web interface. These changes are only valid for the current session. It will not be possible for agents to change their passwords.' =>
            '',
        'S/MIME Certificate Upload' => '',
        'Saves the attachments of articles. "DB" stores all data in the database (not recommended for storing big attachments). "FS" stores the data on the filesystem; this is faster but the webserver should run under the OTRS user. You can switch between the modules even on a system that is already in production without any loss of data.' =>
            '',
        'Search Customer' => 'Búsqueda de un cliente',
        'Search User' => '',
        'Search backend default router.' => '',
        'Search backend router.' => '',
        'Select your frontend Theme.' => 'Seleccione su tema',
        'Selects the cache backend to use.' => '',
        'Selects the module to handle uploads via the web interface. "DB" stores all uploads in the database, "FS" uses the file system.' =>
            '',
        'Selects the ticket number generator module. "AutoIncrement" increments the ticket number, the SystemID and the counter are used with SystemID.counter format (e.g. 1010138, 1010139). With "Date" the ticket numbers will be generated by the current date, the SystemID and the counter. The format looks like Year.Month.Day.SystemID.counter (e.g. 200206231010138, 200206231010139). With "DateChecksum"  the counter will be appended as checksum to the string of date and SystemID. The checksum will be rotated on a daily basis. The format looks like Year.Month.Day.SystemID.Counter.CheckSum (e.g. 2002070110101520, 2002070110101535). "Random" generates randomized ticket numbers in the format "SystemID.Random" (e.g. 100057866352, 103745394596).' =>
            '',
        'Send me a notification if a customer sends a follow up and I\'m the owner of the ticket or the ticket is unlocked and is in one of my subscribed queues.' =>
            'Enviarme una notificación si un cliente envía un seguimiento y soy el propietario del ticket o el ticket está desbloqueado y en una las colas a las que estoy suscrito.',
        'Send notifications to users.' => '',
        'Send ticket follow up notifications' => 'Enviar notificaciones de seguimiento de tickets',
        'Sender type for new tickets from the customer inteface.' => '',
        'Sends agent follow-up notification only to the owner, if a ticket is unlocked (the default is to send the notification to all agents).' =>
            '',
        'Sends all outgoing email via bcc to the specified address. Please use this only for backup reasons.' =>
            '',
        'Sends customer notifications just to the mapped customer. Normally, if no customer is mapped, the latest customer sender gets the notification.' =>
            '',
        'Sends reminder notifications of unlocked ticket after reaching the reminder date (only sent to ticket owner).' =>
            '',
        'Sends the notifications which are configured in the admin interface under "Notfication (Event)".' =>
            '',
        'Set sender email addresses for this system.' => '',
        'Set the default height (in pixels) of inline HTML articles in AgentTicketZoom.' =>
            '',
        'Set the maximum height (in pixels) of inline HTML articles in AgentTicketZoom.' =>
            '',
        'Set this to yes if you trust in all your public and private pgp keys, even if they are not certified with a trusted signature.' =>
            '',
        'Sets if SLA must be selected by the agent.' => '',
        'Sets if SLA must be selected by the customer.' => '',
        'Sets if note must be filled in by the agent.' => '',
        'Sets if service must be selected by the agent.' => '',
        'Sets if service must be selected by the customer.' => '',
        'Sets if ticket owner must be selected by the agent.' => '',
        'Sets the PendingTime of a ticket to 0 if the state is changed to a non-pending state.' =>
            '',
        'Sets the age in minutes (first level) for highlighting queues that contain untouched tickets.' =>
            '',
        'Sets the age in minutes (second level) for highlighting queues that contain untouched tickets.' =>
            '',
        'Sets the configuration level of the administrator. Depending on the config level, some sysconfig options will be not shown. The config levels are in in ascending order: Expert, Advanced, Beginner. The higher the config level is (e.g. Beginner is the highest), the less likely is it that the user can accidentally configure the system in a way that it is not usable any more.' =>
            '',
        'Sets the count of articles visible in preview mode of ticket overviews.' =>
            '',
        'Sets the default article type for new email tickets in the agent interface.' =>
            '',
        'Sets the default article type for new phone tickets in the agent interface.' =>
            '',
        'Sets the default body text for notes added in the close ticket screen of the agent interface.' =>
            '',
        'Sets the default body text for notes added in the ticket move screen of the agent interface.' =>
            '',
        'Sets the default body text for notes added in the ticket note screen of the agent interface.' =>
            '',
        'Sets the default body text for notes added in the ticket owner screen of a zoomed ticket in the agent interface.' =>
            '',
        'Sets the default body text for notes added in the ticket pending screen of a zoomed ticket in the agent interface.' =>
            '',
        'Sets the default body text for notes added in the ticket priority screen of a zoomed ticket in the agent interface.' =>
            '',
        'Sets the default body text for notes added in the ticket responsible screen of the agent interface.' =>
            '',
        'Sets the default link type of splitted tickets in the agent interface.' =>
            '',
        'Sets the default next state for new phone tickets in the agent interface.' =>
            '',
        'Sets the default next ticket state, after the creation of an email ticket in the agent interface.' =>
            '',
        'Sets the default note text for new telephone tickets. E.g \'New ticket via call\' in the agent interface.' =>
            '',
        'Sets the default priority for new email tickets in the agent interface.' =>
            '',
        'Sets the default priority for new phone tickets in the agent interface.' =>
            '',
        'Sets the default sender type for new email tickets in the agent interface.' =>
            '',
        'Sets the default sender type for new phone ticket in the agent interface.' =>
            '',
        'Sets the default subject for new email tickets (e.g. \'email Outbound\') in the agent interface.' =>
            '',
        'Sets the default subject for new phone tickets (e.g. \'Phone call\') in the agent interface.' =>
            '',
        'Sets the default subject for notes added in the close ticket screen of the agent interface.' =>
            '',
        'Sets the default subject for notes added in the ticket move screen of the agent interface.' =>
            '',
        'Sets the default subject for notes added in the ticket note screen of the agent interface.' =>
            '',
        'Sets the default subject for notes added in the ticket owner screen of a zoomed ticket in the agent interface.' =>
            '',
        'Sets the default subject for notes added in the ticket pending screen of a zoomed ticket in the agent interface.' =>
            '',
        'Sets the default subject for notes added in the ticket priority screen of a zoomed ticket in the agent interface.' =>
            '',
        'Sets the default subject for notes added in the ticket responsible screen of the agent interface.' =>
            '',
        'Sets the default text for new email tickets in the agent interface.' =>
            '',
        'Sets the display order of the different items in the preferences view.' =>
            '',
        'Sets the inactivity time (in seconds) to pass before a session is killed and a user is loged out.' =>
            '',
        'Sets the maximum number of active agents within the timespan defined in SessionActiveTime.' =>
            '',
        'Sets the maximum number of active customers within the timespan defined in SessionActiveTime.' =>
            '',
        'Sets the minimal ticket counter size (if "AutoIncrement" was selected as TicketNumberGenerator). Default is 5, this means the counter starts from 10000.' =>
            '',
        'Sets the number of lines that are displayed in text messages (e.g. ticket lines in the QueueZoom).' =>
            '',
        'Sets the options for PGP binary.' => '',
        'Sets the order of the different items in the customer preferences view.' =>
            '',
        'Sets the password for private PGP key.' => '',
        'Sets the prefered time units (e.g. work units, hours, minutes).' =>
            '',
        'Sets the prefix to the scripts folder on the server, as configured on the web server. This setting is used as a variable, OTRS_CONFIG_ScriptAlias which is found in all forms of messaging used by the application, to build links to the tickets within the system.' =>
            '',
        'Sets the queue in the ticket close screen of a zoomed ticket in the agent interface.' =>
            '',
        'Sets the queue in the ticket free text screen of a zoomed ticket in the agent interface.' =>
            '',
        'Sets the queue in the ticket note screen of a zoomed ticket in the agent interface.' =>
            '',
        'Sets the queue in the ticket owner screen of a zoomed ticket in the agent interface.' =>
            '',
        'Sets the queue in the ticket pending screen of a zoomed ticket in the agent interface.' =>
            '',
        'Sets the queue in the ticket priority screen of a zoomed ticket in the agent interface.' =>
            '',
        'Sets the queue in the ticket responsible screen of a zoomed ticket in the agent interface.' =>
            '',
        'Sets the responsible agent of the ticket in the close ticket screen of the agent interface.' =>
            '',
        'Sets the responsible agent of the ticket in the ticket bulk screen of the agent interface.' =>
            '',
        'Sets the responsible agent of the ticket in the ticket free text screen of the agent interface.' =>
            '',
        'Sets the responsible agent of the ticket in the ticket note screen of the agent interface.' =>
            '',
        'Sets the responsible agent of the ticket in the ticket owner screen of a zoomed ticket in the agent interface.' =>
            '',
        'Sets the responsible agent of the ticket in the ticket pending screen of a zoomed ticket in the agent interface.' =>
            '',
        'Sets the responsible agent of the ticket in the ticket priority screen of a zoomed ticket in the agent interface.' =>
            '',
        'Sets the responsible agent of the ticket in the ticket responsible screen of the agent interface.' =>
            '',
        'Sets the service in the close ticket screen of the agent interface (Ticket::Service needs to be activated).' =>
            '',
        'Sets the service in the ticket free text screen of the agent interface (Ticket::Service needs to be activated).' =>
            '',
        'Sets the service in the ticket note screen of the agent interface (Ticket::Service needs to be activated).' =>
            '',
        'Sets the service in the ticket owner screen of a zoomed ticket in the agent interface (Ticket::Service needs to be activated).' =>
            '',
        'Sets the service in the ticket pending screen of a zoomed ticket in the agent interface (Ticket::Service needs to be activated).' =>
            '',
        'Sets the service in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Service needs to be activated).' =>
            '',
        'Sets the service in the ticket responsible screen of the agent interface (Ticket::Service needs to be activated).' =>
            '',
        'Sets the size of the statistic graph.' => '',
        'Sets the stats hook.' => '',
        'Sets the system time zone (required a system with UTC as system time). Otherwise this is a diff time to the local time.' =>
            '',
        'Sets the ticket owner in the close ticket screen of the agent interface.' =>
            '',
        'Sets the ticket owner in the ticket bulk screen of the agent interface.' =>
            '',
        'Sets the ticket owner in the ticket free text screen of the agent interface.' =>
            '',
        'Sets the ticket owner in the ticket note screen of the agent interface.' =>
            '',
        'Sets the ticket owner in the ticket owner screen of a zoomed ticket in the agent interface.' =>
            '',
        'Sets the ticket owner in the ticket pending screen of a zoomed ticket in the agent interface.' =>
            '',
        'Sets the ticket owner in the ticket priority screen of a zoomed ticket in the agent interface.' =>
            '',
        'Sets the ticket owner in the ticket responsible screen of the agent interface.' =>
            '',
        'Sets the ticket type in the close ticket screen of the agent interface (Ticket::Type needs to be activated).' =>
            '',
        'Sets the ticket type in the ticket bulk screen of the agent interface.' =>
            '',
        'Sets the ticket type in the ticket free text screen of the agent interface (Ticket::Type needs to be activated).' =>
            '',
        'Sets the ticket type in the ticket note screen of the agent interface (Ticket::Type needs to be activated).' =>
            '',
        'Sets the ticket type in the ticket owner screen of a zoomed ticket in the agent interface (Ticket::Type needs to be activated).' =>
            '',
        'Sets the ticket type in the ticket pending screen of a zoomed ticket in the agent interface (Ticket::Type needs to be activated).' =>
            '',
        'Sets the ticket type in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Type needs to be activated).' =>
            '',
        'Sets the ticket type in the ticket responsible screen of the agent interface (Ticket::Type needs to be activated).' =>
            '',
        'Sets the time (in seconds) a user is marked as active.' => '',
        'Sets the time type which should be shown.' => '',
        'Sets the timeout (in seconds) for http/ftp downloads.' => '',
        'Sets the timeout (in seconds) for package downloads. Overwrites "WebUserAgent::Timeout".' =>
            '',
        'Sets the user time zone per user (required a system with UTC as system time and UTC under TimeZone). Otherwise this is a diff time to the local time.' =>
            '',
        'Sets the user time zone per user based on java script / browser time zone offset feature at login time.' =>
            '',
        'Show a responsible selection in phone and email tickets in the agent interface.' =>
            '',
        'Show article as rich text even if rich text writing is disabled.' =>
            '',
        'Show the current owner in the customer interface.' => '',
        'Show the current queue in the customer interface.' => '',
        'Shows a count of icons in the ticket zoom, if the article has attachments.' =>
            '',
        'Shows a link in the menu for subscribing / unsubscribing from a ticket in the ticket zoom view of the agent interface.' =>
            '',
        'Shows a link in the menu that allows linking a ticket with another object in the ticket zoom view of the agent interface.' =>
            '',
        'Shows a link in the menu that allows merging tickets in the ticket zoom view of the agent interface.' =>
            '',
        'Shows a link in the menu to access the history of a ticket in the ticket zoom view of the agent interface.' =>
            '',
        'Shows a link in the menu to add a free text field in the ticket zoom view of the agent interface.' =>
            '',
        'Shows a link in the menu to add a note in the ticket zoom view of the agent interface.' =>
            '',
        'Shows a link in the menu to add a note to a ticket in every ticket overview of the agent interface.' =>
            '',
        'Shows a link in the menu to close a ticket in every ticket overview of the agent interface.' =>
            '',
        'Shows a link in the menu to close a ticket in the ticket zoom view of the agent interface.' =>
            '',
        'Shows a link in the menu to delete a ticket in every ticket overview of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' =>
            '',
        'Shows a link in the menu to delete a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' =>
            '',
        'Shows a link in the menu to go back in the ticket zoom view of the agent interface.' =>
            '',
        'Shows a link in the menu to lock / unlock a ticket in the ticket overviews of the agent interface.' =>
            '',
        'Shows a link in the menu to lock/unlock tickets in the ticket zoom view of the agent interface.' =>
            '',
        'Shows a link in the menu to move a ticket in every ticket overview of the agent interface.' =>
            '',
        'Shows a link in the menu to print a ticket or an article in the ticket zoom view of the agent interface.' =>
            '',
        'Shows a link in the menu to see the customer who requested the ticket in the ticket zoom view of the agent interface.' =>
            '',
        'Shows a link in the menu to see the history of a ticket in every ticket overview of the agent interface.' =>
            '',
        'Shows a link in the menu to see the owner of a ticket in the ticket zoom view of the agent interface.' =>
            '',
        'Shows a link in the menu to see the priority of a ticket in the ticket zoom view of the agent interface.' =>
            '',
        'Shows a link in the menu to see the responsible agent of a ticket in the ticket zoom view of the agent interface.' =>
            '',
        'Shows a link in the menu to set a ticket as pending in the ticket zoom view of the agent interface.' =>
            '',
        'Shows a link in the menu to set a ticket as spam in every ticket overview of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' =>
            '',
        'Shows a link in the menu to set the priority of a ticket in every ticket overview of the agent interface.' =>
            '',
        'Shows a link in the menu to zoom a ticket in the ticket overviews of the agent interface.' =>
            '',
        'Shows a link to access article attachments via a html online viewer in the zoom view of the article in the agent interface.' =>
            '',
        'Shows a link to download article attachments in the zoom view of the article in the agent interface.' =>
            '',
        'Shows a link to see a zoomed email ticket in plain text.' => '',
        'Shows a link to set a ticket as spam in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' =>
            '',
        'Shows a list of all the involved agents on this ticket, in the close ticket screen of the agent interface.' =>
            '',
        'Shows a list of all the involved agents on this ticket, in the ticket free text screen of the agent interface.' =>
            '',
        'Shows a list of all the involved agents on this ticket, in the ticket note screen of the agent interface.' =>
            '',
        'Shows a list of all the involved agents on this ticket, in the ticket owner screen of a zoomed ticket in the agent interface.' =>
            '',
        'Shows a list of all the involved agents on this ticket, in the ticket pending screen of a zoomed ticket in the agent interface.' =>
            '',
        'Shows a list of all the involved agents on this ticket, in the ticket priority screen of a zoomed ticket in the agent interface.' =>
            '',
        'Shows a list of all the involved agents on this ticket, in the ticket responsible screen of the agent interface.' =>
            '',
        'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the close ticket screen of the agent interface.' =>
            '',
        'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket free text screen of the agent interface.' =>
            '',
        'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket note screen of the agent interface.' =>
            '',
        'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket owner screen of a zoomed ticket in the agent interface.' =>
            '',
        'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket pending screen of a zoomed ticket in the agent interface.' =>
            '',
        'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket priority screen of a zoomed ticket in the agent interface.' =>
            '',
        'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket responsible screen of the agent interface.' =>
            '',
        'Shows a preview of the ticket overview (CustomerInfo => 1 - shows also Customer-Info, CustomerInfoMaxSize max. size in characters of Customer-Info).' =>
            '',
        'Shows a select of ticket attributes to order the queue view ticket list. The possible selections can be configured via \'TicketOverviewMenuSort###SortAttributes\'.' =>
            '',
        'Shows all both ro and rw queues in the queue view.' => '',
        'Shows all open tickets (even if they are locked) in the escalation view of the agent interface.' =>
            '',
        'Shows all open tickets (even if they are locked) in the status view of the agent interface.' =>
            '',
        'Shows all the articles of the ticket (expanded) in the zoom view.' =>
            '',
        'Shows all the customer identifiers in a multi-select field (not useful if you have a lot of customer identifiers).' =>
            '',
        'Shows an owner selection in phone and email tickets in the agent interface.' =>
            '',
        'Shows colors for different article types in the article table.' =>
            '',
        'Shows customer history tickets in AgentTicketPhone, AgentTicketEmail and AgentTicketCustomer.' =>
            '',
        'Shows either the last customer article\'s subject or the ticket title in the small format overview.' =>
            '',
        'Shows existing parent/child queue lists in the system in the form of a tree or a list.' =>
            '',
        'Shows the activated ticket attributes in the customer interface (0 = Disabled and 1 = Enabled).' =>
            '',
        'Shows the articles sorted normally or in reverse, under ticket zoom in the agent interface.' =>
            '',
        'Shows the customer user information (phone and email) in the compose screen.' =>
            '',
        'Shows the customer user\'s info in the ticket zoom view.' => '',
        'Shows the message of the day (MOTD) in the agent dashboard. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually.' =>
            '',
        'Shows the message of the day on login screen of the agent interface.' =>
            '',
        'Shows the ticket history (reverse ordered) in the agent interface.' =>
            '',
        'Shows the ticket priority options in the close ticket screen of the agent interface.' =>
            '',
        'Shows the ticket priority options in the move ticket screen of the agent interface.' =>
            '',
        'Shows the ticket priority options in the ticket bulk screen of the agent interface.' =>
            '',
        'Shows the ticket priority options in the ticket free text screen of the agent interface.' =>
            '',
        'Shows the ticket priority options in the ticket note screen of the agent interface.' =>
            '',
        'Shows the ticket priority options in the ticket owner screen of a zoomed ticket in the agent interface.' =>
            '',
        'Shows the ticket priority options in the ticket pending screen of a zoomed ticket in the agent interface.' =>
            '',
        'Shows the ticket priority options in the ticket priority screen of a zoomed ticket in the agent interface.' =>
            '',
        'Shows the ticket priority options in the ticket responsible screen of the agent interface.' =>
            '',
        'Shows the title fields in the close ticket screen of the agent interface.' =>
            '',
        'Shows the title fields in the ticket free text screen of the agent interface.' =>
            '',
        'Shows the title fields in the ticket note screen of the agent interface.' =>
            '',
        'Shows the title fields in the ticket owner screen of a zoomed ticket in the agent interface.' =>
            '',
        'Shows the title fields in the ticket pending screen of a zoomed ticket in the agent interface.' =>
            '',
        'Shows the title fields in the ticket priority screen of a zoomed ticket in the agent interface.' =>
            '',
        'Shows the title fields in the ticket responsible screen of the agent interface.' =>
            '',
        'Shows time in long format (days, hours, minutes), if set to "Yes"; or in short format (days, hours), if set to "No".' =>
            '',
        'Shows time use complete description (days, hours, minutes), if set to "Yes"; or just first letter (d, h, m), if set to "No".' =>
            '',
        'Skin' => 'Piel',
        'SolutionDiffInMin' => '',
        'SolutionInMin' => '',
        'Sorts the tickets (ascendingly or descendingly) when a single queue is selected in the queue view and after the tickets are sorted by priority. Values: 0 = ascending (oldest on top, default), 1 = descending (youngest on top). Use the QueueID for the key and 0 or 1 for value.' =>
            '',
        'Spam Assassin example setup. Ignores emails that are marked with SpamAssassin.' =>
            '',
        'Spam Assassin example setup. Moves marked mails to spam queue.' =>
            '',
        'Specifies if an agent should receive email notification of his own actions.' =>
            '',
        'Specifies the available note types for this ticket mask. If the option is deselected, ArticleTypeDefault is used and the option is removed from the mask.' =>
            '',
        'Specifies the background color of the chart.' => '',
        'Specifies the background color of the picture.' => '',
        'Specifies the border color of the chart.' => '',
        'Specifies the border color of the legend.' => '',
        'Specifies the bottom margin of the chart.' => '',
        'Specifies the default article type for the ticket compose screen in the agent interface if the article type cannot be automatically detected.' =>
            '',
        'Specifies the different article types that will be used in the system.' =>
            '',
        'Specifies the different note types that will be used in the system.' =>
            '',
        'Specifies the directory to store the data in, if "FS" was selected for TicketStorageModule.' =>
            '',
        'Specifies the directory where SSL certificates are stored.' => '',
        'Specifies the directory where private SSL certificates are stored.' =>
            '',
        'Specifies the email address that should be used by the application when sending notifications. The email address is used to build the complete display name for the notification master (i.e. "OTRS Notification Master" otrs@your.example.com). You can use the OTRS_CONFIG_FQDN variable as set in your configuation, or choose another email address. Notifications are messages such as en::Customer::QueueUpdate or en::Agent::Move.' =>
            '',
        'Specifies the group where the user needs rw permissions so that he can access the "SwitchToCustomer" feature.' =>
            '',
        'Specifies the left margin of the chart.' => '',
        'Specifies the name that should be used by the application when sending notifications. The sender name is used to build the complete display name for the notification master (i.e. "OTRS Notification Master" otrs@your.example.com). Notifications are messages such as en::Customer::QueueUpdate or en::Agent::Move.' =>
            '',
        'Specifies the order in which the firstname and the lastname of agents will be displayed.' =>
            '',
        'Specifies the path of the file for the logo in the page header (gif|jpg|png, 700 x 100 pixel).' =>
            '',
        'Specifies the path of the file for the performance log.' => '',
        'Specifies the path to the converter that allows the view of Microsoft Excel files, in the web interface.' =>
            '',
        'Specifies the path to the converter that allows the view of Microsoft Word files, in the web interface.' =>
            '',
        'Specifies the path to the converter that allows the view of PDF documents, in the web interface.' =>
            '',
        'Specifies the path to the converter that allows the view of XML files, in the web interface.' =>
            '',
        'Specifies the right margin of the chart.' => '',
        'Specifies the text color of the chart (e. g. caption).' => '',
        'Specifies the text color of the legend.' => '',
        'Specifies the text that should appear in the log file to denote a CGI script entry.' =>
            '',
        'Specifies the top margin of the chart.' => '',
        'Specifies user id of the postmaster data base.' => '',
        'Specify how many sub directory levels to use when creating cache files. This should prevent too many cache files being in one directory.' =>
            '',
        'Standard available permissions for agents within the application. If more permissions are needed, they can be entered here. Permissions must be defined to be effective. Some other good permissions have also been provided built-in: note, close, pending, customer, freetext, move, compose, responsible, forward, and bounce. Make sure that "rw" is always the last registered permission.' =>
            '',
        'Start number for statistics counting. Every new stat increments this number.' =>
            '',
        'Starts a wildcard search of the active object after the link object mask is started.' =>
            '',
        'Statistics' => 'Estadísticas',
        'Status view' => 'Vista por estados',
        'Stop words for fulltext index. These words will be removed.' => '',
        'Stores cookies after the browser has been closed.' => '',
        'Strips empty lines on the ticket preview in the queue view.' => '',
        'Templates <-> Queues' => '',
        'Textarea' => '',
        'The "bin/PostMasterMailAccount.pl" will reconnect to POP3/POP3S/IMAP/IMAPS host after the specified count of messages.' =>
            '',
        'The agent skin\'s InternalName which should be used in the agent interface. Please check the available skins in Frontend::Agent::Skins.' =>
            '',
        'The customer skin\'s InternalName which should be used in the customer interface. Please check the available skins in Frontend::Customer::Skins.' =>
            '',
        'The divider between TicketHook and ticket number. E.g \': \'.' =>
            '',
        'The duration in minutes after emitting an event, in which the new escalation notify and start events are suppressed.' =>
            '',
        'The format of the subject. \'Left\' means \'[TicketHook#:12345] Some Subject\', \'Right\' means \'Some Subject [TicketHook#:12345]\', \'None\' means \'Some Subject\' and no ticket number. In the last case you should enable PostmasterFollowupSearchInRaw or PostmasterFollowUpSearchInReferences to recognize followups based on email headers and/or body.' =>
            '',
        'The headline shown in the customer interface.' => '',
        'The identifier for a ticket, e.g. Ticket#, Call#, MyTicket#. The default is Ticket#.' =>
            '',
        'The logo shown in the header of the agent interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.' =>
            '',
        'The logo shown in the header of the customer interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.' =>
            '',
        'The logo shown on top of the login box of the agent interface. The URL to the image must be relative URL to the skin image directory.' =>
            '',
        'The text at the beginning of the subject in an email reply, e.g. RE, AW, or AS.' =>
            '',
        'The text at the beginning of the subject when an email is forwarded, e.g. FW, Fwd, or WG.' =>
            '',
        'This event module stores attributes from CustomerUser as DynamicFields tickets. Please see the setting above for how to configure the mapping.' =>
            '',
        'This module and its PreRun() function will be executed, if defined, for every request. This module is useful to check some user options or to display news about new applications.' =>
            '',
        'This option defines the dynamic field in which a Process Management activity entity id is stored.' =>
            '',
        'This option defines the dynamic field in which a Process Management process entity id is stored.' =>
            '',
        'This option defines the process tickets default lock.' => '',
        'This option defines the process tickets default priority.' => '',
        'This option defines the process tickets default queue.' => '',
        'This option defines the process tickets default state.' => '',
        'This option will deny the access to customer company tickets, which are not created by the customer user.' =>
            '',
        'This setting allows you to override the built-in country list with your own list of countries. This is particularly handy if you just want to use a small select group of countries.' =>
            '',
        'Ticket Queue Overview' => '',
        'Ticket event module that triggers the escalation stop events.' =>
            '',
        'Ticket overview' => 'Vista general de tickets',
        'TicketNumber' => '',
        'Time in seconds that gets added to the actual time if setting a pending-state (default: 86400 = 1 day).' =>
            '',
        'Toggles display of OTRS FeatureAddons list in PackageManager.' =>
            '',
        'Toolbar Item for a shortcut.' => '',
        'Turns off SSL certificate validation, for example if you use a transparent HTTPS proxy. Use at your own risk!' =>
            '',
        'Turns on the animations used in the GUI. If you have problems with these animations (e.g. performance issues), you can turn them off here.' =>
            '',
        'Turns on the remote ip address check. It should be set to "No" if the application is used, for example, via a proxy farm or a dialup connection, because the remote ip address is mostly different for the requests.' =>
            '',
        'Update Ticket "Seen" flag if every article got seen or a new Article got created.' =>
            '',
        'Update and extend your system with software packages.' => '',
        'Updates the ticket escalation index after a ticket attribute got updated.' =>
            '',
        'Updates the ticket index accelerator.' => '',
        'UserFirstname' => '',
        'UserLastname' => '',
        'Uses Cc recipients in reply Cc list on compose an email answer in the ticket compose screen of the agent interface.' =>
            '',
        'Uses richtext for viewing and editing: articles, salutations, signatures, standard templates, auto responses and notifications.' =>
            '',
        'View performance benchmark results.' => '',
        'View system log messages.' => '',
        'Wear this frontend skin' => 'Poner esta piel a la interfaz',
        'Webservice path separator.' => '',
        'When tickets are merged, a note will be added automatically to the ticket which is no longer active. Here you can define the body of this note (this text cannot be changed by the agent).' =>
            '',
        'When tickets are merged, a note will be added automatically to the ticket which is no longer active. Here you can define the subject of this note (this subject cannot be changed by the agent).' =>
            '',
        'When tickets are merged, the customer can be informed per email by setting the check box "Inform Sender". In this text area, you can define a pre-formatted text which can later be modified by the agents.' =>
            '',
        'Your queue selection of your favorite queues. You also get notified about those queues via email if enabled.' =>
            'Cola de selección de colas favoritas. Ud. también puede ser notificado de estas colas vía correo si está habilitado',

        #
        # OBSOLETE ENTRIES FOR REFERENCE, DO NOT TRANSLATE!
        #
        ' (work units)' => ' (unidades de trabajo)',
        'Add Customer Company' => 'Añadir una empresa cliente',
        'Add customer company' => 'Añadir una empresa cliente',
        'Attachments <-> Responses' => 'Adjuntos <-> Respuestas',
        'Complete registration and continue' => 'Terminar el registro y continuar',
        'Currently only MySQL is supported in the web installer.' => 'Actualmente el instalador web sólo acepta MySQL.',
        'Customer Company Management' => 'Gestión de las empresas cliente',
        'Customer Data' => 'Datos del cliente',
        'Customer automatically added in Cc.' => 'Cliente añadido automáticamente en Cc.',
        'Customer will be needed to have a customer history and to login via customer panel.' =>
            'El cliente tendrá que tener un historial e iniciar sesión por medio del panel de clientes',
        'CustomerID Search' => 'Búsqueda de identificador de cliente',
        'CustomerUser Search' => 'Búsqueda de usuario cliente',
        'DB host' => 'Servidor de base de datos',
        'Database-User' => 'Usuario de la base de datos',
        'Disk usage' => 'Uso de disco',
        'Escalation in' => 'Escalado en',
        'False' => 'Falso',
        'For more info see:' => 'Para mas información consulte:',
        'From customer' => 'Del cliente',
        'Fulltext search' => 'Búsqueda de texto completo',
        'Here you can add relations to your private certificate, these will be embedded to the SMIME signature every time you use this certificate to sign an email.' =>
            'Aquí usted puede agregar relaciones a su certificado privado, estos serán embebidos a sus firmas SMIME cada vez que utilice este certificado para firmar sus emails',
        'If you deregister your system, you will loose these benefits:' =>
            'Al dar de baja su sistema perderá estos beneficios:',
        'If you have set a root password for your database, it must be entered here. If not, leave this field empty. For security reasons we do recommend setting a root password. For more information please refer to your database documentation.' =>
            'Si ha establecido una contraseña de root para su base de datos, debe introducirla aquí. Si no, deje este campo en blanco. Por razones de seguridad, recomendamos establecer una contraseña para root. Para más información, consulte la documentación de su base de datos.',
        'If you want to install OTRS on another database type, please refer to the file README.database.' =>
            'Si desea instalar OTRS en otro tipo de base de datos, consulte el fichero README.database.',
        'Load' => 'Carga',
        'Log file location is only needed for File-LogModule!' => 'La ubicación del fichero de registro sólo se necesita para File-LogModule',
        'Logout successful. Thank you for using OTRS!' => 'Sesión cerrada con éxito. ¡Gracias por utilizar OTRS!',
        'Manage OTRS services.' => 'Gestión de los servicios de OTRS',
        'No packages found.' => 'No se encontraron paquetes.',
        'One or more partitions found that are almost full.' => 'Se han encontrado una o más particiones que están casi llenas',
        'Orphaned Records In Ticket_index Table' => 'Registros Huérfanos En La Tabla ticket_index',
        'Package Installation Status' => 'Estado De La Instalación De Paquetes',
        'Package verification failed!' => '¡Error en la verificación del paquete!',
        'Password is required.' => 'Se precisa una contraseña.',
        'Pending Date' => 'Fecha pendiente',
        'Please enter a search term to look for customer companies.' => 'Introduzca un término de búsqueda para buscar empresas cliente.',
        'Please fill in all fields marked as mandatory.' => 'Por favor, rellene todos los campos marcados como obligatorios.',
        'Please supply a' => 'Proporcione un',
        'Please supply a first name' => 'Indique un nombre',
        'Please supply a last name' => 'Inidque un apellido',
        'Position' => 'Puesto',
        'Registration' => 'Registro',
        'Responses' => 'Respuestas',
        'Responses <-> Queues' => 'Respuestas <-> Colas',
        'SMIME Certificate' => 'Certificado SMIME',
        'Send update now' => 'Enviar actualización ahora',
        'Server connection charset' => 'Charset de la conexión del servidor',
        'Service Center - Support Data' => 'Centro de Servicios - Datos de Soporte',
        'Service center' => 'Centro de servicios',
        'Show  article' => 'Mostrar el artículo',
        'Skipping this step will automatically skip the registration of your OTRS. Are you sure you want to continue?' =>
            'Saltarse este paso omitirá automáticamente el registro de su OTRS. ¿Seguro que desea continuar?',
        'The load should be lower than 1.' => 'La carga debe de ser menor a 1.',
        'There are currently no steps available for this process.' => 'Actualmente no hay pasos disponibles para este proceso.',
        'There are no further steps in this process' => 'Este proceso no tiene más pasos.',
        'Ticket Search Index Module' => 'Módulo de Índice De Búsqueda De Tickets',
        'To add a new field, select the field type form one of the object\'s list, the object defines the boundary of the field and it can\'t be changed after the field creation.' =>
            'Para añadir un nuevo campo, seleccione el tipo de campo desde una de las listas del objeto, el objeto define el límite del campo y no se puede modificar tras la creación del campo.',
        'To customer' => 'Al cliente',
        'URL' => 'URL',
        'before' => 'antes',
        'default \'hot\'' => 'por omisión \'hot\'',
        'for pending* states' => 'para estados pendiente*',
        'settings' => 'configuración',

    };
    # $$STOP$$
    return;
}

1;
